Right button (next page) not always responding - Page 2

artificial · 06-17-2010, 11:33 PM

Quote:

Originally Posted by corona

You know this is probably evidence I should get a life, but sometimes -- sometimes -- I think both the red and the blue light flash when I turn the page.

I get the double light when I turn the Kobo on, but I haven't yet noticed it during a page turn.

malcs · 06-18-2010, 12:10 AM

Yes I have experienced this too. It can take as many as 3 pushes, the final being very hard, to get the page to turn. At other times its a breeze and takes the lightest of touches. grrr Not half as frustrating though, as not being able to manage my books the way I want to...

J. Strnad · 06-18-2010, 10:12 PM

I had this problem and called customer service. They walked me through a reset and that seems to have solved the problem. But I think this is a problem Kobo definitely needs to address. That right-click button is the one you use most, so it needs to be robust.

artificial · 06-19-2010, 03:18 AM

Quote:

Originally Posted by J. Strnad

I had this problem and called customer service. They walked me through a reset and that seems to have solved the problem.

Very interesting! That's good information to have.

J. Strnad · 06-20-2010, 01:07 PM

Update: the problem is back. The fact that the reset seemed to temporarily solve it makes me think that I should wait for the firmware upgrade before stressing over it any longer.

wrenn1 · 06-20-2010, 01:48 PM

I wonder if the black kobo is a better version? (made later???) This has never happened to me.

billingd · 06-20-2010, 05:26 PM

Quote:

Originally Posted by wrenn1

I wonder if the black kobo is a better version? (made later???) This has never happened to me.

My black kobo has the same problem.

artificial · 06-20-2010, 10:44 PM

Quote:

Originally Posted by billingd

My black kobo has the same problem.

Ditto.

csheehan · 06-26-2010, 04:23 PM

This is my first post. I had this problem and the upshot of emailing Kobo support was an offer of a replacement. I was never observant enough to associate the double click with a Kobo setting, but I did notice that it happened alot going to a new chapter and less with a just charged battery. There were times when it seemed that every second page required a double click, other times very few were required. My new Kobo has required a few double clicks but, since I now think it is a firmware issue, I will wait and hope for an upgrade.

RonH · 06-26-2010, 05:08 PM

I wonder if the delay could sometimes be caused by the operating system (Linux, I believe) being occupied dragging a new chunk of text into a buffer prior to displaying it.

Duiker · 07-09-2010, 01:25 PM

I've had my kobo since its release. Haven't had any problems with the page turn button until yesterday. All of the sudden out of nowhere (I haven't updated the firware and have no plans to) it now takes 2 clicks for a page turn almost every other page. I'm not sure what to do. Have any of you updated the firmware and has that fixed the problem?

fred_yu_job · 07-09-2010, 02:59 PM

Does this issue related to the book being watched??
I mean, maybe the CSS matters?

Pookeysgirl · 07-09-2010, 04:00 PM

Quote:

Originally Posted by Duiker

I've had my kobo since its release. Haven't had any problems with the page turn button until yesterday. All of the sudden out of nowhere (I haven't updated the firware and have no plans to) it now takes 2 clicks for a page turn almost every other page. I'm not sure what to do. Have any of you updated the firmware and has that fixed the problem?

Actually I had the opposite happen to me. The button was fine before the upgrade and now sometimes (not always) I have to hit it a couple times before it works.

J. Strnad · 07-16-2010, 11:03 AM

I had the problem before the firmware upgrade, but haven't had it since.

It could be that I'm reading a different book, I don't know.

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06-18-2010, 12:10 AM	#17
malcs Junior Member Posts: 3 Karma: 10 Join Date: Feb 2010 Location: New Zealand Device: Kobo	Yes I have experienced this too. It can take as many as 3 pushes, the final being very hard, to get the page to turn. At other times its a breeze and takes the lightest of touches. grrr Not half as frustrating though, as not being able to manage my books the way I want to...

06-18-2010, 10:12 PM	#18
J. Strnad Guru Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite	I had this problem and called customer service. They walked me through a reset and that seems to have solved the problem. But I think this is a problem Kobo definitely needs to address. That right-click button is the one you use most, so it needs to be robust.

06-20-2010, 01:07 PM	#20
J. Strnad Guru Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite	Update: the problem is back. The fact that the reset seemed to temporarily solve it makes me think that I should wait for the firmware upgrade before stressing over it any longer.

06-20-2010, 01:48 PM	#21
wrenn1 Addict Posts: 259 Karma: 48576 Join Date: Jun 2010 Device: Kobo	I wonder if the black kobo is a better version? (made later???) This has never happened to me.

06-26-2010, 04:23 PM	#24
csheehan Junior Member Posts: 1 Karma: 10 Join Date: Jun 2010 Device: kobo	This is my first post. I had this problem and the upshot of emailing Kobo support was an offer of a replacement. I was never observant enough to associate the double click with a Kobo setting, but I did notice that it happened alot going to a new chapter and less with a just charged battery. There were times when it seemed that every second page required a double click, other times very few were required. My new Kobo has required a few double clicks but, since I now think it is a firmware issue, I will wait and hope for an upgrade.

06-26-2010, 05:08 PM	#25
RonH Member Posts: 17 Karma: 10 Join Date: Jun 2010 Location: Hamilton, ON Device: kobo	I wonder if the delay could sometimes be caused by the operating system (Linux, I believe) being occupied dragging a new chunk of text into a buffer prior to displaying it.

07-09-2010, 01:25 PM	#26
Duiker Addict Posts: 258 Karma: 30680 Join Date: Dec 2009 Location: Toronto, Canada Device: Kindle Paperwhite	I've had my kobo since its release. Haven't had any problems with the page turn button until yesterday. All of the sudden out of nowhere (I haven't updated the firware and have no plans to) it now takes 2 clicks for a page turn almost every other page. I'm not sure what to do. Have any of you updated the firmware and has that fixed the problem?

07-09-2010, 02:59 PM	#27
fred_yu_job Connoisseur Posts: 99 Karma: 94636 Join Date: Jun 2010 Device: kobo	Does this issue related to the book being watched?? I mean, maybe the CSS matters?

07-16-2010, 11:03 AM	#29
J. Strnad Guru Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite	I had the problem before the firmware upgrade, but haven't had it since. It could be that I'm reading a different book, I don't know.