Norton 2010 classes Calibre as high risk

[kennyc]

Originally Posted by roger the rabbit

Thanks for the constructive suggestions

As said previously the problem was with the Sonar protection, it identified Calibre as being high risk for I think *file operations* (can't remember for sure now) when I dropped an ebook on it and immediately quarantined it.

The pop up gave me the option to re install and exclude from future scans, which as I trust Calibre I chose to do. The next time I ran Calibre it did exactly the same thing so I chose re install and exclude again.
This time it allowed Calibre to run but objected to a module within Calibre, (which I can't now remember), which I also chose to exclude.

I can't find any way to un choose the exclusions so I can't replicate any part of the problem. Nor can I find any reference in the history anywhere of the quarantine or reasons for.

Norton has never objected to Calibre on a full system scan.

It is running without objections now.

Thanks

Did you reboot after the change. Sometimes virus scanners won't pick up the changes til a windows reboot.

[roger the rabbit]

Originally Posted by kennyc

Did you reboot after the change. Sometimes virus scanners won't pick up the changes til a windows reboot.

Yup!

I think now that there are a few modules it was objecting to. Just wish I could find a way of replicating it. Can't find a way to un-ignore Calibre. I will try posting a question at http://community.norton.com/ as suggested by lesspaul

Have noticed since that there is a Hotfix patch on Symantec's site relating to the Sonar scan. So maybe it is part of that.

I am completely satisfied that it is not the fault of Calibre.

Either way Calibre is continuing to do the excellent job it always has - thanks Kovid.

[mediax]

Originally Posted by banjomike

The main problem with ALL anti-virus and firewall-type software is that you have no choice but to use one or other of them.

But you do - run Linux

[banjomike]

Originally Posted by mediax

But you do - run Linux

Don't worry, it'll get better

[DoctorOhh]

Just a little Symantec comparison. I purchased a Asus Eee PC 1000HE. It uses a low power cpu (Intel® Atom N270/ N280) that works ok for its design but isn't a powerhouse.

I had purchased Symantec Antivirus Corp Edition 10 ($5) through work. When I got the netbook I tried to install it and it just overwhelmed the cpu. Now this was just an anti-virus product and it utilized so much cpu time that it wasn't worth using on this machine.

Fortunately my workplace had just upgraded to Symantec Endpoint 11 which is a anti-virus, anti-spyware, anti-trojan, anti-keylogger and a firewall built into one product. I purchased this product ($5) and installed it on the netbook and it was amazing how little cpu time was used.

I'm just pointing out how different two products from the same company can be.

[kennyc]

I run McAfee on my Acer One Netbook and it seems fine.

[kacir]

Originally Posted by dwanthny

I'm just pointing out how different two products from the same company can be.

As an administrator I had lots of very unpleasant experiences with many various old versions of Symantec anti-something products.
I am glad they finally did put things in order, but it would take more to repair their reputation.

You see, when I do computer related work I am something like a mercenary. I have to work with the stuff that is available or the stuff that customer requires. Even when it is software I do not trust or simply strongly dislike. I can make suggestions, but ultimately when I am at work I have to use whatever means are available.

At home, and on my computer at work (to a certain extent), the situation is different and I am free to use as much OpenSource or other cool and/or geeky stuff as I like.