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Old 08-16-2010, 12:57 PM   #61
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I did get an answer, the next day. Now I just need to figure out how to pay the 15 dollar fee. I cannot find a link...
I've been waiting 7 days, still no answer! What did they say in the reply?
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Old 08-16-2010, 01:11 PM   #62
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Thank you for your patronage, here is your library card information. The card is in the mail.
Well. A little more elaborate, but basically that.
Have you checked your spam folder?
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Old 08-16-2010, 01:24 PM   #63
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That's strange. I thought I would get an e-mail with the login-information not a physical library card? Sounds crazy that they're sending it abroad. The postage most take a huge chunk into the $15 dollars you pay. What would I do with a physical library card from the U.S
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Old 08-16-2010, 01:41 PM   #64
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That's strange. I thought I would get an e-mail with the login-information not a physical library card? Sounds crazy that they're sending it abroad. The postage most take a huge chunk into the $15 dollars you pay. What would I do with a physical library card from the U.S
I have no idea. I must admit that I was a bit startled, but it might just be a standard phrase.
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Old 08-16-2010, 02:00 PM   #65
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I looked at the sent date of my application. I sent it on the 9th of August and haven't heard a peep. Perhaps it's time to e-mail them and ask if they have received the application. Perhaps it bounced without me knowing it.

mikaelalind did you get login-information in the reply or was it merely a standard e-mail?
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Old 08-16-2010, 02:09 PM   #66
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I got the login data in the e-mail.
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Old 08-16-2010, 07:25 PM   #67
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Thank you for your patronage, here is your library card information. The card is in the mail.
Well. A little more elaborate, but basically that.
Have you checked your spam folder?
They are sending you a physical card? Strange. Why don't you ask them to send you your membership number via email? That's what they did for me. I don't need a physical card to a library that I am never going to physically visit!
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Old 08-16-2010, 07:25 PM   #68
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I got the login data in the e-mail.
Oops. Didn't see this before I replied to your other post.
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Old 08-16-2010, 07:27 PM   #69
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I did get an answer, the next day. Now I just need to figure out how to pay the 15 dollar fee. I cannot find a link...
Were you able to find the link to pay the fee?
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Old 08-17-2010, 03:40 AM   #70
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nope. I'll have to e-mail them tomorrow....
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Old 08-17-2010, 06:25 PM   #71
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nope. I'll have to e-mail them tomorrow....
Oh ok. For me the fine was just placed in My Accounts and was shown as an overdue fee. I was able to pay via credit card once I clicked on the link.
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Old 08-18-2010, 12:00 PM   #72
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I've sent them a reminder asking if they have received my application and the status of the application process.
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Old 08-27-2010, 04:25 AM   #73
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Has anyone tried to signup to the Philadelphia library recently? I have sent off an enquiry as I'd love to join. No library in NZ has ebooks yet - and when I queried Auckland library they were very non-committal about it. Very frustrating when the rest of the world seems to have it sorted.

Whoops - these posts are August so people have been trying. These US dates confuse me!

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Old 08-27-2010, 04:43 AM   #74
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I've just signed up (I asked them on August 16th, they answered me on August 16th, I sent them my fulfilled application form on August 18th and they have answered me today). I've already gone to my account and I've payed the fee. So, I think they work very fast.
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Old 08-27-2010, 05:59 AM   #75
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Has anyone tried to signup to the Philadelphia library recently? I have sent off an enquiry as I'd love to join. No library in NZ has ebooks yet - and when I queried Auckland library they were very non-committal about it. Very frustrating when the rest of the world seems to have it sorted.

Whoops - these posts are August so people have been trying. These US dates confuse me!
I joined a day or so before I started this thread, so that was the beginning of August. And I live in Australia. I think a few people here have had success in joining up after they've read my post.

Hopefully you'll receive a reply from the library soon

Last edited by Almas; 08-27-2010 at 06:03 AM.
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