Calbre is Crashing

EvM1 · 04-25-2015, 12:23 PM

Hi, I'm having a problem with Calibre constantly crashing. It seems to be unable to read my kindle content. It does recognise that the kindle is attached though:

calibre.exe has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

The error message is below:

calibre, version 2.26.0
ERROR: Error: Error communicating with device

Failed to get children from device: hr=2147944029 facility=7 error_code=1629 description: Data supplied is of wrong type.

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 208, in books
File "site-packages\calibre\devices\mtp\driver.py", line 180, in get_driveinfo
File "site-packages\calibre\devices\mtp\windows\driver.py", line 267, in filesystem_cache
WPDError: Failed to get children from device: hr=2147944029 facility=7 error_code=1629 description: Data supplied is of wrong type.

If someone could help me with this I would be really appreciate it. Thank you.

EvM1 · 04-25-2015, 02:47 PM

Also, my kindle content has not changed so I don't see a reason for the message saying "Data is of the wrong type"

BetterRed · 04-25-2015, 06:35 PM

Moderator Notice
@EvM1 - I don't think this error has anything do with with the errors you had in the past - So I moved it to a new topic.

It's better to create a new topic for a new problem - otherwise people will tend to answer your old problems.

BR

kovidgoyal · 04-25-2015, 07:32 PM

That is an error communicating with the device, you will need to reset your Kindle

EvM1 · 04-28-2015, 08:06 PM

Thank you.

EvM1 · 04-28-2015, 11:31 PM

I reset the Kindle to factory settings. It added about 20 files at first and then told me there was not enough room. This can't be because all 1406 files were on the kindle before this started happening. Also I have 64GB. Now when I try to add my content again I get an " error connecting to device" message.

When I click on 'Device' to look at those files that have copied across, there is nothing listed.

kovidgoyal · 04-28-2015, 11:34 PM

Then your Kindle hardware is dying. You can probably get some more life out of it by only putting a few books at a time on it and/or using the wireless interface to put books on the device.

EvM1 · 04-28-2015, 11:37 PM

I've only had this kindle since March 2015

eschwartz · 04-29-2015, 12:56 AM

It is possible you received a defective device. If so, you should return it under warranty.

EvM1 · 04-29-2015, 03:18 AM

Yep, I contacted them and they're replacing it.

theducks · 04-29-2015, 10:52 AM

Quote:

Originally Posted by EvM1

I've only had this kindle since March 2015

FWIW Engineers have a term
https://en.wikipedia.org/wiki/Bathtub_curve

Way back when... we used to burn in (powered up and active) all electronics in in rooms that were near the maximum operating design (~120F) for 48-72 hours, before a 'Final Test' to release to Shipping.

Today, only HiRel items gets that (and more) treatment

EvM1 · 05-01-2015, 09:25 PM

This isn't the first kindle I've had replaced. Over 15!

04-25-2015, 12:23 PM	#1
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	Calbre is Crashing Hi, I'm having a problem with Calibre constantly crashing. It seems to be unable to read my kindle content. It does recognise that the kindle is attached though: calibre.exe has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. The error message is below: calibre, version 2.26.0 ERROR: Error: Error communicating with device Failed to get children from device: hr=2147944029 facility=7 error_code=1629 description: Data supplied is of wrong type. Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 87, in run File "site-packages\calibre\gui2\device.py", line 503, in _books File "site-packages\calibre\devices\mtp\driver.py", line 208, in books File "site-packages\calibre\devices\mtp\driver.py", line 180, in get_driveinfo File "site-packages\calibre\devices\mtp\windows\driver.py", line 267, in filesystem_cache WPDError: Failed to get children from device: hr=2147944029 facility=7 error_code=1629 description: Data supplied is of wrong type. If someone could help me with this I would be really appreciate it. Thank you.

04-28-2015, 11:37 PM	#8
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	I've only had this kindle since March 2015 Last edited by EvM1; 04-28-2015 at 11:43 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
sigil 7.4 and maverick crashing crashing crashing	Carrigboy	Sigil	103	09-04-2014 11:47 AM
can't insall calbre	irish66	Calibre	3	12-22-2013 02:19 PM
Old problem with new versions of Calbre	rdfry	Calibre	2	04-10-2011 08:25 PM
calbre with two devices?	macgeek21	Calibre	1	07-06-2010 08:53 PM
Newbie to Calbre but not etexts.	Rootman	Introduce Yourself	3	10-28-2009 09:31 AM

04-25-2015, 02:47 PM	#2
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	Also, my kindle content has not changed so I don't see a reason for the message saying "Data is of the wrong type"

04-25-2015, 06:35 PM	#3
BetterRed null operator (he/him) Posts: 20,575 Karma: 26954694 Join Date: Mar 2012 Location: Sydney Australia Device: none	Moderator Notice @EvM1 - I don't think this error has anything do with with the errors you had in the past - So I moved it to a new topic. It's better to create a new topic for a new problem - otherwise people will tend to answer your old problems. BR

04-25-2015, 07:32 PM	#4
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That is an error communicating with the device, you will need to reset your Kindle

04-28-2015, 08:06 PM	#5
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	Thank you.

04-28-2015, 11:31 PM	#6
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	I reset the Kindle to factory settings. It added about 20 files at first and then told me there was not enough room. This can't be because all 1406 files were on the kindle before this started happening. Also I have 64GB. Now when I try to add my content again I get an " error connecting to device" message. When I click on 'Device' to look at those files that have copied across, there is nothing listed.

04-28-2015, 11:34 PM	#7
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Then your Kindle hardware is dying. You can probably get some more life out of it by only putting a few books at a time on it and/or using the wireless interface to put books on the device.

04-29-2015, 12:56 AM	#9
eschwartz Ex-Helpdesk Junkie Posts: 19,422 Karma: 85397180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	It is possible you received a defective device. If so, you should return it under warranty.

04-29-2015, 03:18 AM	#10
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	Yep, I contacted them and they're replacing it.

05-01-2015, 09:25 PM	#12
EvM1 Enthusiast Posts: 34 Karma: 10 Join Date: Mar 2014 Location: Australia Device: Kindle Fire HD 10	This isn't the first kindle I've had replaced. Over 15!

Advert

Advert