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Old 06-17-2009, 11:41 PM   #1
Armaced
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Frozen

My PRS-505 seems to have locked up.

I was looking at a few books, then I went back to the book I was reading, clicked "Continue Reading" and nothing happened. The screen remained on the main index of the book as though I had not pressed the "1" button to continue reading.

Now it is not responding to any button presses, including the power-off button.

Any ideas how to wake it up, or how to force a reboot?
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Old 06-17-2009, 11:53 PM   #2
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Further testing - the "Reset" button on the back appears to do nothing as well. I have tried holding it down while "exercising" the power button. Nothing produces any response from the ereader. It still is on and showing the index screen for the last book I was trying to read.

This is really disappointing.
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Old 06-18-2009, 12:02 AM   #3
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Alright - I finally got it to reboot by switching to a bigger paper clip and waiting for about 40 seconds (I had waited over a minute while holding down the reset button with the thin paper clip, but it must not have been hitting the button correctly.)

After a reboot it is now responding normally, and I did not lose any of my content.

It is still distressing that it can freeze up so easily. I was just browsing books, and I have only had it for a few days now.
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Old 06-18-2009, 12:10 AM   #4
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Just curious in case it ever happens to ours... What type file was the book you were reading?
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Old 06-18-2009, 12:17 AM   #5
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Hi! =)


If it ever happens again try the reset instructions on the wiki. Did you make the file yourself or did you download it?

Don't get too distressed about the lockup, I had a reader for about a year and a half and it only locked up on me like that twice, and since i format shift most of my ebooks it was probably something i did wrong.
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Old 06-18-2009, 12:44 AM   #6
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I've had the occassional lockup, but usually it's not a big deal to reset it.

I convert a lot of LIT files to ePub, and it seems to spontaneously reboot when I read those books.
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Old 06-18-2009, 01:13 AM   #7
Armaced
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The file was a .pdf that I downloaded. It's metatags are not correct - the author field is empty and the title has contains both the author and the title. I have been reading it for the last few days (since I got the device) without incident, and only ran into trouble this once.

Since resetting, I have backed out of the book and returned to it in the same manner without any problems. Hopefully it was just a freak occurance.
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