kobo software help

parkz · 06-09-2010, 09:47 AM

i kinda deleted the files needed to see books... um... any way to fix this?

techie42 · 06-09-2010, 01:15 PM

Quote:

Originally Posted by parkz

i kinda deleted the files needed to see books... um... any way to fix this?

What was it that you deleted?

parkz · 06-09-2010, 11:34 PM

um... the sqlite files i think... not really sure.. was deleting a single book but think i had everything selected and was a bit distracted so wasnt paying much attention. now my kobo just comes up with "no books found"

RedRoverJ · 06-09-2010, 11:41 PM

If you installed the Kobo desktop software you should be able to re-sync your Kobo and it will create the database. If your books are still on the Kobo, it should find them when you sync.

parkz · 06-10-2010, 04:09 AM

i didnt instal the kobo desktop software. is there anywhere i can download it from? Ive had a short look and couldnt find it...

Bismar · 06-10-2010, 04:11 AM

The installer for both Mac and PC are on the kobo eReader itself.

parkz · 06-10-2010, 04:32 AM

yeah... theyre gone... everything was deleted

Bismar · 06-10-2010, 04:42 AM

Can't help you there sorry, the australian version contains borders rebranded software.

corona · 06-10-2010, 03:33 PM

Reset via the keypad (menu/settings/advanced/reset device now), followed by Kobo application sync, won't reconstitute the free books, if you've gone in and removed them from the database.

techie42 · 06-10-2010, 03:47 PM

Contact support?

The Whether Man · 06-16-2010, 06:47 PM

You might be able to get them back with a file recovery tool such as Recuva. Or copy the files from someone in your area who has a Kobo.

jimr · 06-16-2010, 06:50 PM

I read somewhere, either here or on the facebook discussion page that if you call Kobo support, they'll give you the url of a download site. Sounds like you can get all you need that way...apparently you're not the only one who's encountered this situation. Good luck.

SameerH · 06-19-2010, 12:41 PM

OP, please PM me with the retailer you bought the Kobo from, and I will send you a link to download the correct desktop software from.

artificial · 06-19-2010, 08:29 PM

Sameer: Maybe it would be a good idea to have links to the latest software installers on the Kobo Reader website? Or do you want to avoid a situation where i.e. an Australian Kobo Reader owner accidentally installs the Canadian desktop app instead of the Australian Borders app?

SameerH · 06-19-2010, 09:05 PM

Quote:

Originally Posted by artificial

Sameer: Maybe it would be a good idea to have links to the latest software installers on the Kobo Reader website? Or do you want to avoid a situation where i.e. an Australian Kobo Reader owner accidentally installs the Canadian desktop app instead of the Australian Borders app?

That's correct.

06-09-2010, 09:47 AM	#1
parkz Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: kobo	kobo software help i kinda deleted the files needed to see books... um... any way to fix this?

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06-09-2010, 11:34 PM	#3
parkz Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: kobo	um... the sqlite files i think... not really sure.. was deleting a single book but think i had everything selected and was a bit distracted so wasnt paying much attention. now my kobo just comes up with "no books found"

06-09-2010, 11:41 PM	#4
RedRoverJ Zealot Posts: 125 Karma: 314 Join Date: Apr 2010 Location: Canada, Eh! Device: Kobo	If you installed the Kobo desktop software you should be able to re-sync your Kobo and it will create the database. If your books are still on the Kobo, it should find them when you sync.

06-10-2010, 04:09 AM	#5
parkz Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: kobo	i didnt instal the kobo desktop software. is there anywhere i can download it from? Ive had a short look and couldnt find it...

06-10-2010, 04:11 AM	#6
Bismar Connoisseur Posts: 76 Karma: 928 Join Date: Jul 2008 Location: Down Under Device: Kobo eReader	The installer for both Mac and PC are on the kobo eReader itself.

06-10-2010, 04:32 AM	#7
parkz Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: kobo	yeah... theyre gone... everything was deleted

06-10-2010, 04:42 AM	#8
Bismar Connoisseur Posts: 76 Karma: 928 Join Date: Jul 2008 Location: Down Under Device: Kobo eReader	Can't help you there sorry, the australian version contains borders rebranded software.

06-10-2010, 03:33 PM	#9
corona Addict Posts: 324 Karma: 25168 Join Date: May 2010 Device: kobo	Reset via the keypad (menu/settings/advanced/reset device now), followed by Kobo application sync, won't reconstitute the free books, if you've gone in and removed them from the database.

06-10-2010, 03:47 PM	#10
techie42 Zealot Posts: 138 Karma: 76 Join Date: May 2010 Location: Toronto Device: KOBO and iPad	Contact support?

06-16-2010, 06:47 PM	#11
The Whether Man Member Posts: 12 Karma: 10 Join Date: Jun 2010 Device: Kobo, Kobo Touch	You might be able to get them back with a file recovery tool such as Recuva. Or copy the files from someone in your area who has a Kobo.

06-16-2010, 06:50 PM	#12
jimr Member Posts: 92 Karma: 32 Join Date: May 2010 Location: Kitchener, Ontario Device: Original Kobo	I read somewhere, either here or on the facebook discussion page that if you call Kobo support, they'll give you the url of a download site. Sounds like you can get all you need that way...apparently you're not the only one who's encountered this situation. Good luck.

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06-19-2010, 12:41 PM	#13
SameerH Product Manager Posts: 487 Karma: 590887 Join Date: May 2010 Location: Toronto Device: Kobo Aura H2O	OP, please PM me with the retailer you bought the Kobo from, and I will send you a link to download the correct desktop software from.

06-19-2010, 08:29 PM	#14
artificial Groupie Posts: 179 Karma: 6328 Join Date: May 2010 Location: Melbourne, Australia Device: Kobo eReader	Sameer: Maybe it would be a good idea to have links to the latest software installers on the Kobo Reader website? Or do you want to avoid a situation where i.e. an Australian Kobo Reader owner accidentally installs the Canadian desktop app instead of the Australian Borders app?