10-07-2021, 02:35 PM | #1 | |
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newly appeared overdrive connection error
As of the last days, it seems that I'm no more able to connect to overdrive with my PB631. I've tried returning a book which I lent some ten days ago, and as well to open the .acsm files of two other titles which I borrowed from two different overdrive-powered libraries. In all cases all I get is a PB popup X dialog spelling:
Quote:
In true honesty so far I only tried connecting from my home access point, but I wouldn't think that has a part in the problem. Last edited by EastEriq; 10-11-2021 at 05:14 AM. |
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10-07-2021, 04:07 PM | #2 |
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addendum: tried deleting and readding the Adobe DRM profile on the reader, at no avail.
However, perhaps Lets Encrypt is the reason? |
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10-07-2021, 04:21 PM | #3 |
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10-11-2021, 03:29 AM | #4 | |
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A fast reply this time:
Quote:
Out of curiosity, noone affected but me? I was a little surprised to find no similar complaints here across MR, other device brands as well. |
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10-11-2021, 04:57 AM | #5 |
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Hi,
I can confirm I'm getting the same error on a Pocketbook Touch HD 3 I spotted your post last night when I was googling to find out about the problem - I don't borrow library books all the time, so had only just discovered it! Maybe the bulk of Pocketbook users don't need to use Overdrive for their country's library system? (I'm in the UK and do.) Thanks so much for reporting the issue! Fingers crossed Pocketbook bring out a fix |
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10-11-2021, 05:00 AM | #6 | |
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Quote:
EDIT: The update didn't help with the Overdrive error, but that's to be expected since the error is recent and the update was a month or two back. It looks like Send-to-PocketBook has quit working for Overdrive (at least). It just sits there at 0%. ... Ended up getting the same error as when dowloading it with the browser. Hope they get this fixed soon. This is main reason I chose a PocketBook reader Last edited by rcentros; 10-11-2021 at 06:01 AM. |
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10-11-2021, 05:12 AM | #7 |
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IIUC, things boil down to older devices/firmware releases using openssl-1.0.x instead of openssl-1.1, whereas the former hiccups on the new authentication chain of Let's Encrypt, because of whatever quirk. I would therefore not be surprised if all devices constrained to firmwares 5.x (like my Touch HD) suffered from it, whereas 6.x moved on to the newer openssl.
May I suggest that others nudge the pocketbook support too, to gain momentum? |
10-11-2021, 05:39 AM | #8 |
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10-11-2021, 06:04 AM | #9 | |
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Quote:
Sent. Last edited by rcentros; 10-11-2021 at 06:13 AM. |
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10-11-2021, 06:06 AM | #10 | |
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Quote:
EDIT 2: I was just able to download (Send to Pocketbook) a book via "Send to PocketBook" from ebooks.com, so ignore what I wrote about this being an Adobe issue. Last edited by rcentros; 10-11-2021 at 06:42 AM. |
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10-11-2021, 06:34 PM | #11 | |
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Received basically the same email as EastEriq...
Quote:
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10-13-2021, 04:12 AM | #12 | |
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Hello people.
I found some information on the error in this forum and after I contacted the support I got some more information and wanted to share it here. This is the answer I got from support after asking what the "or" means. Quote:
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10-13-2021, 02:52 PM | #13 |
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I like my PocketBooks (I also have an older one) quite a bit. But one of the main reasons I bought them was because I use Linux and I wanted to use them to directly download eBooks I bought (from Kobo or eBooks.com or wherever) or borrow them from the library via Overdrive. So, hopefully, they get this fixed fairly quickly, it's a big part of why I bought a PocketBook. (Not the only reason I like PocketBooks, I also like the way the they render fonts, allow you to use the whole screen and that they have good quality screens and page turn buttons.)
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10-14-2021, 01:14 AM | #14 |
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I wonder if they release a firmware update for older devices, like the PB631 ones (Touch HD, Touch HD2). They are stuck at firmware 5.x, they never received the current 6.x firmware.
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10-14-2021, 02:09 AM | #15 |
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