Existing Kobo books all missing

ACSH · 12-21-2013, 10:40 AM

With an original Kobo Wifi I have 213 books on the Kobo. Suddenly, there are NO books showing, neither by title, last read, nor author, nor all books, my books, nor pre-loaded. When I use my computer to look at the memory or my Kobo ereader, they are there. All these books are still visible on my computer, but not visible or accessible on my Kobo. I have linked my Kobo with my computer, and still nothing. What can I do ??

davidfor · 12-21-2013, 08:55 PM

That sounds like the database on the device has become corrupted. It needs to be rebuilt somehow. Unfortunately, I don't know the way to do this for the WiFi.

Ken Maltby · 12-22-2013, 12:05 AM

Doesn't the Kobo Wifi have a setting to log out of the Kobo account?

Luck;
Ken

DNSB · 12-22-2013, 04:04 AM

Quote:

Originally Posted by ACSH

With an original Kobo Wifi I have 213 books on the Kobo. Suddenly, there are NO books showing, neither by title, last read, nor author, nor all books, my books, nor pre-loaded. When I use my computer to look at the memory or my Kobo ereader, they are there. All these books are still visible on my computer, but not visible or accessible on my Kobo. I have linked my Kobo with my computer, and still nothing. What can I do ??

I'd agree that it sounds as if your database has been corrupted. I'd suggest backing up any books not purchased from the Kobo store to your computer (the Kobo bookstore .kepub.epub books should be copied back after the reset) and making a backup copy of the .adobe-digital-editions folder which can be copied back afterwards to save you having to reregister your device with ADE. After the backups are complete, do a factory reset (settings -> advanced -> reset device now).

After this you will have to go through the setup procedure, copy the files/folders back and -- hopefully -- be back to being a happy reader.

Good luck!

David

ACSH · 12-27-2013, 10:19 AM

Have done a basic reset, and nothing changed. Then working on-line with Kobo service rep, did a factory reset, clearing everything. However, the computer Kobo desktop would not recognize the ereader, although the computer did show it as an external hard drive.

lunchreader · 06-18-2015, 10:03 PM

did you ever solve this issue?
i am having the same problem today.

cramoisi · 06-23-2015, 04:13 AM

If the kobo Desktop fails, what about trying with Calibre ? Is the device recognized with Calibre?

If it is, add your epubs into calibre and send them to the device, eject, and wait for them showing up.

Waiting for your feedback.

davidfor · 06-23-2015, 06:37 AM

@lunchreader: That sounds like a common problem with the WiFi and the latest firmware update. You will need to write a new image to the internal SD card. See https://www.mobileread.com/forums/sho...d.php?t=230628.

lunchreader · 06-30-2015, 09:53 PM

Quote:

Originally Posted by cramoisi

If the kobo Desktop fails, what about trying with Calibre ? Is the device recognized with Calibre?

If it is, add your epubs into calibre and send them to the device, eject, and wait for them showing up.

Waiting for your feedback.

I tried Calibra, sees the reader, but the books will not transfer onto the reader.

lunchreader · 06-30-2015, 10:00 PM

Quote:

Originally Posted by davidfor

@lunchreader: That sounds like a common problem with the WiFi and the latest firmware update. You will need to write a new image to the internal SD card. See https://www.mobileread.com/forums/sho...d.php?t=230628.

Thanks davidfor, do you know where I can download the image for the internal SD card?

davidfor · 06-30-2015, 10:24 PM

lunchreader: I pointed you to that thread not just because it was the same problem, but you can also make a request for a link to the appropriate image for your device.

12-21-2013, 10:40 AM	#1
ACSH Junior Member Posts: 2 Karma: 12028 Join Date: Dec 2013 Device: Kobo wifi	Existing Kobo books all missing With an original Kobo Wifi I have 213 books on the Kobo. Suddenly, there are NO books showing, neither by title, last read, nor author, nor all books, my books, nor pre-loaded. When I use my computer to look at the memory or my Kobo ereader, they are there. All these books are still visible on my computer, but not visible or accessible on my Kobo. I have linked my Kobo with my computer, and still nothing. What can I do ??

12-27-2013, 10:19 AM	#5
ACSH Junior Member Posts: 2 Karma: 12028 Join Date: Dec 2013 Device: Kobo wifi	Still a problem Have done a basic reset, and nothing changed. Then working on-line with Kobo service rep, did a factory reset, clearing everything. However, the computer Kobo desktop would not recognize the ereader, although the computer did show it as an external hard drive.

06-23-2015, 04:13 AM	#7
cramoisi Librarian Posts: 346 Karma: 72225 Join Date: Apr 2015 Location: Liège - Belgium Device: kobo gloHD - KA1	If the kobo Desktop fails, what about trying with Calibre ? Is the device recognized with Calibre? If it is, add your epubs into calibre and send them to the device, eject, and wait for them showing up. Waiting for your feedback. Last edited by cramoisi; 06-23-2015 at 04:18 AM.

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12-21-2013, 08:55 PM	#2
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	That sounds like the database on the device has become corrupted. It needs to be rebuilt somehow. Unfortunately, I don't know the way to do this for the WiFi.

12-22-2013, 12:05 AM	#3
Ken Maltby Wizard Posts: 4,465 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	Doesn't the Kobo Wifi have a setting to log out of the Kobo account? Luck; Ken

06-18-2015, 10:03 PM	#6
lunchreader Junior Member Posts: 3 Karma: 10 Join Date: Jun 2015 Device: Kobo wifi	did you ever solve this issue? i am having the same problem today.

06-23-2015, 06:37 AM	#8
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	@lunchreader: That sounds like a common problem with the WiFi and the latest firmware update. You will need to write a new image to the internal SD card. See https://www.mobileread.com/forums/sho...d.php?t=230628.

06-30-2015, 10:24 PM	#11
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	lunchreader: I pointed you to that thread not just because it was the same problem, but you can also make a request for a link to the appropriate image for your device.

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