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Old 01-12-2010, 12:56 PM   #16
wallcraft
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What kind of publishing restrictions are there between the UK and Ireland that they have reason to be doing that to me?
This isn't a gvmt thing, it is a contract between publisher and author thing. Authors get more money overall by having a US and a UK publisher. They would get the most money of all if they could get individual contracts with every single country with an English speaking market. Sometimes the UK and US publisher's rights cover the globe between them and sometimes not. I don't know which publisher of the two would typically get the rights for Ireland, but it looks like in this case either the US publisher got the rights or neither did.

What governments could do to fix this overnight is to say that the ebook needs to be licensed in the country selling the ebook only. This is the way physical book sales work. I don't see this as likely to happen, but it is the only "simple" solution to the ebook rights mess.
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Old 01-12-2010, 01:03 PM   #17
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There is pretty much zero market for any Ireland specific publisher, any books published here are by UK publishers.

I suspect it is just poor programming by whoever setup the website and as far as publishing rights are concerned I'd be very surprised if there was a separate deal for Ireland and the UK as it is basically the one market for all products.

I do have a way round this, using alternative addresses and cards that I happen to have, but seems that the site is not actually completing any payments at the moment for me once I do manage to get to that stage.
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Old 01-12-2010, 01:06 PM   #18
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I'm glad someone posted the link - I just found the email in my spam folder! I had a look and it seems to be working OK now. Some of the books do have "Available everywhere" beside them. Not that many, though...
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Old 01-12-2010, 02:21 PM   #19
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Bum, I just ordered, last week! They had a sale but not 50% off everything!
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Old 01-12-2010, 02:22 PM   #20
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Has anyone been able to check out? I get an error every time...
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Old 01-12-2010, 02:47 PM   #21
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Originally Posted by omk3 View Post
Has anyone been able to check out? I get an error every time...
Nope, error every time for me. Usually this one, but sometime just get a database srror message:
Quote:
Originally Posted by WHSmith
We’re sorry, but we are unable to complete your transaction at this time.
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Old 01-12-2010, 02:59 PM   #22
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I'm getting system errors and non-loading pages. Looks like WHSmith isn't going to get any of my money.
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Old 01-12-2010, 03:04 PM   #23
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It now says that the website is down for maintenance.

I think I've now jumped through enough hoops to try my best to give them my money, next step will be to use much quicker and simpler means to get the books I'm after.
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Old 01-12-2010, 03:06 PM   #24
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I managed to check out and pay for a few books at 5pm but I am unable to check out now with some further books so I'm going to wait until later this evening, if not tomorrow.

Looks like they underestimated the extra custom they would get.
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Old 01-12-2010, 03:08 PM   #25
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I managed to buy books at about 5:15pm, but no luck since then.
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Old 01-12-2010, 03:08 PM   #26
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Who would have thought so many people would jump at the chance of half price (=at last reasonably priced) ebooks, that they would crash the website
I hope this little adventure sends the right signals about what the readers expect in terms of ebook prices. The only reason they will not triple their monthly sales in one day is that their website is down
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Old 01-12-2010, 03:10 PM   #27
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Seems ok for browsing at the moment.
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Old 01-12-2010, 03:32 PM   #28
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They did the same offer last year and I have been saving and waiting to see if it came up again I have just finished reading the lot I bought then, so I will try in the early hours to check them out and buy if I can
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Old 01-12-2010, 03:53 PM   #29
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The same than between france and UK.
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Old 01-12-2010, 03:53 PM   #30
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Quote:
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That can happen as you get older


I just managed to check out. Two Reginald Hill books - haven't read him in ages - but they wouldn't sell me the third I wanted. Saved me some money, then
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