Touch screen dosn't

mikej1592 · 11-17-2007, 09:33 AM

Real quick, I tried searching but didnt see any similar posts.

My touch screen started loosing accuracy so I launched the touch the center of the target program on it, it got stuck in a loop and never stoped telling me to click the center of the target. So I did what any frustrated person would do and hit the reset button on the back. The palm booted back up and I was never able to click the screen again.

The palm works otherwise I can click the short cut physical buttons on the bottom but no area of the touch screen is touchable anymore.

Is there a software issue here? is there a way to reinstall all palm software?

palm.com sucks the description they give gets cut off right when they tell you "to delete your personal info before sending into repair you have to..." and it stops right there its rediculous how little I have been able to find on fixing pda's maybe I'm searching wrong but there isnt anything on fixing something unless your having hotsync problems.

Please please please tell my someone here knows how to reinstal the software or tell me I have to replace the screen I just got the thing 6 months ago (which is just enough time for the 90 day warranty to expire)

Thanks in advance.

Mike

HarryT · 11-17-2007, 09:42 AM

You probably need to do a "hard" reset; this will restore the default screen calibration.

See:

http://kb.palmone.com/SRVS/CGI-BIN/W...=obj(887)#hard

Nate the great · 11-17-2007, 09:50 AM

HarryT is correct. This should fix it. Backup your information first because this will wipe the RAM.
Look a page 4:
http://www.palm.com/us/support/handb...n/maintain.pdf

mikej1592 · 11-18-2007, 12:20 AM

HarryT Thank you sooooo much for that link, I have been searching for that info for weeks now, you saved my sanity and my pda.

I'm glad I didnt go with my first reaction which was just hit it with a really big hammer.

Thanks "Nate the great" for reminding me to back up my stuff first.

Now I just got to make sure that hot sync dosnt make the computer match the pda hehe.

Thanks again for all your help.

Mike J

HarryT · 11-18-2007, 03:44 AM

Glad it fixed it. Google is your friend - searching for "palm hard reset" found it instantly.

11-17-2007, 09:33 AM	#1
mikej1592 Junior Member Posts: 2 Karma: 10 Join Date: Nov 2007 Device: Palm Tungsten E2	Touch screen dosn't Real quick, I tried searching but didnt see any similar posts. My touch screen started loosing accuracy so I launched the touch the center of the target program on it, it got stuck in a loop and never stoped telling me to click the center of the target. So I did what any frustrated person would do and hit the reset button on the back. The palm booted back up and I was never able to click the screen again. The palm works otherwise I can click the short cut physical buttons on the bottom but no area of the touch screen is touchable anymore. Is there a software issue here? is there a way to reinstall all palm software? palm.com sucks the description they give gets cut off right when they tell you "to delete your personal info before sending into repair you have to..." and it stops right there its rediculous how little I have been able to find on fixing pda's maybe I'm searching wrong but there isnt anything on fixing something unless your having hotsync problems. Please please please tell my someone here knows how to reinstal the software or tell me I have to replace the screen I just got the thing 6 months ago (which is just enough time for the 90 day warranty to expire) Thanks in advance. Mike

11-18-2007, 12:20 AM	#4
mikej1592 Junior Member Posts: 2 Karma: 10 Join Date: Nov 2007 Device: Palm Tungsten E2	Thanks sooooo much HarryT Thank you sooooo much for that link, I have been searching for that info for weeks now, you saved my sanity and my pda. I'm glad I didnt go with my first reaction which was just hit it with a really big hammer. Thanks "Nate the great" for reminding me to back up my stuff first. Now I just got to make sure that hot sync dosnt make the computer match the pda hehe. Thanks again for all your help. Mike J

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11-17-2007, 09:42 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You probably need to do a "hard" reset; this will restore the default screen calibration. See: http://kb.palmone.com/SRVS/CGI-BIN/W...=obj(887)#hard

11-17-2007, 09:50 AM	#3
Nate the great Sir Penguin of Edinburgh Posts: 12,375 Karma: 23555235 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1	HarryT is correct. This should fix it. Backup your information first because this will wipe the RAM. Look a page 4: http://www.palm.com/us/support/handb...n/maintain.pdf

11-18-2007, 03:44 AM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Glad it fixed it. Google is your friend - searching for "palm hard reset" found it instantly.

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