Glo Frozen Glo Hd Issue

Almond nut · 03-06-2017, 03:42 AM

Hello all.
I recently brought out of storage my new Kobo Glo Hd and bought a new case for it. The case didn't have a magnet, so I custom made my own by taping a small flat fridge magnet to the inside cover of the case and closed the case where the magnet sits gently against a corner of the screen and the Glo snoozes.
I left it snoozing like that for about 48 hours and when I opened the case, it didn't awake. I pushed the power button and a red led flashed and the screen lit up, but didn't respond to any tapping or sliding.
The reset button being pushed by a paper clip didn't make a difference.
Now the screen looks like an alien planet.
I didn't know this forum existed and so while it was connected to the USB port of my PC, I stupidly formatted the card, thinking that Adobe Digital Editions would somehow fix the card and all would be great again.
Well that didn't happen.
Now the PC will quickly beep to acknowledge the Glo is plugged in and then quickly beep as if to say that it is now unplugged.
This is all it does now. It won't stay connected long enough and my question is am I S.O.L with a bricked Glo or do I need to let the battery die so the screen becomes blank again after recharging the device and would I be able to get another .img to load after repartioning the card and restore life to this Glo again?
Thanks for any feedback.

meeera · 03-06-2017, 04:01 AM

Thanks for posting the photo - it helps a lot. It is physical damage: the glass substrate of the screen is broken. There is no point mucking about with batteries and images. Sorry.

Dr. Drib · 03-06-2017, 04:44 AM

Sorry, but you are S.O.L. because the glass substrate is broken.

It's cheaper to buy a new ebook.

The one you have you can sell for parts, if even that.

frostschutz · 03-06-2017, 05:18 AM

It cracked in the lower right corner (where the curved / crack lines meet) looks like something hit it / pressed on it there...

03-06-2017, 03:42 AM	#1
Almond nut Junior Member Posts: 2 Karma: 10 Join Date: Mar 2017 Device: Kobo Glo Hd	Frozen Glo Hd Issue Hello all. I recently brought out of storage my new Kobo Glo Hd and bought a new case for it. The case didn't have a magnet, so I custom made my own by taping a small flat fridge magnet to the inside cover of the case and closed the case where the magnet sits gently against a corner of the screen and the Glo snoozes. I left it snoozing like that for about 48 hours and when I opened the case, it didn't awake. I pushed the power button and a red led flashed and the screen lit up, but didn't respond to any tapping or sliding. The reset button being pushed by a paper clip didn't make a difference. Now the screen looks like an alien planet. I didn't know this forum existed and so while it was connected to the USB port of my PC, I stupidly formatted the card, thinking that Adobe Digital Editions would somehow fix the card and all would be great again. Well that didn't happen. Now the PC will quickly beep to acknowledge the Glo is plugged in and then quickly beep as if to say that it is now unplugged. This is all it does now. It won't stay connected long enough and my question is am I S.O.L with a bricked Glo or do I need to let the battery die so the screen becomes blank again after recharging the device and would I be able to get another .img to load after repartioning the card and restore life to this Glo again? Thanks for any feedback. Attached Thumbnails

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03-06-2017, 04:01 AM	#2
meeera Grand Sorcerer Posts: 5,659 Karma: 66420972 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Thanks for posting the photo - it helps a lot. It is physical damage: the glass substrate of the screen is broken. There is no point mucking about with batteries and images. Sorry.

03-06-2017, 04:44 AM	#3
Dr. Drib Grand Sorcerer Posts: 44,748 Karma: 55645321 Join Date: Jan 2007 Location: Peru Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One	Sorry, but you are S.O.L. because the glass substrate is broken. It's cheaper to buy a new ebook. The one you have you can sell for parts, if even that.

03-06-2017, 05:18 AM	#4
frostschutz Linux User Posts: 2,279 Karma: 6123806 Join Date: Sep 2010 Location: Heidelberg, Germany Device: none	It cracked in the lower right corner (where the curved / crack lines meet) looks like something hit it / pressed on it there...

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