12-14-2012, 09:41 AM | #136 | |
Cynical Old Curmudgeon
Posts: 1,085
Karma: 8495696
Join Date: Jul 2011
Location: Halifax, Canada
Device: Kobo Mini, Kobo Arc, HTC Desire C
|
Quote:
Seems more and more we get a dev's (or, more likely, a stubborn higher up with power) pet project that they build (or order built) based on their own sense of what design should be - which generally clashes with what the real users need and want. |
|
12-14-2012, 09:53 AM | #137 | |
Maria Schneider
Posts: 3,746
Karma: 26439330
Join Date: Aug 2009
Location: Near Austin, Texas
Device: 3g Kindle Keyboard
|
Quote:
|
|
12-14-2012, 10:04 AM | #138 |
Cynical Old Curmudgeon
Posts: 1,085
Karma: 8495696
Join Date: Jul 2011
Location: Halifax, Canada
Device: Kobo Mini, Kobo Arc, HTC Desire C
|
That (note the tag under my name :P) and observant. Just go look at how much "No, you're wrong! You're the exception! Everyone else likes it this way!" you get from devs/community reps and attacks from zealots ("Stop living in the past! You're just afraid of change! If you don't like it, shut up and go back to your <Insert Rival Product Here> because you obviously never actually liked <Insert Changed Product Here> that you say you've been using for the last decade or more!") on issues like this, some of which you even see here. :/
|
12-14-2012, 10:22 AM | #139 | |
Maria Schneider
Posts: 3,746
Karma: 26439330
Join Date: Aug 2009
Location: Near Austin, Texas
Device: 3g Kindle Keyboard
|
Quote:
|
|
12-14-2012, 10:23 AM | #140 |
Wizard
Posts: 1,717
Karma: 3790058
Join Date: Oct 2010
Location: NYC
Device: Kindle Paperwhite, Sony 650
|
You guys are making me laugh. You can say that you don't like an app/OS/website, etc., that it doesn't meet your needs, that the company got it wrong, but that doesn't mean they didn't do usability studies. Windows 8, for example, had 1.2 billion hours of user testing before it was released.
http://news.cnet.com/8301-10805_3-57...is-good-to-go/ eP |
12-14-2012, 10:29 AM | #141 |
Wizard
Posts: 1,717
Karma: 3790058
Join Date: Oct 2010
Location: NYC
Device: Kindle Paperwhite, Sony 650
|
And here is a REALLY cheap way to go about user testing:
http://www.usertesting.com/ All you armchair usability experts, go ahead and sign up as tester, you will actually get paid for your opinions. And if you can train a webcam on your tablet or mobile device, all the better. They need more mobile testers. eP |
12-14-2012, 11:17 AM | #142 |
Wizard
Posts: 1,601
Karma: 9211856
Join Date: Jan 2010
Device: kindle Oasis 2018, kindle 4 NT, kindle PW2, iPhone, iPad mini
|
I liked the time I hit the wrong button (release to workflow rather than run job) and the system crashed so bad I had to reboot. Development response "you're not supposed to release from production queue, just run job." I put a ticket in for them to fail the release *gracefully* with a meaningful error message. Like they're going to be able to ensure the end users never make a very-easy-to-make mistake! And I wasn't even a usability tester, I was just the data person helping out who had no instructions on how to run the job.
Last edited by Joykins; 12-14-2012 at 11:21 AM. |
12-14-2012, 11:22 AM | #143 |
Banned
Posts: 1,431
Karma: 5222495
Join Date: Jun 2011
Device: Nook Color, Entourage Pocket Edge, iPod Touch 5th Gen
|
Maybe we're all being a mite too picky. I do have days when I think that, but then I visit the newly designed BPL (the only one of my libraries that have switched ... so far) and after about 5 minutes I have this strange urge to tear my hair out. #FirstWorldProblems
|
12-14-2012, 11:37 AM | #144 | |
Maria Schneider
Posts: 3,746
Karma: 26439330
Join Date: Aug 2009
Location: Near Austin, Texas
Device: 3g Kindle Keyboard
|
Quote:
elemenop, it's way more fun to just complain than test!!! Don't go shooting down our fun! |
|
12-14-2012, 12:15 PM | #145 |
Junior Member
Posts: 4
Karma: 72826
Join Date: Dec 2012
Location: Cleveland
Device: Kindle
|
Okay, we're making some headway here! Thanks again for all your feedback. I've done my best to compile your various development requests, bug reports, and questions. I've added some comments below, and I'll try to keep you posted on any movement on these fronts.
1. Request: Return to old Cart system. JD Gumby, Blossom, DianNC 2. Request: Bring back list view, both when browsing and in the Wish List. 4691mls 3. Request: Include more info on initial displays, perhaps through hover pop-up. 4691mls, Blossom 4. Request: On Book Detail page, prioritize publisher, pub date, etc. above excerpt, below description. Blossom 5. Request: Provide option to switch to classic view. xendula, others 6. Request: Larger touch points for touch navigation. xendula 7. Request: Reduce size of cover images on Bookshelf. xendula, Blossom, DianNC All duly noted. I'll pass these requests on to our dev team and keep you posted. 8. Request: Enable early return for WMA. xendula DRM restrictions prevent early return of WMA files. Sorry! 9. Request: Allow users to check out formats deemed "incompatible with your device." (i.e., borrow Kindle format from iOs device) xendula There is a workaround for this issue: You will need to navigate to your digital library site from outside of the OverDrive Media Console app. Once at the library site, please verify that the address listed in the address bar has 10/50 in the URL. If it doesn't, please replace the current numbers with 10/50. See the example URL below: http://digitalbooks.org/954150F4-89D...en/Default.htm http://digitalbooks.org/954150F4-89D...en/Default.htm From there, you should see the option to check out all available formats, including Kindle. 10. Bug: Sort by date added to site not working in Ocean State eZone site. xendula 11. Bug: Clicking on "iPod Compatible Audiobooks" brings up eBooks, not audiobooks. DianNC 12. Bug: Book covers appearing across entire screen at Brooklyn PL. DianNC Thanks for the heads up on these, I'll pass 'em on. 13. Question: What type of checkout records do you keep (for recommendation records, etc)? JD Gumby OverDrive does not keep user-identifiable information. All we receive from your library is your library card number, and we don't share individual checkout records with libraries. I'll ask the dev team for details on how the recommendation algorithm works. 14. Question: Why are many recent eBooks not available in Kindle format? xendula Can you provide a specific example? Could be a variety of reasons. 15. Question: Does the library incur a small charge for every borrowed book? Fizzy Water We don't charge libraries a per-use fee. In most cases, once a library adds an OverDrive title to their collection, they can lend out that copy in perpetuity without incurring additional fees. Thanks again, guys. I'll check back in with you ASAP. |
12-14-2012, 12:18 PM | #146 | |
Cynical Old Curmudgeon
Posts: 1,085
Karma: 8495696
Join Date: Jul 2011
Location: Halifax, Canada
Device: Kobo Mini, Kobo Arc, HTC Desire C
|
Quote:
|
|
12-14-2012, 12:31 PM | #147 |
Wizard
Posts: 2,776
Karma: 30081762
Join Date: Jan 2012
Location: US
Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1
|
Thanks, Mike, you have picked up on my main complaints.
|
12-14-2012, 12:42 PM | #148 | |||
Cynical Old Curmudgeon
Posts: 1,085
Karma: 8495696
Join Date: Jul 2011
Location: Halifax, Canada
Device: Kobo Mini, Kobo Arc, HTC Desire C
|
Quote:
Quote:
Quote:
Last edited by JD Gumby; 12-14-2012 at 12:45 PM. |
|||
12-14-2012, 01:09 PM | #149 |
Banned
Posts: 1,431
Karma: 5222495
Join Date: Jun 2011
Device: Nook Color, Entourage Pocket Edge, iPod Touch 5th Gen
|
Good job, Mike!
|
12-14-2012, 01:18 PM | #150 |
Treasure Seeker
Posts: 18,708
Karma: 26026435
Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
calibre server web interface redesign | llucasdelima | Related Tools | 2 | 11-03-2011 01:23 PM |
Amazon's website redesign is tablet friendly | L.J. Sellers | News | 67 | 09-26-2011 11:55 AM |
Calibre redesign | mobydeek | Calibre | 4 | 09-14-2011 10:11 AM |
Gawker blogs redesign causes problems | calinewb | Recipes | 8 | 02-25-2011 03:10 PM |
Chapter import in the multi-flow redesign | ghostyjack | Sigil | 1 | 10-23-2009 10:30 AM |