bricked my cybook - Page 2

HarryT · 03-19-2008, 12:57 PM

Extremely wise decision, Derek. The CyBook is so thin I wouldn't dare to breath on mine without the case.

bøø · 03-19-2008, 02:14 PM

Hi again!

There doesn't seem to be anything wrong with the screen, it just doesn't respond any more. I really hope this is something that will be covered by the warranty. I have been a lot more careful with the Cybook than with my laptop or Palm. It is always in the leather cover and I have never dropped it. If this is something I did - I don't think it's ready for the masses either

I phoned Bookeen today, and they haven't responded to my email because they are at a bookfare i Paris. They will be back tomorrow and I hope they will have some good news for me.

bøø

Pictures of the screen, the first it how it looked at first and now the screen is stuck at the splash screen.

delphidb96 · 03-19-2008, 02:22 PM

Quote:

Originally Posted by bøø

Hi again!

There doesn't seem to be anything wrong with the screen, it just doesn't respond any more. I really hope this is something that will be covered by the warranty. I have been a lot more careful with the Cybook than with my laptop or Palm. It is always in the leather cover and I have never dropped it. If this is something I did - I don't think it's ready for the masses either

I phoned Bookeen today, and they haven't responded to my email because they are at a bookfare i Paris. They will be back tomorrow and I hope they will have some good news for me.

bøø

Pictures of the screen, the first it how it looked at first and now the screen is stuck at the splash screen.

Have you re-flashed the software? Have you been using 'safely remove hardware' when unplugging it from the PC? Perhaps your filesystem is corrupted.

Derek

bøø · 03-19-2008, 02:32 PM

Quote:

Originally Posted by delphidb96

Have you re-flashed the software? Have you been using 'safely remove hardware' when unplugging it from the PC? Perhaps your filesystem is corrupted.

Derek

Hi Derek
No I haven't re-flashed the software. The Cybook hasn't been connected to the laptop in a week, and I read every day. I have charged it with the charger. I always use the "safely remove hardware" when I unplugg it from the PC. I was reading, turned it off and when I turned it on again I got the checkered page.

Bøø

HarryT · 03-19-2008, 02:47 PM

The "checkerboard" pattern indicates that the firmware is corrupt. A reflash should fix it.

tompe · 03-19-2008, 02:58 PM

Quote:

Originally Posted by HarryT

The "checkerboard" pattern indicates that the firmware is corrupt. A reflash should fix it.

No, it does not. Not being able to read the system directory will give you the "checkerboard" patter. I have tested!

tompe · 03-19-2008, 03:00 PM

Depending on how comfortable you are with formatting disks I would format the internal drive and copy the files I made available through links previous in this thread to test if it works. The only fatal mistake you can do is to format the SD card but removing that would solve that.

bøø · 03-19-2008, 03:11 PM

Quote:

Originally Posted by tompe

Depending on how comfortable you are with formatting disks I would format the internal drive and copy the files I made available through links previous in this thread to test if it works. The only fatal mistake you can do is to format the SD card but removing that would solve that.

Maybe a stupid question

, but will I be able to format the internal drive when I cant access the Cybooks files on my PC? I use windows XP. When I connect the Cybook to the PC nothing happens. Neither the Cybook nor the SD card can be found by the PC.

Thanks
Bøø

tompe · 03-19-2008, 03:15 PM

Quote:

Originally Posted by bøø

Maybe a stupid question

, but will I be able to format the internal drive when I cant access the Cybooks files on my PC? I use windows XP. When I connect the Cybook to the PC nothing happens. Neither the Cybook nor the SD card can be found by the PC.

Maybe. At least when you have the checkerboard pattern the disk will be seen . I do not use Windows regularly but somewhere (My computer maybe) you should be able to find a disk that is the Cybook disk. Right clicking on that disk should give you the opportunity to format it.

Bu be careful so you do not reformat a disk in the computer...

delphidb96 · 03-19-2008, 04:57 PM

Quote:

Originally Posted by bøø

Maybe a stupid question

, but will I be able to format the internal drive when I cant access the Cybooks files on my PC? I use windows XP. When I connect the Cybook to the PC nothing happens. Neither the Cybook nor the SD card can be found by the PC.

Thanks
Bøø

Check your private message from me.

Derek

HarryT · 03-20-2008, 03:27 AM

Quote:

Originally Posted by tompe

No, it does not. Not being able to read the system directory will give you the "checkerboard" patter. I have tested!

I think we are saying the same thing, Tommy. The CyBook is unable to read the files which should be there. EITHER because the firmware is corrupt OR because the files have been manually deleted. Either way, what should be there, isn't, and reflashing should fix it.

tompe · 03-20-2008, 08:45 AM

Quote:

Originally Posted by HarryT

I think we are saying the same thing, Tommy. The CyBook is unable to read the files which should be there. EITHER because the firmware is corrupt OR because the files have been manually deleted. Either way, what should be there, isn't, and reflashing should fix it.

Well, yes. But you said something else in the statement I commented. A corrupt disk will also give the same symptom. You do not have to remove the file. And I think a corrupt firmware will give another symptom.

This is my first post with my n810

HarryT · 03-20-2008, 08:48 AM

The fact, however, that the Gen3 will not mount as a disk via USB would indicate to me that something rather more than a corrupt file system has happened. I believe I'm correct in saying that this should still happen even if the file system has been corrupted.

ProfJulie · 03-20-2008, 11:13 AM

The picture you posted seems to indicate a corrrupted OS.

It seems to me you are spinning your wheels discussing a different, somewhat more complicated procedure, without having first tried the most basic and easy procedure of reflashing the Cybook.

Have you received the firmware flash instructions and link from Bookeen? If so, the first thing I would try is to run the firmware reflash. It is a very simple procedure and does not require any connection to your computer. You simply copy the firmware file to your SD card and the press and hold few keys and the Cybook's firmware will be reflashed.

slayda · 03-20-2008, 11:56 AM

I've noticed that my Cybook is not recognized by my Windows XP computer unless I manually power it on. This differs from my Palm TX which is automatically powered on when I connect it via USB. However when I power the Cybook on it has always been recognized. I'm wondering if this requirement is universal with the Cybook and is what causes so much trouble with people's computers not recognizing the Cybook.

03-19-2008, 02:14 PM	#17
bøø Member Posts: 17 Karma: 10 Join Date: Sep 2007 Location: Norway, Oslo Device: Palm TX, Cybook Gen3	Hi again! There doesn't seem to be anything wrong with the screen, it just doesn't respond any more. I really hope this is something that will be covered by the warranty. I have been a lot more careful with the Cybook than with my laptop or Palm. It is always in the leather cover and I have never dropped it. If this is something I did - I don't think it's ready for the masses either I phoned Bookeen today, and they haven't responded to my email because they are at a bookfare i Paris. They will be back tomorrow and I hope they will have some good news for me. bøø Pictures of the screen, the first it how it looked at first and now the screen is stuck at the splash screen. Attached Thumbnails

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03-19-2008, 12:57 PM	#16
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Extremely wise decision, Derek. The CyBook is so thin I wouldn't dare to breath on mine without the case.

03-19-2008, 02:47 PM	#20
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The "checkerboard" pattern indicates that the firmware is corrupt. A reflash should fix it.

03-19-2008, 03:00 PM	#22
tompe Grand Sorcerer Posts: 7,452 Karma: 7185064 Join Date: Oct 2007 Location: Linköpng, Sweden Device: Kindle Voyage, Nexus 5, Kindle PW	Depending on how comfortable you are with formatting disks I would format the internal drive and copy the files I made available through links previous in this thread to test if it works. The only fatal mistake you can do is to format the SD card but removing that would solve that.

03-20-2008, 08:48 AM	#28
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The fact, however, that the Gen3 will not mount as a disk via USB would indicate to me that something rather more than a corrupt file system has happened. I believe I'm correct in saying that this should still happen even if the file system has been corrupted.

03-20-2008, 11:13 AM	#29
ProfJulie Evangelist Posts: 423 Karma: 890 Join Date: Dec 2007 Location: USA Device: whatever	The picture you posted seems to indicate a corrrupted OS. It seems to me you are spinning your wheels discussing a different, somewhat more complicated procedure, without having first tried the most basic and easy procedure of reflashing the Cybook. Have you received the firmware flash instructions and link from Bookeen? If so, the first thing I would try is to run the firmware reflash. It is a very simple procedure and does not require any connection to your computer. You simply copy the firmware file to your SD card and the press and hold few keys and the Cybook's firmware will be reflashed.

03-20-2008, 11:56 AM	#30
slayda Retired & reading more! Posts: 2,764 Karma: 1884247 Join Date: Sep 2006 Location: North Alabama, USA Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One	I've noticed that my Cybook is not recognized by my Windows XP computer unless I manually power it on. This differs from my Palm TX which is automatically powered on when I connect it via USB. However when I power the Cybook on it has always been recognized. I'm wondering if this requirement is universal with the Cybook and is what causes so much trouble with people's computers not recognizing the Cybook.

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