First post and it's a disaster... - Page 2

S.Canton · 03-30-2009, 07:32 PM

That's really crappy to hear, and believe me, I can empathize. Having said that, I can appreciate why they weren't able to "do more" for you as well. They are still a business and need to turn a profit. I hope you find a less pricey solution.

nicktf · 03-30-2009, 07:36 PM

Absolutely - please don't think I hold Amazon to be in any way obliged to help me out. I can report that the casing is pretty robust, though :-)

desertgrandma · 03-30-2009, 07:48 PM

Quote:

Originally Posted by nicktf

Absolutely - please don't think I hold Amazon to be in any way obliged to help me out. I can report that the casing is pretty robust, though :-)

Yes, I understand what you were saying.

I was speaking more to those who truly expect Amazon to replace the Kindle when dropped, for whatever reason.

Talldog · 03-30-2009, 07:54 PM

Quote:

Originally Posted by nicktf

(Currently re-reading all the Sherlock Holmes stories in order).

"The Complete Sherlock Holmes" was my first Kindle purchase. Wonderful stories.

Sorry to hear about your misfortune.

sirbruce · 03-30-2009, 07:54 PM

Quote:

Originally Posted by Thomas Ryan

Hence, if I bought Kindle 2, I wouldn't expect the screen to break after a 30" fall to a hard surface. If it did break, I might think it was a defective unit. Perhaps they left the shock-absorber out at the factory? Or a screw is loose somewhere? Or maybe the internal helium chamber is defective and leaking? It's worth a try.

For the drop test, the drop is from 1 meter +-10mm onto a hard wood surface at least 13 mm thick mounted on 2 19 mm to 20mm thick plywood boards supported on a concrete floor. Following the test the unit has to still work and still pass all other electrical and safety tests. Cosmetic damage that do not adversly affect safety is allowed.

While Nick's drop was less than that in height, the floor might not be the same.

slayda · 03-30-2009, 08:48 PM

Shoulda got a Sony. Mu PRS-500 survived a 25 MPH crash off the hood of my car. Of course this is probably not typical. BTW it still works fine. No problem with screen or anything but I did have to file off the sharp edges so I wouldn't snag a finger.

desertgrandma · 03-30-2009, 08:54 PM

Quote:

Originally Posted by Talldog

"The Complete Sherlock Holmes" was my first Kindle purchase. Wonderful stories.

Sorry to hear about your misfortune.

I"m sorry to hear you purchased it.

Were you aware that its available free here? Beautifully formatted?

With thousands of other great books for free!

Lilly · 03-30-2009, 09:45 PM

I've dropped my Sony PRS-505 on the concrete garage floor and it survived with just a slight ding on the aluminum top. I would have to point it out because it's that small. The screen survived with no problems; I'm 5'6, so I think it was a 3 ft drop since it fell out my hand when I tripped! I have not dropped my K2 and I've had it for 31 days!

koland · 03-31-2009, 12:11 PM

Quote:

Originally Posted by nicktf

...I'd had my Kindle 2 for about 15 days and decided to show it off to my Father in Law. Of course, I fumbled the removal of the device from its neoprene wallet above the only non-carpeted floor in their house and it plunged 2.5 feet, landing on a corner. So now I have a Kindle 2 with an arc-shaped portion of the screen which is scrambled beyond repair, and no extended warranty. At some point, I will have to pay another $200 to get it fixed, though as it's still readable (though I can't see the wireless and battery indicator and I lose a few words from the first lines), so I may just live with it for a bit (or until the price of repairs drops)..

Two different extended warranties are available (and under $180, even after paying for your one-time replacement). Both must be purchased within 30 days of the ORIGINAL kindle purchase (not a replacement one, as suggested by another). Neither require proof that it still works when purchased, only a wait until after 30 days of purchase to make a claim. Why? Because you can return a Kindle for ANY reason within 30 days and get a full refund....

Slow_hand · 03-31-2009, 03:43 PM

Nick, do you have Paypal? I will spot you $10 towards a replacement.

GraceKrispy · 03-31-2009, 05:29 PM

Bummer!! sounds like something I would totally do (and am hoping upon hope I won't do!). I'm glad it's still highly readable (according to the pic), but having such a glaring imperfection on a brand new machine is more than annoying.

Talldog · 03-31-2009, 06:28 PM

Quote:

Originally Posted by desertgrandma

I"m sorry to hear you purchased it.

Were you aware that its available free here? Beautifully formatted?

With thousands of other great books for free!

Unfortunately, I had just discovered MobileRead at the time and didn't realize there was such a large selection of free books here. I check here first now.

desertgrandma · 03-31-2009, 08:28 PM

Quote:

Originally Posted by Talldog

Unfortunately, I had just discovered MobileRead at the time and didn't realize there was such a large selection of free books here. I check here first now.

And you look at this link, right? Especially post #8?

https://www.mobileread.com/forums/showthread.php?t=43794

fugazied · 04-01-2009, 06:11 AM

Oh boy that's a real bummer

I felt the same way after I left my 32gb ipod touch on a desk with a water drenched water coaster nearby.. I left the room, came back 30 mins later...

The water drained EXACTLY from the coaster into the ipod touch, destroying it... Nothing to do but dust off your pride and buy another!

catsittingstill · 04-01-2009, 09:39 AM

Bummer :-(

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03-30-2009, 07:32 PM	#16
S.Canton Groupie Posts: 174 Karma: 12 Join Date: Jan 2009 Device: Kindle 2	That's really crappy to hear, and believe me, I can empathize. Having said that, I can appreciate why they weren't able to "do more" for you as well. They are still a business and need to turn a profit. I hope you find a less pricey solution.

03-30-2009, 07:36 PM	#17
nicktf Junior Member Posts: 6 Karma: 90 Join Date: Mar 2009 Device: Kindle 2	Absolutely - please don't think I hold Amazon to be in any way obliged to help me out. I can report that the casing is pretty robust, though :-)

03-30-2009, 08:48 PM	#21
slayda Retired & reading more! Posts: 2,764 Karma: 1884247 Join Date: Sep 2006 Location: North Alabama, USA Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One	Shoulda got a Sony. Mu PRS-500 survived a 25 MPH crash off the hood of my car. Of course this is probably not typical. BTW it still works fine. No problem with screen or anything but I did have to file off the sharp edges so I wouldn't snag a finger.

03-30-2009, 09:45 PM	#23
Lilly Guru Posts: 688 Karma: 2090 Join Date: Dec 2007 Device: Sony PRS-505, PRS-900 & PRS-950, Amazon Kindle2	I've dropped my Sony PRS-505 on the concrete garage floor and it survived with just a slight ding on the aluminum top. I would have to point it out because it's that small. The screen survived with no problems; I'm 5'6, so I think it was a 3 ft drop since it fell out my hand when I tripped! I have not dropped my K2 and I've had it for 31 days!

03-31-2009, 03:43 PM	#25
Slow_hand Groupie Posts: 190 Karma: 326 Join Date: Jul 2008 Location: Baltimore Device: Amazon Kindle 2	Nick, do you have Paypal? I will spot you $10 towards a replacement.

03-31-2009, 05:29 PM	#26
GraceKrispy It's Dr. Penguin now! Posts: 3,909 Karma: 4705733 Join Date: Jan 2009 Location: (USA) Device: iPad mini, Samsung Note 3, Sony PRS-650 (rarely used now)	Bummer!! sounds like something I would totally do (and am hoping upon hope I won't do!). I'm glad it's still highly readable (according to the pic), but having such a glaring imperfection on a brand new machine is more than annoying.

04-01-2009, 06:11 AM	#29
fugazied Wizard Posts: 1,305 Karma: 1958 Join Date: Jan 2009 Device: iPod Touch	Oh boy that's a real bummer I felt the same way after I left my 32gb ipod touch on a desk with a water drenched water coaster nearby.. I left the room, came back 30 mins later... The water drained EXACTLY from the coaster into the ipod touch, destroying it... Nothing to do but dust off your pride and buy another!

04-01-2009, 09:39 AM	#30
catsittingstill Guru Posts: 643 Karma: 551634 Join Date: Dec 2007 Device: Kindle 1.0.8, iPod Touch, Kindle Keyboard	Bummer :-(

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