please send kobobooks an email

[zoran]

Originally Posted by québecoise

why does Kobobooks not provide customer reviews?

Simply don't worry about this. Kobo is a small manufacturer compared to
some others. Surprisingly, the end product is good enough and cheap
enough to get my attention and effort to buy it and ship it to the other
half of the planet. I never regretted, except I stopped to think of it as a
kobo device, but my device. Support is for one who wants to buy a book
or ten. On the list of 100, first 99 are "buy a book or ten". Complaints are
of the rest and mostly solved by forum posters. I accept that. One might
not. If you ask me, reviews on the product page are not for real. Better
look for bad reviews, since you will learn more. You will find most minuses
as nothing especial. What counts? Good screen, good memory, sd card
adapter. Go-to is fine if possible. I think you should read this forums and
not count on stars.
Best regards.

[HamsterRage]

Personally, I'm always going to be a bit suspicious about bookstore book reviews, simply because the purpose of the site is to sell books which makes it difficult for them to be unbiased with regards to review moderation.

For me, Goodreads.com is the place to go for reviews, and it would take a completely ridiculous amount of effort for Kobo to turn out the kind of functionality of that site.

I'd much rather that the Kobo people spent their time getting the reader perfect, and leave the collecting of reviews to somebody else.

[Achan]

Originally Posted by québecoise

Nice to hear from you. When I said I wished Kobobooks had customer reviews, I was thinking that it would bring in more customers, so hiring more people wouldn't be a problem. I'm actually trying to drum up business for Kobobooks, since I think Amazon needs a strong rival. I don't think monopolies are good for consumers. (Also, I'm still a little troubled by the fact that Amazon erased 1984 from people's Kindles.) Sending an email to Kobobooks doesn't force them to do anything; it just let's them know about customer demand. If they don't have the staff to handle reviews at the moment, then they won't put reviews, and that's that. Most companies welcome customer feedback. So if you want reviews, let Kobobooks know . . .

I was pretty shocked when I heard about Amazon & 1984 too...one of the reasons why I'm avoiding the Kindle. Good luck with your cause!

Originally Posted by HamsterRage

Personally, I'm always going to be a bit suspicious about bookstore book reviews, simply because the purpose of the site is to sell books which makes it difficult for them to be unbiased with regards to review moderation.

For me, Goodreads.com is the place to go for reviews, and it would take a completely ridiculous amount of effort for Kobo to turn out the kind of functionality of that site.

I'd much rather that the Kobo people spent their time getting the reader perfect, and leave the collecting of reviews to somebody else.

Hmm...just checked out goodreads.com. What an awesome site! Just what I've been looking for. Thanks for sharing, HamsterRage.