more kindle help

dogsballs · 09-08-2008, 01:21 PM

my sisters new kindle seems to be broken i mean it wont charge either by mains or usb. now she is in the uk so sending it back is not really an option.
i have tried the reset button on the back but nothing, the charge light is not showing, i do notice that the usb connection is still slighty showing which suggests the last thing which happened was she had it connected to her pc.
she may or may not have disconnected the kindle without actually going through the disconnect routine for connected mass storage devices.
could she have a dude battery and where can she get another or is this something more serious
any help welcome

Leep · 09-08-2008, 01:55 PM

Quote:

Originally Posted by dogsballs

my sisters new kindle seems to be broken i mean it wont charge either by mains or usb. now she is in the uk so sending it back is not really an option.
i have tried the reset button on the back but nothing, the charge light is not showing, i do notice that the usb connection is still slighty showing which suggests the last thing which happened was she had it connected to her pc.
she may or may not have disconnected the kindle without actually going through the disconnect routine for connected mass storage devices.
could she have a dude battery and where can she get another or is this something more serious
any help welcome

I have had a problem in the past resetting. The procedure that finally worked for me was to turn off the switch on my Kindle, then turn it back on and use a toothpick to press the reset hole under the back cover. I then waited about a minute and switched it off and then on again and it worked.

Hope this helps!

dogsballs · 09-08-2008, 02:04 PM

tried that but get no responce any other suggestions

JMikeD · 09-08-2008, 02:26 PM

Not charging could very well be the battery. You might want to get another battery and try it.

I have seen credible reports that the Kindle doesn't charge from the USB port. I can't vouch for that, but you might want to discount that symptom. If you ignore the USB not charging, then it could also be a defective charger/adaptor.

Impress upon your sister that she has to go through the disconnect routine. I've had info get scrambled by not doing that (although not on the Kindle).

pilotbob · 09-08-2008, 02:33 PM

Quote:

Originally Posted by dogsballs

tried that but get no responce any other suggestions

Take the battery out for about 30 seconds, then put it back in... then turn on the device. This should force it to reset. If that doesn't work sounds like a bad battery.

Can she use it while it is plugged in?

BOb

wallcraft · 09-08-2008, 02:41 PM

From a google search it seems that dead Kindle batteries are more common that I expected. One thing I saw suggested was to remove and re-insert the existing battery.

If it is the charger (I don't know if the Kindle should work from the mains with a dead beattery or not), then Amazon UK sells (3rd party) replacements - just search for "amazon kindle" on amazon's UK web site.

Amazon sells replacement batteries, but only in the US.

bwit · 09-08-2008, 02:44 PM

Quote:

Originally Posted by JMikeD

I have seen credible reports that the Kindle doesn't charge from the USB port.

This is pretty much true. The Kindle will charge via USB if it is turned off but, even then, the charge cycle is very slow. When the Kindle is turned on, even when asleep, it apparently pulls more current than the USB provides so it can never charge via USB while on.

Regards,
Bob

wallcraft · 09-08-2008, 02:52 PM

As bwit says, it might be possible to use USB for (slow) charging, see Kindle USB.

daffy4u · 09-08-2008, 03:14 PM

If you can get a hold of a Palm Zire USB cable, that will charge the Kindle in about the same amount of time as the wall charger without turning the Kindle off. I first learned of it from TallMomof2 and I've tested this personally. I was able to find a cable for about $5 on eBay. You could probably find one in the U.K, just as easily.

Elsi · 09-08-2008, 04:35 PM

I found that the reset did not work consistently unless I performed the reset while the Kindle was plugged to the main. Check out this YouTube video about a frozen Kindle.

Ceili · 09-08-2008, 04:45 PM

Just in case it's a plug/power issue, plug the cord into the kindle and make sure the charging light not only comes on, but stays on once you put it down. It looks like it becomes loose after awhile and sometimes plugging it in does not start the charging process.

Good luck!

LazyScot · 09-08-2008, 04:49 PM

I've had a few heart-stop moments early on with mine, but it has always come back to life.

A couple of things -- it can take a while from plugging the charger in to get enough power into the battery and system to allow the CPU to wake up and turn on the LED. Daft, but it is a common situation where the LED is controlled by the CPU, so it takes time to get the LED to come on.

Secondly, I use a "shaver" adapter to plug the charger into a UK plug. Those I have all have fuses. And the fuse had blown on a couple of occasions. (I'm sure you can imagine my incredibly stupid embarassment...).

I'm not convinced that the USB is able to provide enough power to do anything other than trickle maintenance of the battery. I avoid using it when possible (even when I know the USB can provide a much higher current).

dogsballs · 09-09-2008, 05:16 AM

thank you all for the great advice. she was using a shaver adaptor (with fuse )to charge the kindle and guess what the fuse has blown just as lazyscot suggests it uses a 1 amp fuse so will have to get one today and go from there. I am surprised about the usb charging capabilities of the kindle or lack of

JMikeD · 09-09-2008, 06:43 AM

Quote:

Originally Posted by dogsballs

I am surprised about the usb charging capabilities of the kindle or lack of

Well, I don't think Amazon claims the Kindle will charge from the USB cable.

dogsballs · 09-09-2008, 06:45 AM

small update it was the fuse. man in the electrical store seems to think a 1amp fuse was insuficiant for my needs so recomended a 2 amp one. kindle now charging fine, thanks again

09-08-2008, 01:21 PM	#1
dogsballs Zealot Posts: 109 Karma: 509332 Join Date: Aug 2008 Device: sony psr-505	more kindle help my sisters new kindle seems to be broken i mean it wont charge either by mains or usb. now she is in the uk so sending it back is not really an option. i have tried the reset button on the back but nothing, the charge light is not showing, i do notice that the usb connection is still slighty showing which suggests the last thing which happened was she had it connected to her pc. she may or may not have disconnected the kindle without actually going through the disconnect routine for connected mass storage devices. could she have a dude battery and where can she get another or is this something more serious any help welcome

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
The Frugal Kindle ~ Frugal Finds Under $9 for the Kindle (Kindle eBook Resource)	eTrubrown	Self-Promotions by Authors and Publishers	3	10-10-2010 06:12 PM
Transfer Kindle books from Kindle PC to Kindle 3	ppearce	Amazon Kindle	15	09-16-2010 05:11 PM
Font hacks for the Kindle 2, Kindle International and Kindle DX	edge777	Kindle Developer's Corner	17	04-30-2010 04:11 PM
$0.01 in Kindle Store: Interactive Sudoku for Kindle 2 and Kindle DX - Volume 1	Xia	Deals and Resources (No Self-Promotion or Affiliate Links)	2	11-07-2009 10:06 AM

09-08-2008, 02:04 PM	#3
dogsballs Zealot Posts: 109 Karma: 509332 Join Date: Aug 2008 Device: sony psr-505	tried that but get no responce any other suggestions

09-08-2008, 02:26 PM	#4
JMikeD Evangelist Posts: 473 Karma: 15000 Join Date: Jul 2008 Device: Various and sundry	Not charging could very well be the battery. You might want to get another battery and try it. I have seen credible reports that the Kindle doesn't charge from the USB port. I can't vouch for that, but you might want to discount that symptom. If you ignore the USB not charging, then it could also be a defective charger/adaptor. Impress upon your sister that she has to go through the disconnect routine. I've had info get scrambled by not doing that (although not on the Kindle).

09-08-2008, 02:41 PM	#6
wallcraft reader Posts: 6,975 Karma: 5183568 Join Date: Mar 2006 Location: Mississippi, USA Device: Kindle 3, Kobo Glo HD	From a google search it seems that dead Kindle batteries are more common that I expected. One thing I saw suggested was to remove and re-insert the existing battery. If it is the charger (I don't know if the Kindle should work from the mains with a dead beattery or not), then Amazon UK sells (3rd party) replacements - just search for "amazon kindle" on amazon's UK web site. Amazon sells replacement batteries, but only in the US.

09-08-2008, 02:52 PM	#8
wallcraft reader Posts: 6,975 Karma: 5183568 Join Date: Mar 2006 Location: Mississippi, USA Device: Kindle 3, Kobo Glo HD	As bwit says, it might be possible to use USB for (slow) charging, see Kindle USB.

09-08-2008, 03:14 PM	#9
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	If you can get a hold of a Palm Zire USB cable, that will charge the Kindle in about the same amount of time as the wall charger without turning the Kindle off. I first learned of it from TallMomof2 and I've tested this personally. I was able to find a cable for about $5 on eBay. You could probably find one in the U.K, just as easily.

09-08-2008, 04:35 PM	#10
Elsi Wizard Posts: 2,366 Karma: 12000 Join Date: Jan 2008 Location: Texas, USA Device: Kindle; Sony PRS 505; Blackberry 8700C	I found that the reset did not work consistently unless I performed the reset while the Kindle was plugged to the main. Check out this YouTube video about a frozen Kindle.

09-08-2008, 04:45 PM	#11
Ceili well, that didn't work Posts: 103 Karma: 1027 Join Date: May 2008 Device: Kindle	Just in case it's a plug/power issue, plug the cord into the kindle and make sure the charging light not only comes on, but stays on once you put it down. It looks like it becomes loose after awhile and sometimes plugging it in does not start the charging process. Good luck!

09-08-2008, 04:49 PM	#12
LazyScot DSil Posts: 3,201 Karma: 6895096 Join Date: Sep 2007 Location: Hants, UK Device: Kindle, Cybook	I've had a few heart-stop moments early on with mine, but it has always come back to life. A couple of things -- it can take a while from plugging the charger in to get enough power into the battery and system to allow the CPU to wake up and turn on the LED. Daft, but it is a common situation where the LED is controlled by the CPU, so it takes time to get the LED to come on. Secondly, I use a "shaver" adapter to plug the charger into a UK plug. Those I have all have fuses. And the fuse had blown on a couple of occasions. (I'm sure you can imagine my incredibly stupid embarassment...). I'm not convinced that the USB is able to provide enough power to do anything other than trickle maintenance of the battery. I avoid using it when possible (even when I know the USB can provide a much higher current).

09-09-2008, 05:16 AM	#13
dogsballs Zealot Posts: 109 Karma: 509332 Join Date: Aug 2008 Device: sony psr-505	thank you all for the great advice. she was using a shaver adaptor (with fuse )to charge the kindle and guess what the fuse has blown just as lazyscot suggests it uses a 1 amp fuse so will have to get one today and go from there. I am surprised about the usb charging capabilities of the kindle or lack of

09-09-2008, 06:45 AM	#15
dogsballs Zealot Posts: 109 Karma: 509332 Join Date: Aug 2008 Device: sony psr-505	small update it was the fuse. man in the electrical store seems to think a 1amp fuse was insuficiant for my needs so recomended a 2 amp one. kindle now charging fine, thanks again

Advert

Advert