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Old 09-18-2016, 08:01 PM   #16
davidfor
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Quote:
Originally Posted by Ksquared View Post
Although it is not a bug, it is interesting that with every firmware release there are many posts concerning how users would like the screen to be filled (I would like my kepub header gone, but still like the page numbers at the bottom, for example), yet they don't change the features. Someone at Kobo must read this forum, right?

Perhaps there are technical reasons that this is harder than we would think.
Yes, people at Kobo read this forum. But, it is not an official support forum for Kobo. That means that if someone goes to Kobo and tells them they want something, it carries a lot more weight than a comment made here. Plus, they will have processes that demand that comments/complaints made to them are answered. The answer might not be one you like, ("We have considered you suggestion and it is not something we plan to do") but, they can simple ignore anything posted here.

As to why they haven't made this or any of the other "wonderful" suggestions made here, in very few cases it would be for technical reasons. Mostly it will be because Kobo decide it is not something that improves their product, or is not taking it in the direction they want to move. Some will be that their research shows that a lot less people want the feature than the suggester thinks. For the rest it will time and money. There is a limit to the resources they have working on this, the bugs and suggestions will be prioritised and then worked on as they have time.
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Old 09-19-2016, 05:00 AM   #17
JSWolf
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What's the best way to contact Kobo to let them know of bugs and/or features we want?
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Old 09-19-2016, 05:12 AM   #18
frostschutz
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Quote:
Originally Posted by JSWolf View Post
What's the best way to contact Kobo to let them know of bugs and/or features we want?
Rent a giant billboard near their headquarters
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Old 09-20-2016, 06:54 AM   #19
Poppaea
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Quote:
Originally Posted by JSWolf View Post
What's the best way to contact Kobo to let them know of bugs and/or features we want?
If I wanted it REALLY done, I'd try Twitter, facebook or someother social media, where a lot of other people can see it and leave a comment. Seems to be the new email somehow.
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