K3 WiFi couldn't find Wi-Fi networks

AthenaAtDelphi · 10-08-2010, 01:25 AM

I just had to reset my K3 WiFi because when I turned it on (after not using it for approx. 20 hours), it couldn't find any Wi-Fi network. Not even my own network, and I'm sitting practically next to the modem.

It was the first time I had this problem with the K3 WiFi.
After resetting everything seems to be OK again.

Has anyone else had this problem ?

Tiersten · 10-08-2010, 03:22 AM

I've not had this problem but if a reset fixed it then I wouldn't worry about it as it is most likely some sort of software issue and not an actual fault with your Kindle itself. You can try talking to Amazon CS but they'll probably just tell you to ignore it unless it happens again.

Kumabjorn · 10-08-2010, 03:50 AM

Yes, had the same problem. I think it is because of IP address conflict (but when it comes to network setups I'm a Luddite) if you start up something else when your Kindle is closed it receives the Kindle IP and then off course it can't exchange data with the WiFi router after that. I'm sure there are more knowledgeable people here that can explain it. But no, you're not alone.

TallMomof2 · 10-08-2010, 08:39 AM

I had to set up a static IP for my K3 (I do that for all my connected devices) but I've always been able to detect networks. Sometimes, when I wake up my K3 it may take a few minutes to detect my network.

pchrist7 · 10-08-2010, 10:13 AM

Only saw this after the first FW upgrade. With FW 3.0.0.0 (?) K3 reconnected fine with my networks with no SSID broadcast on router. After FW update 1 (sorry can't remember version ) K3 would NOT reconnect unless I enabled SSID broadcast on router.
Don't know if this helps.
But otherwise no problems like this here.

cvkemp · 10-08-2010, 10:18 AM

I have tried to connect to my network with the ssid not broadcast and it will not find even after making a connection and setting the partnership. I am no using 3.0.2 and I still can not hide my ssid.

pchrist7 · 10-08-2010, 11:12 AM

Quote:

Originally Posted by cvkemp

I have tried to connect to my network with the ssid not broadcast and it will not find even after making a connection and setting the partnership. I am no using 3.0.2 and I still can not hide my ssid.

What is your firmware version ?
3.0.1 ?
(choose home, menu, settings, FW is listed on the bottom line on the right)
I REALLY hope you have the problems I had, just to make sure it's not just ME loosing it, getting too old, etc.
It DID work on the original 3.0.0 firmware for sure. I tested it carefully.
;-D

cvkemp · 10-08-2010, 11:29 AM

Quote:

Originally Posted by pchrist7

What is your firmware version ?
3.0.1 ?
(choose home, menu, settings, FW is listed on the bottom line on the right)
I REALLY hope you have the problems I had, just to make sure it's not just ME loosing it, getting too old, etc.
It DID work on the original 3.0.0 firmware for sure. I tested it carefully.
;-D

I am using the preview 3.0.2

Tiersten · 10-08-2010, 11:29 AM

Quote:

Originally Posted by pchrist7

It DID work on the original 3.0.0 firmware for sure. I tested it carefully.

Amazon updated the WiFi driver in 3.0.1 so it is possible.

pchrist7 · 10-08-2010, 11:43 AM

So unless someone has a better idea, I think you have to make your router broadcast your SSID for automatic reconnect to work. At least that my experience. Don't like it, but haven't found a work-around so far.

cvkemp · 10-08-2010, 11:48 AM

Yes I broadcast my ssid but I do mac address filtering and use wpa 2 personal security.

Tiersten · 10-08-2010, 12:45 PM

Ah. I've only just noticed that the original poster is in Europe. Check what WiFi channel your router is using. The US only allows channels 1 to 11 but other regions like Europe allow 1 to 13. If the Kindle isn't correctly designed by Amazon to set the Europe region if you're in Europe then it won't see your WiFi access point if you're using channel 12 or 13.

Rebooting or altering the settings on the router is making it restart and rechoose a channel if it is in automatic channel mode.

I've noticed several US designed/made devices which just assume that you're in the US and don't allow you to change the channel allocations. In these cases, you should change the channel on your WiFi access point and fix it at 1, 6 or 11 since they're the generally non overlapping channels.

AthenaAtDelphi · 10-08-2010, 10:10 PM

Quote:

Originally Posted by Tiersten

Ah. I've only just noticed that the original poster is in Europe. Check what WiFi channel your router is using.

I just checked the specs of my router (via IE8), and these are the relevant specs :
______________________________
　
Interface Type: 802.11b/g
Actual Speed: 54 Mbps
Band: 2.4G Hz
Channel Selection: Auto
Region: Europe
Channel: 6
______________________________
　
So the selected channel is OK.

And come to think of it, the channel of my router couldn't be the cause of the problem. Because like I wrote in my original post, the K3 couldn't find any WiFi networks, meaning that the K3 was causing the problem .

But like I also wrote, resetting the K3 solved it .

10-08-2010, 01:25 AM	#1
AthenaAtDelphi "Gnothi Seauton" Posts: 58 Karma: 134 Join Date: Jan 2010 Location: Netherlands Device: Asus Eee 1000H, BeBook Mini, Kindle 3 WiFi	K3 WiFi couldn't find Wi-Fi networks I just had to reset my K3 WiFi because when I turned it on (after not using it for approx. 20 hours), it couldn't find any Wi-Fi network. Not even my own network, and I'm sitting practically next to the modem. It was the first time I had this problem with the K3 WiFi. After resetting everything seems to be OK again. Has anyone else had this problem ?

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10-08-2010, 03:22 AM	#2
Tiersten Guru Posts: 987 Karma: 8641 Join Date: Aug 2010 Device: Kindle 3G+WiFi	I've not had this problem but if a reset fixed it then I wouldn't worry about it as it is most likely some sort of software issue and not an actual fault with your Kindle itself. You can try talking to Amazon CS but they'll probably just tell you to ignore it unless it happens again.

10-08-2010, 03:50 AM	#3
Kumabjorn Basculocolpic Posts: 4,356 Karma: 20181319 Join Date: Jul 2010 Location: Sweden Device: Kindle 3 WiFi, Kindle 4SO, Kindle for Android, Sony PRS-350 and PRS-T1	Yes, had the same problem. I think it is because of IP address conflict (but when it comes to network setups I'm a Luddite) if you start up something else when your Kindle is closed it receives the Kindle IP and then off course it can't exchange data with the WiFi router after that. I'm sure there are more knowledgeable people here that can explain it. But no, you're not alone.

10-08-2010, 08:39 AM	#4
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	I had to set up a static IP for my K3 (I do that for all my connected devices) but I've always been able to detect networks. Sometimes, when I wake up my K3 it may take a few minutes to detect my network.

10-08-2010, 10:13 AM	#5
pchrist7 Addict Posts: 385 Karma: 6514 Join Date: Aug 2010 Location: Denmark Device: Kindle 3 3G+Wifi, Oasis	Only saw this after the first FW upgrade. With FW 3.0.0.0 (?) K3 reconnected fine with my networks with no SSID broadcast on router. After FW update 1 (sorry can't remember version ) K3 would NOT reconnect unless I enabled SSID broadcast on router. Don't know if this helps. But otherwise no problems like this here.

10-08-2010, 10:18 AM	#6
cvkemp Loving life Posts: 1,412 Karma: 7991496 Join Date: Mar 2009 Location: Hot Springs Village, Arkansas Device: PaperWhite 5,iPhone 13, IPad, MacBook Air	I have tried to connect to my network with the ssid not broadcast and it will not find even after making a connection and setting the partnership. I am no using 3.0.2 and I still can not hide my ssid.

10-08-2010, 11:43 AM	#10
pchrist7 Addict Posts: 385 Karma: 6514 Join Date: Aug 2010 Location: Denmark Device: Kindle 3 3G+Wifi, Oasis	So unless someone has a better idea, I think you have to make your router broadcast your SSID for automatic reconnect to work. At least that my experience. Don't like it, but haven't found a work-around so far.

10-08-2010, 11:48 AM	#11
cvkemp Loving life Posts: 1,412 Karma: 7991496 Join Date: Mar 2009 Location: Hot Springs Village, Arkansas Device: PaperWhite 5,iPhone 13, IPad, MacBook Air	Yes I broadcast my ssid but I do mac address filtering and use wpa 2 personal security.

10-08-2010, 12:45 PM	#12
Tiersten Guru Posts: 987 Karma: 8641 Join Date: Aug 2010 Device: Kindle 3G+WiFi	Ah. I've only just noticed that the original poster is in Europe. Check what WiFi channel your router is using. The US only allows channels 1 to 11 but other regions like Europe allow 1 to 13. If the Kindle isn't correctly designed by Amazon to set the Europe region if you're in Europe then it won't see your WiFi access point if you're using channel 12 or 13. Rebooting or altering the settings on the router is making it restart and rechoose a channel if it is in automatic channel mode. I've noticed several US designed/made devices which just assume that you're in the US and don't allow you to change the channel allocations. In these cases, you should change the channel on your WiFi access point and fix it at 1, 6 or 11 since they're the generally non overlapping channels.

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