Sony Reader Store download problem

Bro Pete · 11-03-2010, 08:44 AM

Every time I try to download a book from the reader store (free or purchased) it gives me a message "Our Reader Store software is required to purchase and download ebooks. Download it here."

I have downloaded the software. I make sure it is running. I've tried it with my 650 connected and disconnected. I just can't get past the preliminary step to download the file. Anyone else have this problem? Anyone know know a fix?

AlbertaCowboy · 11-03-2010, 08:53 AM

Hey Bro Pete,
Fire up the Reader software. On the far left hand side, you'll see some icons running down the page. (Library, Status, eBook Store, Computer). Click on the eBook store icon. This will take you to the Sony Reader Store, where you will have to sign into your account. From there, you should be able to buy what you need, (unless you run afoul of the geographic restrictions).
It took me about an hour and a half to figure out how to buy my first book, so don't feel bad.

mrscoach · 11-03-2010, 09:30 AM

yeah, for some reason Sony makes it LOOK like you can buy from their website, but you can't.

You have to run the software you already downloaded and buy from there.

Bro Pete · 11-03-2010, 02:35 PM

Wow! Thanks guys. I feel kinda dumb. Once I buy and download a book maybe I could get someone to read it to me.

Under the Covers · 11-03-2010, 03:13 PM

Quote:

Originally Posted by Bro Pete

Wow! Thanks guys. I feel kinda dumb. Once I buy and download a book maybe I could get someone to read it to me.

Good one!

mrscoach · 11-03-2010, 06:52 PM

Depending on where in central Texas, I might.

It took me a while to figure it out, too. Don't feel too bad, Sony doesn't make that part clear.

Jeri Patrick · 11-03-2010, 08:20 PM

I think Sony should be embarrassed by their Reader software. There's nothing intuitive about it, you end up going round in circles trying to register and it just makes you want to tear your hair out!

doreenjoy · 11-03-2010, 08:54 PM

Quote:

Originally Posted by Jeri Patrick

I think Sony should be embarrassed by their Reader software. There's nothing intuitive about it, you end up going round in circles trying to register and it just makes you want to tear your hair out!

I disagree. I've never had a problem with the Sony software and the UI is very similar to iTunes.

Xanthe · 11-03-2010, 09:31 PM

I agree with Jeri. The Reader software leaves much to be desired.

I'm not an Apple fan grrl, but I think iTunes, while not perfect, is better designed and easier to use. Sony Reader just seems as though they tried to design as minimal a program as possible just to get something out there.

Other than using it to access the Sony ebook store (which I haven't been impressed with) there's really no point to the software at all. You can't edit meta tags with it, and it's easier to just drag-and-drop ebooks into the reader than to fire up the Sony software.

Bro Pete · 11-04-2010, 07:31 AM

Xanthe, Since I obviously haven't been using the Sony program for downloading books, I've been using Calibre for all my book transfer needs.
I was aware of dragging and dropping files but I have a question. Does the D and D goober up the file tree with lots of folders and duplicates? I have always been a stickler for eliminating extra folders and files on my electronics. I feel the need to eliminate dead ends and empty folders, it just feels more efficient.

elcreative · 11-04-2010, 11:21 AM

Clutter depends on you... if you don't copy it over then it doesn't appear, drag half a dozen books over and that's all that goes but drag a load of folders then you'll get the additional clutter. I use both calibre and drag'n'drop to move books but I move my books from a separate copy of the collection rather than calibre's original store which is really cluttered with extra stuff.
If you are only going to move from calibre itself then I'd stick to calibre's internal transfer but from elsewhere d'n'd works fine provided you select what you move carefully...

Quote:

Originally Posted by Bro Pete

I was aware of dragging and dropping files but I have a question. Does the D and D goober up the file tree with lots of folders and duplicates? I have always been a stickler for eliminating extra folders and files on my electronics. I feel the need to eliminate dead ends and empty folders, it just feels more efficient.

11-03-2010, 08:44 AM	#1
Bro Pete Connoisseur Posts: 76 Karma: 52944 Join Date: Oct 2010 Location: Central Texas Device: Sony PRS 650	Sony Reader Store download problem Every time I try to download a book from the reader store (free or purchased) it gives me a message "Our Reader Store software is required to purchase and download ebooks. Download it here." I have downloaded the software. I make sure it is running. I've tried it with my 650 connected and disconnected. I just can't get past the preliminary step to download the file. Anyone else have this problem? Anyone know know a fix?

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11-03-2010, 08:53 AM	#2
AlbertaCowboy Guru Posts: 819 Karma: 171672846 Join Date: Jan 2009 Location: Alberta, Canada Device: PRS-350, PRS-650, iPhone 6, NVIDIA Shield K1	Hey Bro Pete, Fire up the Reader software. On the far left hand side, you'll see some icons running down the page. (Library, Status, eBook Store, Computer). Click on the eBook store icon. This will take you to the Sony Reader Store, where you will have to sign into your account. From there, you should be able to buy what you need, (unless you run afoul of the geographic restrictions). It took me about an hour and a half to figure out how to buy my first book, so don't feel bad.

11-03-2010, 09:30 AM	#3
mrscoach Guru Posts: 762 Karma: 4837659 Join Date: Aug 2009 Location: San Angelo Texas Device: Samsung Galaxy tab	yeah, for some reason Sony makes it LOOK like you can buy from their website, but you can't. You have to run the software you already downloaded and buy from there.

11-03-2010, 02:35 PM	#4
Bro Pete Connoisseur Posts: 76 Karma: 52944 Join Date: Oct 2010 Location: Central Texas Device: Sony PRS 650	Wow! Thanks guys. I feel kinda dumb. Once I buy and download a book maybe I could get someone to read it to me.

11-03-2010, 06:52 PM	#6
mrscoach Guru Posts: 762 Karma: 4837659 Join Date: Aug 2009 Location: San Angelo Texas Device: Samsung Galaxy tab	Depending on where in central Texas, I might. It took me a while to figure it out, too. Don't feel too bad, Sony doesn't make that part clear.

11-03-2010, 08:20 PM	#7
Jeri Patrick I like to watch Posts: 12 Karma: 10 Join Date: Oct 2010 Location: Gold Coast, Australia Device: PRS-650	I think Sony should be embarrassed by their Reader software. There's nothing intuitive about it, you end up going round in circles trying to register and it just makes you want to tear your hair out!

11-03-2010, 09:31 PM	#9
Xanthe Plan B Is Now In Force Posts: 1,894 Karma: 8086979 Join Date: Jan 2010 Location: Surebleak Device: Aluratek,Sony 350/T1,Pandigital,eBM 911,Nook HD/HD+,Fire HDX 7/8.9,PW2	I agree with Jeri. The Reader software leaves much to be desired. I'm not an Apple fan grrl, but I think iTunes, while not perfect, is better designed and easier to use. Sony Reader just seems as though they tried to design as minimal a program as possible just to get something out there. Other than using it to access the Sony ebook store (which I haven't been impressed with) there's really no point to the software at all. You can't edit meta tags with it, and it's easier to just drag-and-drop ebooks into the reader than to fire up the Sony software.

11-04-2010, 07:31 AM	#10
Bro Pete Connoisseur Posts: 76 Karma: 52944 Join Date: Oct 2010 Location: Central Texas Device: Sony PRS 650	Xanthe, Since I obviously haven't been using the Sony program for downloading books, I've been using Calibre for all my book transfer needs. I was aware of dragging and dropping files but I have a question. Does the D and D goober up the file tree with lots of folders and duplicates? I have always been a stickler for eliminating extra folders and files on my electronics. I feel the need to eliminate dead ends and empty folders, it just feels more efficient.

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