sigil crashes?

bobcdy · 03-02-2011, 09:30 PM

I'm running win xp pro with service pack 3, and Sigil. (0.3.4 QT 4.7.0) often crashes for no apparent reason (sometimes when I'm working on a large file, but sometimes with a very small one. When it crashes, a notice comes up that Sigil must close, and then it closes - usually without a chance to save what I've been working on. I thought perhaps my win xp had become corrupted so I did a full upgrade with my system disk but that didn't help. Next, I uninstalled Sigil and reinstalled it. Problem still persists...

What else could I try to eliminate the Sigil crashes?

theducks · 03-02-2011, 09:37 PM

Quote:

Originally Posted by bobcdy

I'm running win xp pro with service pack 3, and Sigil. (0.3.4 QT 4.7.0) often crashes for no apparent reason (sometimes when I'm working on a large file, but sometimes with a very small one. When it crashes, a notice comes up that Sigil must close, and then it closes - usually without a chance to save what I've been working on. I thought perhaps my win xp had become corrupted so I did a full upgrade with my system disk but that didn't help. Next, I uninstalled Sigil and reinstalled it. Problem still persists...

What else could I try to eliminate the Sigil crashes?

Reporting the OS and version is a good first step.

What were you doing (in Sigil

) just before the crash?
Search and Replace over many tabs? Cut and Paste? Book View or Code View? Just

bobcdy · 03-02-2011, 11:22 PM

As far as I can remember, the only common feature is that usually I'm in code view. Sometimes I'm not actually doing anything in Sigil, but am using Windows explorer or some other program such as MS Word, and a message appears that Sigil is closing.

I ran Spyware Doctor, Hitmap Pro, and have Norton IS, and none detected a virus or malware.

Valloric · 03-03-2011, 04:12 AM

I haven't had reports of random crashes in many months now. That doesn't mean that they're impossible, just that if they're possible, they're very rare.

The thing that confuses me the most is that you say it can crash while you're doing something else on your computer. This makes me think this is not a Sigil issue since Sigil doesn't do anything "in the background" when you're not interacting with it.

Are any other programs randomly crashing on your computer? If so, you could have some bad RAM on your machine.

mrmikel · 03-03-2011, 06:04 AM

The only time I see something like this is when the file is open in Sigil and elsewhere, such as in my case, the Sony Reader Library. It doesn't say the file is use elsewhere, but it probably should. It is a work in progress, so I assume that will happen in due course. It seems like there might be a problem occasionally manipulating images.

But these do NOT happen in the background, it happens while you are using Sigil. Is the Dr. Watson program of any use in this case?

Valloric · 03-03-2011, 06:34 AM

Quote:

Originally Posted by mrmikel

The only time I see something like this is when the file is open in Sigil and elsewhere, such as in my case, the Sony Reader Library. It doesn't say the file is use elsewhere, but it probably should. It is a work in progress, so I assume that will happen in due course.

This particular issue will be fixed in the next version of Sigil. It's actually fixed already in my personal repos.

bobcdy · 03-03-2011, 11:03 PM

Valloric,
Nothing else crashes and I use some fairly heavy memory programs such as Photoshop cs3. Most of the crashes occur when I'm using Sigil, but sometimes not. I'll tinker with Win xp and check more for malware, and try to keep track of exactly when the crashes occur and what programs I'm using when that occurs.
Bob

mrmikel · 03-05-2011, 05:36 AM

One possibility that occurs to me is a .dll version conflict. Something else is using the same .dll but wants a different version. You might try loading programs in a different order and see if it makes it better or worse. As I understand it, the first one loaded is the one used, no matter how many times it is called for by which program, so you would need to restart each time you want to test.

If you are one of those who never restarts his computer, you might try restarting daily and see if that helps.

03-02-2011, 09:30 PM	#1
bobcdy Fanatic Posts: 527 Karma: 1048576 Join Date: May 2009 Device: bebook; prs-950; nook simple touch; HTC Jetstream tablet	sigil crashes? I'm running win xp pro with service pack 3, and Sigil. (0.3.4 QT 4.7.0) often crashes for no apparent reason (sometimes when I'm working on a large file, but sometimes with a very small one. When it crashes, a notice comes up that Sigil must close, and then it closes - usually without a chance to save what I've been working on. I thought perhaps my win xp had become corrupted so I did a full upgrade with my system disk but that didn't help. Next, I uninstalled Sigil and reinstalled it. Problem still persists... What else could I try to eliminate the Sigil crashes?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Sigil Crashes on Saving (Max OSX10.5)	NeilPetrunia	Sigil	8	03-26-2010 06:01 PM
Sigil crashes when saving	Sanderfox	Sigil	8	02-25-2010 11:50 AM
sigil 0.1.5 crashes on search	bobcdy	Sigil	7	11-28-2009 01:59 PM
Constant crashes	Horribleman	Calibre	4	10-05-2009 01:19 PM
Kindle Crashes	rflashman	Amazon Kindle	7	02-15-2009 09:45 PM

03-02-2011, 11:22 PM	#3
bobcdy Fanatic Posts: 527 Karma: 1048576 Join Date: May 2009 Device: bebook; prs-950; nook simple touch; HTC Jetstream tablet	As far as I can remember, the only common feature is that usually I'm in code view. Sometimes I'm not actually doing anything in Sigil, but am using Windows explorer or some other program such as MS Word, and a message appears that Sigil is closing. I ran Spyware Doctor, Hitmap Pro, and have Norton IS, and none detected a virus or malware.

03-03-2011, 04:12 AM	#4
Valloric Created Sigil, FlightCrew Posts: 1,982 Karma: 350515 Join Date: Feb 2008 Device: Kobo Clara HD	I haven't had reports of random crashes in many months now. That doesn't mean that they're impossible, just that if they're possible, they're very rare. The thing that confuses me the most is that you say it can crash while you're doing something else on your computer. This makes me think this is not a Sigil issue since Sigil doesn't do anything "in the background" when you're not interacting with it. Are any other programs randomly crashing on your computer? If so, you could have some bad RAM on your machine.

03-03-2011, 06:04 AM	#5
mrmikel Color me gone Posts: 2,089 Karma: 1445295 Join Date: Apr 2008 Location: Central Oregon Coast Device: PRS-300	The only time I see something like this is when the file is open in Sigil and elsewhere, such as in my case, the Sony Reader Library. It doesn't say the file is use elsewhere, but it probably should. It is a work in progress, so I assume that will happen in due course. It seems like there might be a problem occasionally manipulating images. But these do NOT happen in the background, it happens while you are using Sigil. Is the Dr. Watson program of any use in this case?

03-03-2011, 11:03 PM	#7
bobcdy Fanatic Posts: 527 Karma: 1048576 Join Date: May 2009 Device: bebook; prs-950; nook simple touch; HTC Jetstream tablet	Valloric, Nothing else crashes and I use some fairly heavy memory programs such as Photoshop cs3. Most of the crashes occur when I'm using Sigil, but sometimes not. I'll tinker with Win xp and check more for malware, and try to keep track of exactly when the crashes occur and what programs I'm using when that occurs. Bob

03-05-2011, 05:36 AM	#8
mrmikel Color me gone Posts: 2,089 Karma: 1445295 Join Date: Apr 2008 Location: Central Oregon Coast Device: PRS-300	One possibility that occurs to me is a .dll version conflict. Something else is using the same .dll but wants a different version. You might try loading programs in a different order and see if it makes it better or worse. As I understand it, the first one loaded is the one used, no matter how many times it is called for by which program, so you would need to restart each time you want to test. If you are one of those who never restarts his computer, you might try restarting daily and see if that helps.