Format a Kobo

cloudeea · 12-20-2012, 05:20 PM

Hello, I'm new here and ... I don't wanna lose my Kobo Original (non wifi).
Unfortunately the Kobo has stopped working after trying to update it with a wrong firmware and a wrong procedure (replacing the content inside the .kobo folder). I can't do anything with it: it doesn't turn on, it doesn't charge (usb, wall adapter), I can't reset it. It's dead.

As you can see, it's been frozen while starting ...
Does any of you here know a way of formatting it? Like with any other pc .. I don't know I'm just guessing ... please help me, I've used it only for three days.
feel so dumb

Claudia

KevinShort · 12-21-2012, 10:35 AM

Did you try to do a factory reset? Make sure your Kobo is charged, then hold the power button for 10 seconds (to be sure your Kobo is off), then press and hold the HOME button while turning on your Kobo.

PeterT · 12-21-2012, 10:54 AM

I seem to recall that the Original Kobo could also boot from an SD card; unfortunately I don't remember much more than that

It might be worth while reaching out to KOBOExecutiveCare@kobo.com and see what advice they can offer.

cloudeea · 12-22-2012, 08:41 AM

as I said in my post, my Kobo doesn't charge ... there's no way to charge it

cloudeea · 12-22-2012, 08:45 AM

Quote:

Originally Posted by cloudeea

as I said in my post, my Kobo doesn't charge ... there's no way to charge it

customer care doesn't help, expired warranty ...

12-20-2012, 05:20 PM	#1
cloudeea Junior Member Posts: 5 Karma: 10 Join Date: Dec 2012 Device: Kobo ereader n416 original no wifi	Format a Kobo Hello, I'm new here and ... I don't wanna lose my Kobo Original (non wifi). Unfortunately the Kobo has stopped working after trying to update it with a wrong firmware and a wrong procedure (replacing the content inside the .kobo folder). I can't do anything with it: it doesn't turn on, it doesn't charge (usb, wall adapter), I can't reset it. It's dead. As you can see, it's been frozen while starting ... Does any of you here know a way of formatting it? Like with any other pc .. I don't know I'm just guessing ... please help me, I've used it only for three days. feel so dumb Claudia Last edited by cloudeea; 01-04-2013 at 05:39 AM.

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12-21-2012, 10:35 AM	#2
KevinShort Addict Posts: 348 Karma: 209937 Join Date: Jan 2012 Location: Virginia, US Device: Kobo Wifi, Kobo Glo	Did you try to do a factory reset? Make sure your Kobo is charged, then hold the power button for 10 seconds (to be sure your Kobo is off), then press and hold the HOME button while turning on your Kobo.

12-21-2012, 10:54 AM	#3
PeterT Grand Sorcerer Posts: 12,167 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	I seem to recall that the Original Kobo could also boot from an SD card; unfortunately I don't remember much more than that It might be worth while reaching out to KOBOExecutiveCare@kobo.com and see what advice they can offer.

12-22-2012, 08:41 AM	#4
cloudeea Junior Member Posts: 5 Karma: 10 Join Date: Dec 2012 Device: Kobo ereader n416 original no wifi	as I said in my post, my Kobo doesn't charge ... there's no way to charge it