Barnes & Noble 2023 Nook Glowlight Plus Connection Debug

[kovidgoyal]

No idea, sorry. That error is basically windows telling calibre it could not create the folder. There's not anything calibre can do at that point. Only suggestions I can come up with is try a different usb cable/port and if that doesnt work try resetting the nook.

[irishmac473]

I am also having this issue. I did not have the problem with Calibre 6.28. It started with 6.29. I have reset the device. Made sure the NOOK folder is there and made sure the .calibre files were not present. From what I am seeing from other posts, this seems to be a problem for a lot of users with this device.

[Redshirt #24]

I didn't get around to trying to connect my GL4+ to Calibre until after I'd updated it to 7.1.0, but...

calibre, version 7.1.0
ERROR: Error: Error communicating with device

C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:619:Failed to create folder:[hr=0x80004005 wCode=0] Unspecified error

Traceback (most recent call last):
File "calibre\gui2\device.py", line 104, in run
File "calibre\gui2\device.py", line 558, in _books
File "calibre\devices\mtp\driver.py", line 229, in books
File "calibre\devices\mtp\driver.py", line 202, in get_driveinfo
File "calibre\devices\mtp\driver.py", line 192, in _update_drive_info
File "calibre\devices\mtp\driver.py", line 161, in put_calibre_file
File "calibre\devices\mtp\driver.py", line 414, in ensure_parent
File "calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "calibre\devices\mtp\windows\driver.py", line 409, in create_folder
wpd.WPDError: C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:619:Failed to create folder:[hr=0x80004005 wCode=0] Unspecified error

The three seemingly expected directories are there on the device, before and after multiple reboots, but there are no files present whatsoever (at least via Windows File Explorer). If I have to create a file and drop it somewhere, okay...but where exactly and what?

[cgsmom]

I just bought my Glowlight 4 Plus. I am having the same issues as everyone else here. Am I going to have to stop using Calibre? This is very disappointing. I am not real computer savy. I have been using Calibre for 10 years with many different Nooks and Kindles and have never had this problem. Usually it just works.

Any help would be greatly appreciated.

[Sirtel]

Originally Posted by cgsmom

I just bought my Glowlight 4 Plus. I am having the same issues as everyone else here. Am I going to have to stop using Calibre? This is very disappointing. I am not real computer savy. I have been using Calibre for 10 years with many different Nooks and Kindles and have never had this problem. Usually it just works.

Any help would be greatly appreciated.

Rather than stop using Calibre, I'd stop using Nooks. B&N has tried to find ways to discourage users from sideloading for a long while now. Before the latest Nook their usual tactics was to partition the storage, but now it appears they have found a new way.

[cgsmom]

Originally Posted by Sirtel

Rather than stop using Calibre, I'd stop using Nooks. B&N has tried to find ways to discourage users from sideloading for a long while now. Before the latest Nook their usual tactics was to partition the storage, but now it appears they have found a new way.

Yes, I know what you are saying. I wish someone else made a nice symmetrical reader with a flush screen and page turn buttons on both sides. I guess we all have our preferences when it comes to features.

I have found that I can sideload books from the Calibre library using Windows file explorer, so that will have to do.

[Sirtel]

Originally Posted by cgsmom

Yes, I know what you are saying. I wish someone else made a nice symmetrical reader with a flush screen and page turn buttons on both sides. I guess we all have our preferences when it comes to features.

I do like their hardware. But as long as their software is the same as it is now, I'm not buying any Nooks. I don't need the frustration and headache.

Of course other brands have their own frustrations and headaches, nothing is perfect. Kobo has the least amount of them for me, though (not saying it's necessarily true for you - as you said, we all have our preferences).

[jviscosi]

Originally Posted by cgsmom

Yes, I know what you are saying. I wish someone else made a nice symmetrical reader with a flush screen and page turn buttons on both sides. I guess we all have our preferences when it comes to features.

I have found that I can sideload books from the Calibre library using Windows file explorer, so that will have to do.

InkBook makes Android readers with flush screens and buttons on both sides ― I have one, the InkBook Focus, which I was using before my wife got me the Nook as a gift ― but they are in Poland, so if you are in the US, getting them shipped is a little pricey. (They used to sell on Amazon in the US but not anymore.) Also the Focus is slower than the GL4+ when running the same apps, not unusably so, but definitely noticeably. Of course it's several years old at this point.

[chaley]

Originally Posted by cgsmom

I have found that I can sideload books from the Calibre library using Windows file explorer, so that will have to do.

I know nothing of Nooks, but if you can copy books using windows explorer then you should be able to use the "Folder device". It lets you pick a folder somewhere and treat it as a device. Connect the Nook then go to Connect/Share / Connect to folder and navigate to the place on the Nook where copying books books works.

[JSWolf]

Without calibre running, can you create a folder on the nook with Windows Explorer?

[irishmac473]

Originally Posted by JSWolf

Without calibre running, can you create a folder on the nook with Windows Explorer?

Yes you can which led me to believe I might just be able to use Calibre to send my books to the “Nook” folder on the device. But, this does not work either. It worked fine when I first bought the Nook but then they pushed an update about a month ago and it hasn’t worked since.
And now, they just discontinued their windows app. So we have no way of getting our purchased books into Calibre. I really wanted to support B&N but I’m not putting up with this. Switching back to Kobo ereaders and getting my books from the Library or ebooks.com.

[irishmac473]

Originally Posted by irishmac473

Yes you can which led me to believe I might just be able to use Calibre to send my books to the “Nook” folder on the device. But, this does not work either.

Something interesting. You can use Calibre to save to the NOOK folder with Linux. I don't currently have a Mac but makes me wonder if it would work on Mac too?

[jviscosi]

Originally Posted by irishmac473

Something interesting. You can use Calibre to save to the NOOK folder with Linux. I don't currently have a Mac but makes me wonder if it would work on Mac too?

The current version of Calibre works with the Nook GL 4/4+ on my Mac, as well as for other Mac users who have discussed it over on the B&N forum, but when the GL4+ was new and didn't work with Calibre yet I was using the Android File Transfer application on the Mac to copy books to it manually. I haven't tried it recently though.

[Lunar Ronin]

FWIW, I'm getting the same error on Windows 10 Pro with calibre 7.3:

calibre, version 7.3.0
ERROR: Error: Error communicating with device

Failed to create the folder: NOOK in ('Internal shared storage',) with error: C:\r\src\src\calibre\devices\mtp\windows\content_enumeration.cpp:619:Failed to create folder:[hr=0x80004005 wCode=0] Unspecified error

Traceback (most recent call last):
  File "calibre\devices\mtp\windows\driver.py", line 410, in create_folder
wpd.WPDError: C:\r\src\src\calibre\devices\mtp\windows\content_enumeration.cpp:619:Failed to create folder:[hr=0x80004005 wCode=0] Unspecified error

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "calibre\gui2\device.py", line 104, in run
  File "calibre\gui2\device.py", line 558, in _books
  File "calibre\devices\mtp\driver.py", line 230, in books
  File "calibre\devices\mtp\driver.py", line 203, in get_driveinfo
  File "calibre\devices\mtp\driver.py", line 193, in _update_drive_info
  File "calibre\devices\mtp\driver.py", line 162, in put_calibre_file
  File "calibre\devices\mtp\driver.py", line 415, in ensure_parent
  File "calibre\devices\mtp\windows\driver.py", line 35, in check_thread
  File "calibre\devices\mtp\windows\driver.py", line 412, in create_folder
OSError: Failed to create the folder: NOOK in ('Internal shared storage',) with error: C:\r\src\src\calibre\devices\mtp\windows\content_enumeration.cpp:619:Failed to create folder:[hr=0x80004005 wCode=0] Unspecified error

Originally Posted by irishmac473

Yes you can which led me to believe I might just be able to use Calibre to send my books to the “Nook” folder on the device. But, this does not work either. It worked fine when I first bought the Nook but then they pushed an update about a month ago and it hasn’t worked since.
And now, they just discontinued their windows app. So we have no way of getting our purchased books into Calibre. I really wanted to support B&N but I’m not putting up with this. Switching back to Kobo ereaders and getting my books from the Library or ebooks.com.

Yeah, I'm leaning that way myself. With Barnes & Noble closing off the Glowlight 4 Plus a couple of months ago, discontinuing their Windows program, and leaving the Glowlight 4 Plus out of stock for weeks and supposedly for months in the future, it's clear that they don't really care about the Nook.