Help Ebookman 911

marie381 · 10-26-2011, 09:43 AM

i got a virus on my pc now I cant use my ebook man as no software please could anyone send me the file/Software there is nowhere I can download from Franklin say they cant help am lost with out it and cant afford upgrade

DaleDe · 10-26-2011, 11:53 AM

Duplicate post - please don't do that.

exscentric · 10-26-2011, 04:57 PM

do some google searches, I downloaded it awhile back somewhere but don't remember where. I will do some searching to see if I still have it.

Edit: Try this thread: https://www.mobileread.com/forums/sho...d.php?t=125345

Edit: If you cannot find what you need PM me and I can send you a cd of all I have but I am not sure you can install directly, seems you have to do it online or something quite funky.

marie381 · 10-30-2011, 07:50 AM

I got the desk top manager all in ok but when I turn on my ebookman 911 it goes through demo then the conection box with arrow comes on ...I connect and it look good till I try to add a book it then says no opperating systam presant...what do I do now pleaseeeeeeeehelp someone all the links to franklin come to nothing cause they do not support it anymore. they gave me the company who took over this and I emailed they said sorry its discontinued now sooooo basicly is the reader ready for the bin now? if now how do I get my os? when the emans turned on it shows nothing but that demo then connection thingy ...ohhhh dear also am only a woman so if anyone can help remember this and talk in easy terms please

my emails blackpoppy@googlemail.com if anyone can send the file

exscentric · 10-30-2011, 01:53 PM

Have you googled for the problem, I got one on ebay awhile back and found a way around this but cannot remember how I did it.

I happened to save some stuff - will include below in case it might help you. If you don't have the .seb file let me know and will see if we can get it to you. The problem is I don't know if there are different files for different units.

These hints below were from year or so ago so I don't know if they will work the same or not.

---
I have had the same problem for a while now (since I bought a new ebookman). I have recently tried again and was able to work out a way to do it.

Firstly make sure you have you ebookman desktop manager installed on your computer and connect you ebookman to it.

Next, click on the WEB and go to Download O/S applications. You will then get a box that says "connecting to franklin.com to retrieve the latest O/S and applications.

Click OK and a window wil say connecting to Franklin.

Next you will get a window that says unabale to connect to Franklin.com, again click OK and another window will appear saying "The O/S could not be downloaded directly but will atempt to continue the download using your browser etc" Again click OK.

Next you should be taken to a franklin webpage with a download link specific to your ebookman. The info says it is best to click download and open the file directly from the webpage but I found it best to save the download to an empty floder on my computer. Just make note of where you save it to.

Once the file is downloaded you need to locate it on your computer and right click on the zipped folder (do not extract files beforehand) once you have right clicked a pop up will com up and you select OPEN WITH and then select EBOOKMAN DESKTOP

MANAGER. Once you do this a window will come up saying UNPACKING FILES and you click OK. Another window will then come up asking if you want to SYNCHRONISE YOU CONTENT TO YOUR EBOOKMAN. Again click OK and the operating system should transfer across.

--------
Soft Reset the EBookMan
#
1Turn your EBookMan over to view the back. Look directly above the unit's battery cover. Find the button marked "Reset."
#
2Press the "Reset" button with the straightened end of a paper clip.
#
3Turn the unit over to view the screen. The screen should go blank, and then power back on.
Hard Reset the EBookMan
#
1Push and hold the "On/Off" button on the front of the EBookMan.
#
2Turn the unit over. Continue holding the "On/Off" button with your finger.
#
3Push the "Reset" button on the back with the straightened end of a paper clip. The unit now resets.

Read more: How to Reset EBookMan | eHow.com http://www.ehow.com/how_7203025_rese...#ixzz17e7HHOiE

10-26-2011, 09:43 AM	#1
marie381 Junior Member Posts: 3 Karma: 10 Join Date: Oct 2011 Device: Ebookman 911	Help Ebookman 911 i got a virus on my pc now I cant use my ebook man as no software please could anyone send me the file/Software there is nowhere I can download from Franklin say they cant help am lost with out it and cant afford upgrade

10-26-2011, 04:57 PM	#3
exscentric Addict Posts: 379 Karma: 1033424 Join Date: Dec 2010 Location: WY Device: Kindle keyboard	do some google searches, I downloaded it awhile back somewhere but don't remember where. I will do some searching to see if I still have it. Edit: Try this thread: https://www.mobileread.com/forums/sho...d.php?t=125345 Edit: If you cannot find what you need PM me and I can send you a cd of all I have but I am not sure you can install directly, seems you have to do it online or something quite funky. Last edited by exscentric; 10-26-2011 at 05:08 PM.

10-30-2011, 07:50 AM	#4
marie381 Junior Member Posts: 3 Karma: 10 Join Date: Oct 2011 Device: Ebookman 911	please help I got the desk top manager all in ok but when I turn on my ebookman 911 it goes through demo then the conection box with arrow comes on ...I connect and it look good till I try to add a book it then says no opperating systam presant...what do I do now pleaseeeeeeeehelp someone all the links to franklin come to nothing cause they do not support it anymore. they gave me the company who took over this and I emailed they said sorry its discontinued now sooooo basicly is the reader ready for the bin now? if now how do I get my os? when the emans turned on it shows nothing but that demo then connection thingy ...ohhhh dear also am only a woman so if anyone can help remember this and talk in easy terms please my emails blackpoppy@googlemail.com if anyone can send the file

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10-26-2011, 11:53 AM	#2
DaleDe Grand Sorcerer Posts: 11,470 Karma: 13095790 Join Date: Aug 2007 Location: Grass Valley, CA Device: EB 1150, EZ Reader, Literati, iPad 2 & Air 2, iPhone 7	Duplicate post - please don't do that.

10-30-2011, 01:53 PM	#5
exscentric Addict Posts: 379 Karma: 1033424 Join Date: Dec 2010 Location: WY Device: Kindle keyboard	Have you googled for the problem, I got one on ebay awhile back and found a way around this but cannot remember how I did it. I happened to save some stuff - will include below in case it might help you. If you don't have the .seb file let me know and will see if we can get it to you. The problem is I don't know if there are different files for different units. These hints below were from year or so ago so I don't know if they will work the same or not. --- I have had the same problem for a while now (since I bought a new ebookman). I have recently tried again and was able to work out a way to do it. Firstly make sure you have you ebookman desktop manager installed on your computer and connect you ebookman to it. Next, click on the WEB and go to Download O/S applications. You will then get a box that says "connecting to franklin.com to retrieve the latest O/S and applications. Click OK and a window wil say connecting to Franklin. Next you will get a window that says unabale to connect to Franklin.com, again click OK and another window will appear saying "The O/S could not be downloaded directly but will atempt to continue the download using your browser etc" Again click OK. Next you should be taken to a franklin webpage with a download link specific to your ebookman. The info says it is best to click download and open the file directly from the webpage but I found it best to save the download to an empty floder on my computer. Just make note of where you save it to. Once the file is downloaded you need to locate it on your computer and right click on the zipped folder (do not extract files beforehand) once you have right clicked a pop up will com up and you select OPEN WITH and then select EBOOKMAN DESKTOP MANAGER. Once you do this a window will come up saying UNPACKING FILES and you click OK. Another window will then come up asking if you want to SYNCHRONISE YOU CONTENT TO YOUR EBOOKMAN. Again click OK and the operating system should transfer across. -------- Soft Reset the EBookMan # 1Turn your EBookMan over to view the back. Look directly above the unit's battery cover. Find the button marked "Reset." # 2Press the "Reset" button with the straightened end of a paper clip. # 3Turn the unit over to view the screen. The screen should go blank, and then power back on. Hard Reset the EBookMan # 1Push and hold the "On/Off" button on the front of the EBookMan. # 2Turn the unit over. Continue holding the "On/Off" button with your finger. # 3Push the "Reset" button on the back with the straightened end of a paper clip. The unit now resets. Read more: How to Reset EBookMan \| eHow.com http://www.ehow.com/how_7203025_rese...#ixzz17e7HHOiE

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