Kindle Died

Pomtroll · 12-06-2010, 11:33 PM

I got my Kindle working after 5 times of trying to reset it.

My 2 month old Kindle3 died. I can get my collections menu up & the last page of the book I finished reading yesterday, but nothing else. I can't read any books nor can I connect to the wifi. It isn't because my wifi connection is down either because I can connect with my Nook. I tried holding the slide for 30 seconds but nothing changes.

Oh one other thing. I was shopping at the Kindle Store when it all stopped working..

I do have a Best Buy extended warranty so hopefully they can fix it if no one here has an idea what is wrong

daffy4u · 12-06-2010, 11:41 PM

It's not dead if you can see anything on the screen. You probably need a Reset to Factory Defaults. Follow NiLuJe's instructions below but copy the contents of your Kindle's "documents" folder to your computer if you can, because this reset will wipe out all of your content. You can copy it back onto the Kindle after the reset.

Quote:

Originally Posted by NiLuJe

<snip>.

If you can't do the reset to factory defaults the way daffy4u described, do a hard restart (~15s slide with the Kindle unplugged), and hold the [HOME] button while it boots 'till a screen asking you to type RESET appears. Do this. It'll wipe your Kindle (and disable any non-permanent hacks [ie. fonts/ss]).<snip>

<snip>

whitearrow · 12-06-2010, 11:43 PM

Before you reset to the factory defaults, try a plain old restart. Try plugging it in, then hold the slider to the right until it restarts.

Pomtroll · 12-07-2010, 12:01 AM

After my 5th attempt I got it working. I held the slider for a whole minute instead of 30 seconds. It flashed twice & then all of a sudden started. The only thing I can figure is that a book got stuck while downloading & the restart got it moving.

I had tried various things including plugging it into the wall & trying to reset. But the reset wasn't working until I held it for a whole minute????

Thank you for replying

....the sense of panic at the thought of not having my Kindle. Silly since i have a Nook also but I have some good books on my Kindle & have already started quite a collection.

Donnageddon · 12-07-2010, 12:42 AM

Whew! I am glad it worked out!

I was gonna recommend placing the clamps from a car battery jumper cables to opposite ends of the Kindle and starting the car engine.

Fortunately cooler heads prevailed, and a simple soft reboot did the trick.

kindlekitten · 12-07-2010, 01:13 AM

no subtlety for you 'eh?

Donnageddon · 12-07-2010, 01:34 AM

Quote:

Originally Posted by kindlekitten

no subtlety for you 'eh?

It is the reason why I, and my jumper cables, are no longer allowed in the ER.

copyrite · 12-07-2010, 06:55 AM

I hope they took your car keys away!

kindlekitten · 12-07-2010, 07:43 AM

Quote:

Originally Posted by Donnageddon

It is the reason why I, and my jumper cables, are no longer allowed in the ER.

nothing a little overkill can't cure 'eh?

TallMomof2 · 12-07-2010, 10:11 AM

As an engineer my motto is: If it doesn't work, get a bigger hammer or jumper cables.

Doug Huffman · 12-07-2010, 01:27 PM

As a retired engineer my motto is; Don't fix it if it ain't broke. Engineers looking for things to fix are just looking for work.

12-06-2010, 11:33 PM	#1
Pomtroll Guru Posts: 822 Karma: 1341819 Join Date: Jun 2010 Location: Minnesota USA Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1	Kindle Died I got my Kindle working after 5 times of trying to reset it. My 2 month old Kindle3 died. I can get my collections menu up & the last page of the book I finished reading yesterday, but nothing else. I can't read any books nor can I connect to the wifi. It isn't because my wifi connection is down either because I can connect with my Nook. I tried holding the slide for 30 seconds but nothing changes. Oh one other thing. I was shopping at the Kindle Store when it all stopped working.. I do have a Best Buy extended warranty so hopefully they can fix it if no one here has an idea what is wrong Last edited by Pomtroll; 12-06-2010 at 11:43 PM.

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12-06-2010, 11:43 PM	#3
whitearrow Guru Posts: 808 Karma: 2260766 Join Date: Apr 2008 Device: Kindle Oasis 2	Before you reset to the factory defaults, try a plain old restart. Try plugging it in, then hold the slider to the right until it restarts.

12-07-2010, 12:01 AM	#4
Pomtroll Guru Posts: 822 Karma: 1341819 Join Date: Jun 2010 Location: Minnesota USA Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1	After my 5th attempt I got it working. I held the slider for a whole minute instead of 30 seconds. It flashed twice & then all of a sudden started. The only thing I can figure is that a book got stuck while downloading & the restart got it moving. I had tried various things including plugging it into the wall & trying to reset. But the reset wasn't working until I held it for a whole minute???? Thank you for replying ....the sense of panic at the thought of not having my Kindle. Silly since i have a Nook also but I have some good books on my Kindle & have already started quite a collection.

12-07-2010, 12:42 AM	#5
Donnageddon Now you lishen here... Posts: 2,494 Karma: 479498 Join Date: Jul 2007 Location: Seattle-ish Device: Sony PRS-650. Kobo Touch, Kindle Fire	Whew! I am glad it worked out! I was gonna recommend placing the clamps from a car battery jumper cables to opposite ends of the Kindle and starting the car engine. Fortunately cooler heads prevailed, and a simple soft reboot did the trick.

12-07-2010, 01:13 AM	#6
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	no subtlety for you 'eh?

12-07-2010, 06:55 AM	#8
copyrite Wizard Posts: 1,814 Karma: 4985051 Join Date: Sep 2010 Location: Maryland Device: ...lots! ;) mostly reading on a Kindle Voyage	I hope they took your car keys away!

12-07-2010, 10:11 AM	#10
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	As an engineer my motto is: If it doesn't work, get a bigger hammer or jumper cables.

12-07-2010, 01:27 PM	#11
Doug Huffman Banned Posts: 102 Karma: 7860 Join Date: Nov 2010 Location: Washington Island, across Death's Door, Wisconsin, USA Device: KINDLE 3 WiFi	As a retired engineer my motto is; Don't fix it if it ain't broke. Engineers looking for things to fix are just looking for work.

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