Legal question

aaaman · 01-06-2010, 03:13 PM

(Dunno where this goes, please move to an appropriate section if needed.)

Hello,

After a long endeavour, I finally managed to contact Sony and preliminarily arrange a repair, but one thing's been bugging me. I have a PRS with flashed firmware. No big deal, done that just so I could have the clock. Question is, can Sony refuse the repair because I've been tinkering with my toy? The issue is with the screen, it's cracked, so I don't believe there's any relation, but I just want to be sure.

desertgrandma · 01-06-2010, 03:29 PM

welcome to MobileRead, aaaman.

I can't answer your question, but perhaps someone with a Sony will log on soon.

enjoy the forums.

aaaman · 01-07-2010, 09:35 AM

Anyone? I don't feel like riding 200km just to learn that the won't replace it.

HarryT · 01-07-2010, 09:45 AM

They probably could, in theory, but I very, very much doubt that they will in practice, given that the fault has nothing to do with the firmware.

Kilarney · 01-08-2010, 09:05 PM

Mine had hacked firmware, and the re-flashing went through with no problems. I sent my PRS-500 out on Monday, and had it back on Friday.

01-06-2010, 03:13 PM	#1
aaaman Junior Member Posts: 2 Karma: 10 Join Date: Jan 2010 Device: PRS-505	Legal question (Dunno where this goes, please move to an appropriate section if needed.) Hello, After a long endeavour, I finally managed to contact Sony and preliminarily arrange a repair, but one thing's been bugging me. I have a PRS with flashed firmware. No big deal, done that just so I could have the clock. Question is, can Sony refuse the repair because I've been tinkering with my toy? The issue is with the screen, it's cracked, so I don't believe there's any relation, but I just want to be sure.

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01-06-2010, 03:29 PM	#2
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462841 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	welcome to MobileRead, aaaman. I can't answer your question, but perhaps someone with a Sony will log on soon. enjoy the forums.

01-07-2010, 09:35 AM	#3
aaaman Junior Member Posts: 2 Karma: 10 Join Date: Jan 2010 Device: PRS-505	Anyone? I don't feel like riding 200km just to learn that the won't replace it.

01-07-2010, 09:45 AM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	They probably could, in theory, but I very, very much doubt that they will in practice, given that the fault has nothing to do with the firmware.

01-08-2010, 09:05 PM	#5
Kilarney Connoisseur Posts: 84 Karma: 100 Join Date: Aug 2007 Device: Sony Reader PRS-500	Mine had hacked firmware, and the re-flashing went through with no problems. I sent my PRS-500 out on Monday, and had it back on Friday.

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