Kobo Sage DB backup not happening?

[Uncle Robin]

After the informative replies to my earlier question about backups, I configured my Kobo Utilities to backup my Sage daily. The specified folder remained empty. So I changed the setup to "on each connection" and the same result. What am I doing wrong THIS time?

[theducks]

Where is F: ??
Backups should NOT be on the device (look at my config posted earlier. You must create those folders also)

[Uncle Robin]

Originally Posted by theducks

Where is F: ??
Backups should NOT be on the device (look at my config posted earlier. You must create those folders also)

F is a portable SSD, not the device. That folder already exists, I just cleared it of kobo related stuff to test the backup

[theducks]

Puzzled then.
I have 4 folders for my 2 devices. 2 are for the backups we are talking about, 2 are for archiving firmware (that is also configurable) updates if using extended

[DNSB]

Can you post an image of the Devices tab of the Kobo Utilities configuration dialog?

[Uncle Robin]

Originally Posted by DNSB

Can you post an image of the Devices tab of the Kobo Utilities configuration dialog?

I will do that as soon as possible. We're having our carpet replaced today so it will be a while before normality returns

[DNSB]

Originally Posted by Uncle Robin

I will do that as soon as possible. We're having our carpet replaced today so it will be a while before normality returns

Did that about a decade back. Should have gone with hardwood but carpet was much cheaper. OTOH, we found out that the lump near one corner of the living room was box of two Chiclets gum that had been between the carpet and the underlay since the last carpet replacement.

[Uncle Robin]

The carpet replacement went well, but misplacing the power cable for the ONT meant no internet for much longer than expected.

Here is the config screenshot requested. I have just tested it again, still no new files at all in the target folder

[JSWolf]

Originally Posted by Uncle Robin

The carpet replacement went well, but misplacing the power cable for the ONT meant no internet for much longer than expected.

Here is the config screenshot requested. I have just tested it again, still no new files at all in the target folder

One thing I do differently is I have the database backed up daily, The reason being is that when you reconnect to update the metadata, the database gets backed up again.

[Uncle Robin]

On the off-chance that there was something about that particular SSD that was preventing the creation and saving of the Backup, I created a new directory on another external SSD tried again, then created one in my My Documents (internal SSD) and tried a third time. Results as shown.

[DNSB]

I would suggest removing the Kobo Sage and Kobo Libra H2O items in the device list and the configure options for each device checkmark. At times, that list has lost it's connection to the devices after a firmware update, factory reset, whatever.

For me since the backup includes the device information and I use the same configuration for all them, I don't bother with the device list. However if you want to use it, if after removing the device list and the check mark for configure options for each device, try adding your Sage and Libra H2O back in and see if the database backup functions then.

What I meant by device information in the backup is the filename identifies the device and backup date:
KoboReader-KoboSage-N7abcdefghijk-20240105-123537.zip
KoboReader-KoboForma-N7abcdefghijk-20240103-212754.zip
KoboReader-KoboClaraHD-N2abcdefghijk-20240105-115905.zip

[Uncle Robin]

Originally Posted by DNSB

I

What I meant by device information in the backup is the filename identifies the device and backup date:

As I mentioned before, there was no such file created. The only backup was the sqliite file I created. So there was no file to have any identifying information in its name.

HOWEVER, your suggestion to disable the "configure for each device" turned out to be the fix.

When I unchecked configure for each device, and connected my Sage, THEN this turned up in the designated folder
KoboReader-KoboSage-N77etc.zip

So, THANK YOU. I don't understand WHY the "configure for each device" setting actually prevents any backup at all from being created, but the why doesn't matter now that I have backup working

[DNSB]

Originally Posted by DNSB

I would suggest removing the Kobo Sage and Kobo Libra H2O items in the device list and the configure options for each device checkmark. At times, that list has lost it's connection to the devices after a firmware update, factory reset, whatever.

Originally Posted by Uncle Robin

HOWEVER, your suggestion to disable the "configure for each device" turned out to be the fix.

So, THANK YOU. I don't understand WHY the "configure for each device" setting actually prevents any backup at all from being created, but the why doesn't matter now that I have backup working

Please see the first paragraph quoted and emphasized above of my response to you.

[Uncle Robin]

Originally Posted by DNSB

Please see the first paragraph quoted and emphasized above of my response to you.

Thank you for that, much appreciated.