11-18-2010, 09:10 AM | #31 | |
Edge User
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Quote:
Brilliant. (now just enable debugging on Device without having to resort to rooting it |
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11-19-2010, 10:19 PM | #32 | |
Edge User
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Quote:
But it is good that dontpanic is up-front and honest about it. I would never give my phone number to a random person on the Internet, though. |
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11-20-2010, 10:06 AM | #33 |
Edge User
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11-20-2010, 11:31 AM | #34 |
Edge User
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My expereince is opposite...tech support has answered every question I had, by email, usually within a few hours...i think the tech support i have been shown is wonderful
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11-21-2010, 04:44 PM | #35 |
Edge User
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Don'tPanic did indeed call me and help me get an RMA for return/repair.
I only sent my Edge out today (from a Fed Ex facility) because I've been in the OR all week. That's one reason that service is important to me: I only get small windows in which to accomplish things due to my work. I appreciate them contacting me, I just wish it had been sooner so that I could have sent it back when I had a lull in surgical cases. I'll keep you posted regarding follow-up. Garrett |
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11-21-2010, 06:06 PM | #36 |
Edge User
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Thanks Garrett. I'd like to know how things turn out.
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