Scratched paperwhite screen

Waylander · 02-22-2014, 03:38 AM

Basically is there any way to make the scratch go away or should I get a new one?

Anagnostis · 02-22-2014, 01:52 PM

maybe you vould try this
http://www.wikihow.com/Remove-Scratc...c-Lens-Glasses

I think you 've got nothing to loose

Katsunami · 02-22-2014, 01:55 PM

I think you're SOL...

Quote:

Originally Posted by Anagnostis

maybe you vould try this
http://www.wikihow.com/Remove-Scratc...c-Lens-Glasses

I think you 've got nothing to loose

That does not work. Most stuff like that takes scratches out by polishing the surface a fraction of a millimeter, to just below the scratch. If you do that to a Kindle, you'll destroy the screen. If you don't need that stuff for anything else, you'll just have wasted more money.

Waylander · 02-23-2014, 07:06 AM

What about the pencil eraser technique?

Katsunami · 02-23-2014, 08:19 AM

Sorry, I don't know about that one.

Most scratch removing techniques polish the scratch out of the surface, but that is the one thing you can't do on a screen. All coating and top layers will be destroyed.

I think that replacing the screen would be the cheapest option that can actually work, short of buying a new device. You could contact Amazon: sometimes they give discounts or a gift card even if the damage is your own doing.

Penforhire · 02-23-2014, 12:57 PM

I do not know the exact construction but are you SURE the top layer of our PW screens is functional? Seems more likely to me the light guide is a lower layer and there should be at least a thin protection-only layer at the top, just as a general touch-device design rule.

soulfuldog · 02-23-2014, 05:00 PM

Image showing the screen layers of the paperwhite:

Katsunami · 02-23-2014, 05:24 PM

So, the light guide is actually the top layer. Maybe it has some protective coating, but I'm quite sure that you'll damage both if you polish the surface.

I'm of the opinion that any screen that's scratched is basically gone if it doesn't have a glass plate as a protective cover.

02-22-2014, 03:38 AM	#1
Waylander Fanatic Posts: 594 Karma: 2905052 Join Date: Oct 2013 Device: Kindle Paperwhite 5 SE, Onyx Boox Poke 3	Scratched paperwhite screen Basically is there any way to make the scratch go away or should I get a new one?

02-23-2014, 05:00 PM	#7
soulfuldog I ♥ Calibre Posts: 2,073 Karma: 5678911 Join Date: Aug 2011 Location: UK Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2	Image showing the screen layers of the paperwhite: Attached Thumbnails

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02-22-2014, 01:52 PM	#2
Anagnostis Member Posts: 19 Karma: 2748 Join Date: Mar 2011 Location: Greece Device: Kindle PW/PW2 - Kobo Aura HD -iPad 3	maybe you vould try this http://www.wikihow.com/Remove-Scratc...c-Lens-Glasses I think you 've got nothing to loose

02-23-2014, 07:06 AM	#4
Waylander Fanatic Posts: 594 Karma: 2905052 Join Date: Oct 2013 Device: Kindle Paperwhite 5 SE, Onyx Boox Poke 3	What about the pencil eraser technique?

02-23-2014, 08:19 AM	#5
Katsunami Grand Sorcerer Posts: 6,111 Karma: 34000001 Join Date: Mar 2008 Device: KPW1, KA1	Sorry, I don't know about that one. Most scratch removing techniques polish the scratch out of the surface, but that is the one thing you can't do on a screen. All coating and top layers will be destroyed. I think that replacing the screen would be the cheapest option that can actually work, short of buying a new device. You could contact Amazon: sometimes they give discounts or a gift card even if the damage is your own doing.

02-23-2014, 12:57 PM	#6
Penforhire Wizard Posts: 2,230 Karma: 7145404 Join Date: Nov 2007 Location: Southern California Device: Kindle Voyage & iPhone 7+	I do not know the exact construction but are you SURE the top layer of our PW screens is functional? Seems more likely to me the light guide is a lower layer and there should be at least a thin protection-only layer at the top, just as a general touch-device design rule.

02-23-2014, 05:24 PM	#8
Katsunami Grand Sorcerer Posts: 6,111 Karma: 34000001 Join Date: Mar 2008 Device: KPW1, KA1	So, the light guide is actually the top layer. Maybe it has some protective coating, but I'm quite sure that you'll damage both if you polish the surface. I'm of the opinion that any screen that's scratched is basically gone if it doesn't have a glass plate as a protective cover.