Who's able to drag and drop or sync eBook library 3.0 with any Sony unit?

mgmueller · 09-08-2009, 11:35 AM

I can copy my eBooks via Windows explorer, Adobe Digital Editions, calibre...
But when using eBook library 3.0, it crashes.
I've tried lots of tips like checking for the latest Java install, deleting corrupted PDFs, reinstallation of course - without any result at all.
Others have posted similar experiences.....

What about you?

Update:
It's working now for me: https://www.mobileread.com/forums/sho...81&postcount=1

newbie#1 · 09-08-2009, 12:02 PM

I've tried for hours, went back and forth between 2.0 and 3.0. I even contacted Sony helpdesk and de-installed the reader's driver. Finally, I gave up. Mainly I'm using Adobe Digital Editions now. I've reinstalled Ebook Library 2.0 as well.

JSWolf · 09-08-2009, 12:04 PM

I can drag & drop just fine actually. I'm using XP Pro and it works without issue on my computer. I've used it on the laptop too running Vista Home Premium with Comodo and it works fine there too. Both are 32-bit Windows.

As for syncing, I have no idea. I never use it. Can we have an option in the poll for those who do not use sync?

mgmueller · 09-08-2009, 12:06 PM

Quote:

Originally Posted by JSWolf

I can drag & drop just fine actually. I'm using XP Pro and it works without issue on my computer. I've used it on the laptop too running Vista Home Premium with Comodo and it works fine there too. Both are 32-bit Windows.

As for syncing, I have no idea. I never use it.

Can you drag and drop any kind of format? BBeB, ePUB, PDF, ...?

mgmueller · 09-08-2009, 12:10 PM

Quote:

Originally Posted by JSWolf

I can drag & drop just fine actually. I'm using XP Pro and it works without issue on my computer. I've used it on the laptop too running Vista Home Premium with Comodo and it works fine there too. Both are 32-bit Windows.

As for syncing, I have no idea. I never use it. Can we have an option in the poll for those who do not use sync?

Probably eBook library 3.0 is incompatible to some 3rd party application.
Last night, when starting Outlook, PDF Converter 5.0 from Nuance permanently was crashing. The application standalone did crash as well when started separately. I've deinstalled eBook library for a short time and PDF Converter was working again.
I don't want to deinstall PDF Converter and check the impact on eBook library 3.0 for the moment, but this of course would be the next logical checkup.

Wetdogeared · 09-08-2009, 12:49 PM

We have a PRS-505 and a PRS-700 running Windows Vista Ultimate.

After installing version 3.0 of eBook Library, the first drag and drop to the PRS-505 resulted in:

Problem Event Name: APPCRASH
Application Name: eBook Library.exe
Application Version: 3.0.0.0
Fault Module Name: ntdll.dll

A problem report was sent to MS but as of yet no reply.

The .lrx eBook just purchased from the eBook Store got transferred, but then the eBook Library crashed and we didn't get the OK to disconnect reader. I ran the safely remove hardware function and disconnected the reader anyway.

Shortly after this (I can't remember how long), Java informed me that there was an available update, which I downloaded and applied, and rebooted.

Since then there have been *no* problems buying, or transferring .lrf .lrx .epub or .pdf eBooks to either of our readers.

Wetdogeared.

weasty · 09-08-2009, 01:13 PM

I have not had a single issue with the software I have a prs 300 I did however have to tell my computer to run the software as windows xp cuz im running windows 7 and it didnt like that. After I did that not a single issue works perfect.

mgmueller · 09-08-2009, 01:39 PM

Quote:

Originally Posted by weasty

I have not had a single issue with the software I have a prs 300 I did however have to tell my computer to run the software as windows xp cuz im running windows 7 and it didnt like that. After I did that not a single issue works perfect.

Surprisingly, this has done the trick. Thanks a lot. Should have thought of it myself

UPDATE: It did the trick once. It was syncing the entire "purchased" library with Sony 505's internal memory. When changing that synchronisation, it crashed again. Now, as before, it always crashes.

mgmueller · 09-08-2009, 02:05 PM

Quote:

Originally Posted by JSWolf

Can we have an option in the poll for those who do not use sync?

How do I change/add to a poll?

JSWolf · 09-08-2009, 02:20 PM

This is the Java I have on my computer now...

Java(TM) SE Runtime Environment (build 1.6.0_13-b03)

mgmueller · 09-08-2009, 02:26 PM

Quote:

Originally Posted by JSWolf

This is the Java I have on my computer now...

Java(TM) SE Runtime Environment (build 1.6.0_13-b03)

I even got 1.6.0_15-b03

mgmueller · 09-08-2009, 02:35 PM

After having cancelled the auto-sync, it's not crashing when starting already.
It's crashing when dragging to internal memory.
To SD card or memory stick I can drag though...
I don't have any cards in my Sony 600 yet, Sony 300 doesn't have any expansion anyway. This might be the explanation, why they permanently crash.
But I don't see the difference. For example, internal memory and cards all are FAT32.

mgmueller · 09-08-2009, 03:01 PM

So much I've found out:
Syncing seems to be more critical than drag and drop.
When syncing once failed/crashed, obviously it permanently tries and again and again crashes.
I've manually deleted the sync XML-file. After that, it didn't retry and didn't crash anymore.
Then I can drag and drop to SD card or memory stick without problems.
Dragging to internal memory still crashes all the times though.

DixieGal · 09-08-2009, 03:07 PM

I haven't connected to the Sony ebook library in ages. However, I noticed something this morning. I bought 2 books from Sony, which of course downloaded automatically. I needed to make a backup copy ... but couldn't find them!

It turns out that the new software has made itself a new folder on my hard drive just for Sony downloads. They are hiding in "My Documents" then "My Library" and then "Ebook Library." Only those 2 books are in there, but when I open the library software, it shows all of them including the 2.

Not complaining, just saying. All I needed was yet another file to scatter ebooks onto my computer.

mgmueller · 09-08-2009, 03:12 PM

Quote:

Originally Posted by DixieGal

I haven't connected to the Sony ebook library in ages. However, I noticed something this morning. I bought 2 books from Sony, which of course downloaded automatically. I needed to make a backup copy ... but couldn't find them!

It turns out that the new software has made itself a new folder on my hard drive just for Sony downloads. They are hiding in "My Documents" then "My Library" and then "Ebook Library." Only those 2 books are in there, but when I open the library software, it shows all of them including the 2.

Not complaining, just saying. All I needed was yet another file to scatter ebooks onto my computer.

Are you using the new library software 3.0 or the former one (2.x)?
2.x for me has been working flawlessly. Given your description, it seems to be 3.0.
Can you sync? To internal memory?
For me, only both memory cards are working, internal memory is crashing.

View Poll Results: Who's able to drag and drop or sync eBook library 3.0 with any of his Sony units with
Drag and drop always is working	17	39.53%
Drag and drop only is working for certain files or other exceptions	4	9.30%
Drag and drop always crashes eBook library 3.0	8	18.60%
Syncing always is working	5	11.63%
Syncing only is working for certain files or other exceptions	1	2.33%
Syncing always crashes eBook library 3.0	10	23.26%
eBook library 3.0 is working perfectly	12	27.91%
I've reinstalled eBook library 2.x or use calibre or other tools and for the moment gave up with eBook library 3.0	10	23.26%
Multiple Choice Poll. Voters: 43. You may not vote on this poll

09-08-2009, 02:35 PM	#12
mgmueller Member Retired Posts: 3,308 Karma: 13024950 Join Date: Nov 2008 Location: Augsburg (near Munich), Germany Device: 26 Readers, 44 Tablets	Can drag/drop to cards but not internal memory After having cancelled the auto-sync, it's not crashing when starting already. It's crashing when dragging to internal memory. To SD card or memory stick I can drag though... I don't have any cards in my Sony 600 yet, Sony 300 doesn't have any expansion anyway. This might be the explanation, why they permanently crash. But I don't see the difference. For example, internal memory and cards all are FAT32. Last edited by mgmueller; 09-08-2009 at 02:41 PM.

09-08-2009, 03:01 PM	#13
mgmueller Member Retired Posts: 3,308 Karma: 13024950 Join Date: Nov 2008 Location: Augsburg (near Munich), Germany Device: 26 Readers, 44 Tablets	Syncing So much I've found out: Syncing seems to be more critical than drag and drop. When syncing once failed/crashed, obviously it permanently tries and again and again crashes. I've manually deleted the sync XML-file. After that, it didn't retry and didn't crash anymore. Then I can drag and drop to SD card or memory stick without problems. Dragging to internal memory still crashes all the times though.

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09-08-2009, 11:35 AM	#1
mgmueller Member Retired Posts: 3,308 Karma: 13024950 Join Date: Nov 2008 Location: Augsburg (near Munich), Germany Device: 26 Readers, 44 Tablets	eBook library 3.0 working or crashing on you? I can copy my eBooks via Windows explorer, Adobe Digital Editions, calibre... But when using eBook library 3.0, it crashes. I've tried lots of tips like checking for the latest Java install, deleting corrupted PDFs, reinstallation of course - without any result at all. Others have posted similar experiences..... What about you? *Update:* It's working now for me: https://www.mobileread.com/forums/sho...81&postcount=1 Last edited by mgmueller; 09-13-2009 at 04:15 PM. Reason: Shorten title

09-08-2009, 12:02 PM	#2
newbie#1 Junior Member Posts: 3 Karma: 10 Join Date: Jun 2009 Device: iRex iLiad	I've tried for hours, went back and forth between 2.0 and 3.0. I even contacted Sony helpdesk and de-installed the reader's driver. Finally, I gave up. Mainly I'm using Adobe Digital Editions now. I've reinstalled Ebook Library 2.0 as well.

09-08-2009, 12:04 PM	#3
JSWolf Resident Curmudgeon Posts: 73,858 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I can drag & drop just fine actually. I'm using XP Pro and it works without issue on my computer. I've used it on the laptop too running Vista Home Premium with Comodo and it works fine there too. Both are 32-bit Windows. As for syncing, I have no idea. I never use it. Can we have an option in the poll for those who do not use sync?

09-08-2009, 12:49 PM	#6
Wetdogeared Storm Surge'n Posts: 5,776 Karma: 8213195 Join Date: Nov 2008 Location: Lobster Capital Device: S0ny PRS-300/350/505/700/T1	We have a PRS-505 and a PRS-700 running Windows Vista Ultimate. After installing version 3.0 of eBook Library, the first drag and drop to the PRS-505 resulted in: Problem Event Name: APPCRASH Application Name: eBook Library.exe Application Version: 3.0.0.0 Fault Module Name: ntdll.dll A problem report was sent to MS but as of yet no reply. The .lrx eBook just purchased from the eBook Store got transferred, but then the eBook Library crashed and we didn't get the OK to disconnect reader. I ran the safely remove hardware function and disconnected the reader anyway. Shortly after this (I can't remember how long), Java informed me that there was an available update, which I downloaded and applied, and rebooted. Since then there have been no problems buying, or transferring .lrf .lrx .epub or .pdf eBooks to either of our readers. Wetdogeared.

09-08-2009, 01:13 PM	#7
weasty Enthusiast Posts: 45 Karma: 21776 Join Date: Feb 2009 Location: Minnesota Device: Kindle paper white, kobo mini, nook glo, iPad 3	I have not had a single issue with the software I have a prs 300 I did however have to tell my computer to run the software as windows xp cuz im running windows 7 and it didnt like that. After I did that not a single issue works perfect.

09-08-2009, 02:20 PM	#10
JSWolf Resident Curmudgeon Posts: 73,858 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	This is the Java I have on my computer now... Java(TM) SE Runtime Environment (build 1.6.0_13-b03)

09-08-2009, 03:07 PM	#14
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	I haven't connected to the Sony ebook library in ages. However, I noticed something this morning. I bought 2 books from Sony, which of course downloaded automatically. I needed to make a backup copy ... but couldn't find them! It turns out that the new software has made itself a new folder on my hard drive just for Sony downloads. They are hiding in "My Documents" then "My Library" and then "Ebook Library." Only those 2 books are in there, but when I open the library software, it shows all of them including the 2. Not complaining, just saying. All I needed was yet another file to scatter ebooks onto my computer.