Libra 2 Can not boot after update.

Mr.Bin · 06-28-2023, 11:04 AM

Hello,

My Kobo Libra 2 connect to WIFI and it push an update notice, then click update(plugged the power). But when the Power icon disappear, the three dots doesn't came out.
The light on the right corner keep blink, the screen it entire white. That's all.

I'd tried to power it off and restart, but it doesn't work, the screen refresh once during powered up, then turn white again, the light keep blinking...

I'd tried manually factory reset. Doesn't work either.

Does anyone know how to fix that?! IS IT GONE?!
Anything helpful will be great! Thanks!

k995 · 06-29-2023, 10:34 AM

Sam here, kobo clara

DNSB · 06-29-2023, 01:54 PM

You might want to try requesting a firmware image for your devices. Please post in the appropriate thread in the Kobo Developer's Forum. See the Index of SD Card Image Firmware Request Threads to locate the appropriate thread.

Cootey · 06-30-2023, 01:28 AM

My Clara HD updated two nights ago and crashed on reboot. White screen for ages with the light blinking. I force shut it off by holding the power button. Waited a few seconds, then press and held the power button again. It resumed its install. Very nerve wracking.

Have you tried plugging it into a power supply, then tried to reboot it?
Did you let it charge for a while to make sure it hadn’t died during the install?
Have you tried to plug it into your computer and use Kobo Desktop to reinitialize it?

Any one of these methods have jumpstarted a frozen Kobo for me in the past. DSNB’s suggestion is a good one, too.

06-28-2023, 11:04 AM	#1
Mr.Bin Junior Member Posts: 3 Karma: 10 Join Date: Sep 2019 Device: Kobo Libra 2	Can not boot after update. Hello, My Kobo Libra 2 connect to WIFI and it push an update notice, then click update(plugged the power). But when the Power icon disappear, the three dots doesn't came out. The light on the right corner keep blink, the screen it entire white. That's all. I'd tried to power it off and restart, but it doesn't work, the screen refresh once during powered up, then turn white again, the light keep blinking... I'd tried manually factory reset. Doesn't work either. Does anyone know how to fix that?! IS IT GONE?! Anything helpful will be great! Thanks!

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06-29-2023, 10:34 AM	#2
k995 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2019 Device: kobo clara HD	Sam here, kobo clara

06-29-2023, 01:54 PM	#3
DNSB Bibliophagist Posts: 35,489 Karma: 145557716 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Forma, Clara HD, Lenovo M8 FHD, Paperwhite 4, Tolino epos	You might want to try requesting a firmware image for your devices. Please post in the appropriate thread in the Kobo Developer's Forum. See the Index of SD Card Image Firmware Request Threads to locate the appropriate thread.

06-30-2023, 01:28 AM	#4
Cootey Absentminded Reader Posts: 1,107 Karma: 6463851 Join Date: Apr 2017 Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps	My Clara HD updated two nights ago and crashed on reboot. White screen for ages with the light blinking. I force shut it off by holding the power button. Waited a few seconds, then press and held the power button again. It resumed its install. Very nerve wracking. Have you tried plugging it into a power supply, then tried to reboot it? Did you let it charge for a while to make sure it hadn’t died during the install? Have you tried to plug it into your computer and use Kobo Desktop to reinitialize it? Any one of these methods have jumpstarted a frozen Kobo for me in the past. DSNB’s suggestion is a good one, too.

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