calibre companion on Galaxy Tab2 no connection with calibre

[Schwarzenegger1]

I have just acquired calibre companion on my Galaxy Tab 2 and after following all the rules in the Help section still can't get it to connect with galaxy on my desktop. How next ?

[Laine]

I have a 7inch Tab 2 and it worked beautifully for a while. Then my computer got a virus and when I got it back after being fixed Companion wouldn't connect at all. I gave up and went back to using dropbox.

About a week ago I had another go and got it to work. Not quite sure how but one thing I remember is picking to accept default settings.

When it works right it is wonderful. Hopefully someone who understands all the settings can help you. Good luck.

[theducks]

Keyword: Firewall

You have to Allow the connection (port) past the firewall.

it may be this one

C:\Program Files\Calibre2\calibre-server.exe

or it could be

C:\Program Files\Calibre2\calibre.exe

(I am not sure which the COMPANION server uses)

[Schwarzenegger1]

Fixed the firewall problem. No change. I get the following message:
Failed to conect.
If you specified an IP address and port manually, this probably means you entered them incorrectly. Please check you entered the address and port of the "Wireless device connection" service, as shown in the Connect/Share menu in calibre
If you did not manually enter an IP address, please check your device's WiFi is working.

WiFi is OK. Wireless device connection on calibre companion in my Galaxy is correct.
What next?

[theducks]

Originally Posted by Schwarzenegger1

Fixed the firewall problem. No change. I get the following message:
Failed to conect.
If you specified an IP address and port manually, this probably means you entered them incorrectly. Please check you entered the address and port of the "Wireless device connection" service, as shown in the Connect/Share menu in calibre
If you did not manually enter an IP address, please check your device's WiFi is working.

WiFi is OK. Wireless device connection on calibre companion in my Galaxy is correct.
What next?

Hmm
On my TAB2, I just start the companion: click Connect: as wireless device

I did have to Start the Wireless device server on Calibre's: Connect Share Menu

[DoctorOhh]

Originally Posted by Schwarzenegger1

What next?

Follow the steps in the FAQ from the beginning and try again.

[chaley]

Originally Posted by Schwarzenegger1

I have just acquired calibre companion on my Galaxy Tab 2 and after following all the rules in the Help section still can't get it to connect with galaxy on my desktop. How next ?

What is "galaxy on my desktop"?

Are you using Windows? If so, which version? If not, what OS & version?

One thing you can do to help is provide a calibre debug log. The process is described in the FAQ How do I get help?. Another thing you can do is give us the IP addresses displayed in calibre and in CC as described in the "Using a fixed IP address and port" section of the FAQ Calibre Companion won’t connect to calibre. What do I do?.

We have had several cases where a "network security suite" has decided that calibre is evil and blocks all incoming connections. MalwareBytes is one example that may or may not still be a problem. What firewall program or antivirus/"security suite" are you running?