Hacking attempts and how the administrators deal with them

[User Name]

I'd like to express my severe disappointment on how the administrators of this forum handle complaints about hacking attempts.

I've got numerous attempts to hack into my account from 95.168.172.161, which belongs to the IP range of a bulletproof German provider. A complaint to this provider of course didn't help, so I sent a mail to the administrators of this forum and asked for blocking out this IP. It must be clearly visible to them from looking at the server logs, that this isn't one of the usual accidental failed logins, but an ongoing attempt to break into my account.

Guess what happened? Nothing... nothing at all.
Not even a reply which would shed a light on why nothing happens from their side.

I'm now even at a point where I'm so annoyed that I would cancel this account -- if there was a way to do that. Unfortunately there isn't.

[Alexander Turcic]

Dear "User Name",

We have no affiliation, neither with the Internet address nor the provider you cited.

It is possible that whoever is using that particular IP is trying to login using your username ("User Name"). In most cases, this is some kind of automated bot software. My guess in your case: the bot software uses a default username which happens to be the username you picked to register here.

Please understand that there are hundreds if not thousands of bots accessing MobileRead every day, many of them trying to do some kind of mischief. It would be a futile attempt trying to ban them based on individual Internet addresses (which is what you asked us to do in your mail).

We'd be more than happy to assist you in changing your username to something different, less generic and less likely to be targeted by bot software.

[User Name]

Originally Posted by Alexander Turcic

Dear "User Name",
Please understand that there are hundreds if not thousands of bots accessing MobileRead every day, many of them trying to do some kind of mischief. It would be a futile attempt trying to ban them based on individual Internet addresses (which is what you asked us to do in your mail).

You're blocking access for 15 minutes after multiple failed logins already now. I don't see the technical problem to block access completely when this happens several times in a row.

Originally Posted by Alexander Turcic

We'd be more than happy to assist you in changing your username to something different, less generic and less likely to be targeted by bot software.

As already mentioned, I'm meanwhile at a point where I'd be already happy if you'd just delete the account.

[Alexander Turcic]

Originally Posted by User Name

As already mentioned, I'm meanwhile at a point where I'd be already happy if you'd just delete the account.

As you wish, "User Name".