Sony Reader 3.1 software - bad again? - Page 7

lordserch · 02-03-2010, 08:41 PM

Dear friends:

I'm having the exact same problem you mention here. I'm using an Acer Aspire One with Windows XP SP3. Everything used to work just fine, but right after I upgraded my Reader Library to the 3.1 version it stopped working, it just would never start or launch even I was able to see Reader Library process on the task manager.

Anyway, here's what I did:

1. Follow the instructions on the next page: http://sonyreader.proboards.com/inde...play&thread=46 all but reinstalling.

2. Before you reinstall the software go to http://www.adobe.com/products/digitaleditions/ and install Adobe Digital Editions, and make sure is working on your computer.

3. Upgrade to the latest version of Adobe Reader, you can get from here:http://get.adobe.com/reader/

4. Restart your computer

5. Reinstall the Reader Library

6. Enjoy!!!

Hope this could help you, at least it worked for me.

pilotbob · 02-03-2010, 08:44 PM

Quote:

Originally Posted by lordserch

Dear friends:

I'm having the exact same problem you mention here. I'm using an Acer Aspire One with Windows XP SP3. Everything used to work just fine, but right after I upgraded my Reader Library to the 3.1 version it stopped working, it just would never start or launch even I was able to see Reader Library process on the task manager.

Anyway, here's what I did:

1. Follow the instructions on the next page: http://sonyreader.proboards.com/inde...play&thread=46 all but reinstalling.

2. Before you reinstall the software go to http://www.adobe.com/products/digitaleditions/ and install Adobe Digital Editions, and make sure is working on your computer.

3. Upgrade to the latest version of Adobe Reader, you can get from here:http://get.adobe.com/reader/

4. Restart your computer

5. Reinstall the Reader Library

6. Enjoy!!!

Hope this could help you, at least it worked for me.

FYI: Adobe Reader has nothing to do with any of this. Probably just doing Step 1 was all you really needed to do.

But, glad to hear you go it working. Thanks for the info.

BOb

stevenrokz · 02-07-2010, 06:43 AM

I have Sony 3.1 on windows XP and its working perfectly. I don't have any issue with it

kennyc · 02-07-2010, 07:21 AM

The thread that won't die!

JSWolf · 02-20-2010, 08:33 AM

Quote:

Originally Posted by kennyc

The thread that won't die!

Sure it will die.. Once Sony comes out with a differently named Reader Library.

Kevin2960 · 02-20-2010, 08:43 AM

Quote:

Originally Posted by JSWolf

Sure it will die.. Once Sony comes out with a differently named Reader Library.

Ha Ha Ha Sony Different Software, Dream on JSWOLF !!!

JSWolf · 02-20-2010, 08:44 AM

Quote:

Originally Posted by Kevin2960

Ha Ha Ha Sony Different Software, Dream on JSWOLF !!!

I'm not saying different software. I'm saying renamed software like when Sony went from eBook Library to Reader Library.

Kevin2960 · 02-20-2010, 09:04 AM

Quote:

Originally Posted by JSWolf

I'm not saying different software. I'm saying renamed software like when Sony went from eBook Library to Reader Library.

SORRY, I know you are, it's just me and my Lowest Form of Wit ( Sarcasm )

Kevin2960 · 02-20-2010, 09:05 AM

Aimed at SONY not You of course !

kfarmer · 03-03-2010, 01:07 AM

Quote:

Originally Posted by kfarmer

Of course, this isn't a bug *fix*, which they're apparently still looking into. If anybody else is still having the same issues I did, you might try that and report back. I'll be emailing them letting them know whether the UNC vs drive mapping problem applies to my case.

Thought I'd let folks know -- Sony support apparently has new bits (ready? nearly ready?) for external testing. I was hoping that they'd have called me this past weekend to give me the link, but I'm assuming something came up.

So: real fix, hopefully soon. Wish it were sooner.

pktraum · 03-20-2010, 03:56 AM

ive been using the sony daily edition for a few weeks now and works great for ebooks and getting the wall street journal delivered to it, but i also like to use it for reading and annotating pdf files, to avoid the step of printing them out to proofread before sending them, and to have them on file for reference.

The major problem with the software is that although you can create collections to organize your files, it is a tedious process, and there should be some way for the sony file system to allow you to browse the files on your sd card, for example, using the the organization that is only possible using a filing system like that in windows and every other operating system, rather than having to sort through every file you've ever worked using nothing more than title and author.

that is the problem with the reader library software...

happy_terd · 03-21-2010, 02:13 AM

Quote:

Originally Posted by stevenrokz

I have Sony 3.1 on windows XP and its working perfectly. I don't have any issue with it

I said the same thing at one point.

Fungelstein · 04-16-2010, 06:55 PM

Quote:

Originally Posted by lordserch

Dear friends:

I'm having the exact same problem you mention here. I'm using an Acer Aspire One with Windows XP SP3. Everything used to work just fine, but right after I upgraded my Reader Library to the 3.1 version it stopped working, it just would never start or launch even I was able to see Reader Library process on the task manager.

Anyway, here's what I did:

1. Follow the instructions on the next page: http://sonyreader.proboards.com/inde...play&thread=46 all but reinstalling.

2. Before you reinstall the software go to http://www.adobe.com/products/digitaleditions/ and install Adobe Digital Editions, and make sure is working on your computer.

3. Upgrade to the latest version of Adobe Reader, you can get from here:http://get.adobe.com/reader/

4. Restart your computer

5. Reinstall the Reader Library

6. Enjoy!!!

Hope this could help you, at least it worked for me.

The Reader Library is finally working for me after following the instructions in the first link. This is a new thing for me, since when I followed those instructions for the past updates, it didn't work. Now I can finally put more books on my Sony PRS-600.

Although, after loading the Reader Library, none of my previously loaded books were in it. Does that mean I'll have to reload the books onto it again or is there a more simplier way to do it?

4getmenot · 04-17-2010, 01:51 PM

I haven't posted here before. Found the site when my reader library wouldn't launch (but still shows up as running in my task manager). I tried all 6 or so solutions tossed around in this thread. Four hours and twenty reboots later, nothing was working and I was ready to pull my hair out.

Today I called Sony Support, expecting a three hour ordeal with different departments/agents playing hot potato with my issue. Surprisingly, the agent took charge of my computer through remote access and the problem was resolved in a matter of fifteen minutes. She uninstalled the software and installed it again and that seemed to solve the problem. As far as I can tell, the only thing she did differently than me was that she used a different installer package than the one I got from the website. Here is the link:
ftp://download.sony.com/US/reader/re...library_31.exe

Hope this helps. If it doesn't, it seems like Sony Support has got a good enough handle on the situation that they can help you out.

kennyc · 04-17-2010, 02:02 PM

Glad they took care of you!

02-03-2010, 08:41 PM	#91
lordserch Junior Member Posts: 1 Karma: 10 Join Date: Feb 2010 Device: Nook	This worked for me!!! Dear friends: I'm having the exact same problem you mention here. I'm using an Acer Aspire One with Windows XP SP3. Everything used to work just fine, but right after I upgraded my Reader Library to the 3.1 version it stopped working, it just would never start or launch even I was able to see Reader Library process on the task manager. Anyway, here's what I did: 1. Follow the instructions on the next page: http://sonyreader.proboards.com/inde...play&thread=46 all but reinstalling. 2. Before you reinstall the software go to http://www.adobe.com/products/digitaleditions/ and install Adobe Digital Editions, and make sure is working on your computer. 3. Upgrade to the latest version of Adobe Reader, you can get from here:http://get.adobe.com/reader/ 4. Restart your computer 5. Reinstall the Reader Library 6. Enjoy!!! Hope this could help you, at least it worked for me.

04-17-2010, 01:51 PM	#104
4getmenot Junior Member Posts: 1 Karma: 10 Join Date: Apr 2010 Device: Sony Reader	Sony Support resolved issued I haven't posted here before. Found the site when my reader library wouldn't launch (but still shows up as running in my task manager). I tried all 6 or so solutions tossed around in this thread. Four hours and twenty reboots later, nothing was working and I was ready to pull my hair out. Today I called Sony Support, expecting a three hour ordeal with different departments/agents playing hot potato with my issue. Surprisingly, the agent took charge of my computer through remote access and the problem was resolved in a matter of fifteen minutes. She uninstalled the software and installed it again and that seemed to solve the problem. As far as I can tell, the only thing she did differently than me was that she used a different installer package than the one I got from the website. Here is the link: ftp://download.sony.com/US/reader/re...library_31.exe Hope this helps. If it doesn't, it seems like Sony Support has got a good enough handle on the situation that they can help you out.

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02-07-2010, 06:43 AM	#93
stevenrokz Junior Member Posts: 3 Karma: 10 Join Date: Feb 2010 Device: none	I have Sony 3.1 on windows XP and its working perfectly. I don't have any issue with it

02-07-2010, 07:21 AM	#94
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	The thread that won't die!

02-20-2010, 09:05 AM	#99
Kevin2960 YODA's Uglier Twin Posts: 974 Karma: 6295251 Join Date: Feb 2010 Location: Leicester, UK Device: PRS-600 and 2 Kindle 3's - and now a K4 + HTC Desire HD	Aimed at SONY not You of course !

03-20-2010, 03:56 AM	#101
pktraum Junior Member Posts: 1 Karma: 10 Join Date: Mar 2010 Device: sony reader daily edition	ive been using the sony daily edition for a few weeks now and works great for ebooks and getting the wall street journal delivered to it, but i also like to use it for reading and annotating pdf files, to avoid the step of printing them out to proofread before sending them, and to have them on file for reference. The major problem with the software is that although you can create collections to organize your files, it is a tedious process, and there should be some way for the sony file system to allow you to browse the files on your sd card, for example, using the the organization that is only possible using a filing system like that in windows and every other operating system, rather than having to sort through every file you've ever worked using nothing more than title and author. that is the problem with the reader library software...

04-17-2010, 02:02 PM	#105
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Glad they took care of you!

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