Cherrypal customer service: lies, ignored emails, and technical incompetence

[DawnFalcon]

If you don't take a stand against people caving into unjustified legal demands, well, that's your choice. For me, it's a principle.

[Riocaz]

<removed>

[calvin-c]

Originally Posted by DawnFalcon

If you don't take a stand against people caving into unjustified legal demands, well, that's your choice. For me, it's a principle.

Easy to say when it's other people who would do the standing. I tried it for a while-found that I could never get any productive work done because all my time was taken up dealing with either threatened or actual lawsuits. It appeared I had to make some choices.

I still stand on principle in some cases, but now I'm more selective in choosing those cases-and many of the criteria have more to do with practicality than principle, so I'm a bit more sympathetic to others who cave in to unjust demands. It doesn't necessarily indicate a lack of either principle, or belief in the justice of their position. Sometimes it just indicates a lack of resources (time and/or money) to take on the fight.

[Daithi]

I found Robotech_Master's comments about removing the Cherrypal warnings a bit convoluted, so I asked for clarification. His response of "I explained why in the message two posts above yours." rubbed me the wrong way. However, the bottom line is that Cherrypal is the bad guy here, and not Teleread.

I can understand Teleread removing the posts (who wants to get sued?). Then again, Teleread did produce articles featuring the Cherrypal Africa product when things looked promising, so maybe now they have an obligation to inform their readers when it starts to look like a scam.

[DawnFalcon]

Originally Posted by calvin-c

Easy to say when it's other people who would do the standing.

That's an assumption. That is, moreover, an unwarranted assumption.

I'll say Co$ and leave it at that.

[Dr. Drib]

People are reading the responses here, and they just happen to be negative.

This is good, to my way of thinking, if only to inform people of their experiences. To shut people up from their experiences - whatever they may be - smacks of censorship. My point is that the "gentleman" in question can never stop the bad publicity if he tries to "shut people up," or to render discussion impotent by design.

As a former Publications Editor for a statewide association related to newspapers, I find censorship intolerable.


Don

[Sweetpea]

Originally Posted by Dr. Drib

People are reading the responses here, and they just happen to be negative.

This is good, to my way of thinking, if only to inform people of their experiences. To shut people up from their experiences - whatever they may be - smacks of censorship. My point is that the "gentleman" in question can never stop the bad publicity if he tries to "shut people up," or to render discussion impotent by design.

As a former Publications Editor for a statewide association related to newspapers, I find censorship intolerable.


Don

These days, the more you wan to "shut people up", the louder the response will be... So, the effect will be the opposite of what you want to achieve... And be even worse as well.

[Solicitous]

Originally Posted by bookratt

I thought I had seen this Max Seybold's name here on the forum. Looking through the CherryPal scam links, I checked out his blog page. What a crock!!!

Love the "cherry" product names he spouts... so hokey! Green Maraschino? Bing? (wouldn't Microsoft have a problem with that name?)

http://maxseybold.blogspot.com/

Shame on Max Seybold for his alledged BIG TIME SCAM on all that believed in it all - the "Brand Angels", and all that paid their hard earned money. IMHO - I think you, Max Seybold and your company are crooks. SHAME SHAME SHAME MAX!

Did you read any of his blog?

We will also launch the "no-pain-no-gain" program. All customers who had to wait for the C114 for more than a week for either delivery or refund will get a free Bing in March as well.

Bugger, I should have ordered a $249 computer, waited for my refund and receive a free $389 laptop to compensate me for pain and suffering....YEH RIGHT!! When looking at Cherrypal I think back to the old saying "if it is too good to be true it usually is".

[Dr. Drib]

Originally Posted by Sweetpea

These days, the more you wan to "shut people up", the louder the response will be... So, the effect will be the opposite of what you want to achieve... And be even worse as well.

Exactly. That's my point.


Don

[khalleron]

Originally Posted by Riocaz

I think thats is your loss, not theirs. Teleread is often insightful.

Teleread has long been pro-Amazon, anti-everyone else. They're also extremely sexist (only one female commentator, and David Rothman has said that female teachers force-feed Jane Austen to boys and that's why men don't read, which is so wrong on so many levels I can't even begin).

I still read them occasionally for news, but with their overall tone and now with this caving to a legal demand from a SCAMMER, I am seriously doubting their integrity.

I've been reading them less and less often, I may give them up altogether.

[netseeker]

Could we stop TeleRead-bashing please? This thread's topic is about Cherrypal's customer service and not about TeleRead - even though TeleRead's article is/was related to the topic.

[khalleron]

Originally Posted by netseeker

Could we stop TeleRead-bashing please? This thread's topic is about Cherrypal's customer service and not about TeleRead - even though TeleRead's article is/was related to the topic.

Nope.

Yes, the thread was originally about Nate's experience with Cherrypal, but a contributor to Teleread himself chimed in that Teleread had removed all mentions of Cherrypal after receiving a cease-and-desist.

I think both Cherrypal's and Teleread's actions are pertinent to the discussion.

[esowden]

Originally Posted by Daithi

This might be worth letting your State Attorney General know about. It looks like a scam/fraud and they might take an interest.

+1

[netseeker]

Originally Posted by khalleron

Nope.

Yes, the thread was originally about Nate's experience with Cherrypal, but a contributor to Teleread himself chimed in that Teleread had removed all mentions of Cherrypal after receiving a cease-and-desist.

I think both Cherrypal's and Teleread's actions are pertinent to the discussion.

There is a difference between bashing TeleRead and discussing TeleRead's article as well as the removal of that article. If you want call TeleRead "pro-Amazon", "anti-everyone else" and "extremely sexist" then this thread is the wrong place to do that!

Michael
(moderator)

[HarryT]

Keep the thread on topic, please.

Thanks,

[Moderator]