Help with Kindle App & iTunes....please

DianeKM · 08-26-2010, 08:16 PM

Hi. Can someone help me please. I downloaded the Kindle app for my new iPad today. I try to sync my music from iTunes to iPad and it asks me if I am sure I want to delete the Kindle App. I say no and iTunes doesnt let me sync the selected music. Advice would be much appreciated. Thanks.

kathyfitz · 08-26-2010, 09:30 PM

That is strange. Sounds like a glitch. Since it is a free app, you could go ahead and delete it and download it again after you sync. I would try with the app again after that. If syncing is still a problem, you could call Apple support. They are quite helpful and usually very nice.

DianeKM · 08-26-2010, 09:39 PM

Thank you Kathy. I will do that.

Merlintime · 08-27-2010, 09:48 PM

There could be a setting in iTunes which may be the cause. While the iPad is connected to your system open iTunes.

Select your iPad from the left side, then select the Apps tab in the right window.
Look to see if there is a check beside 'Sync Apps'. Put a check in the box (if not already) and perform a sync.

I kept getting the same message when attempting to sync photos. Once I put a check beside 'Sync Apps', I was able to sync without deleting the apps I installed.

Perhaps your issue is similar.

curiousrobot · 09-01-2010, 02:51 PM

Yes, it sounds like what you've done is unchecked the "automatically sync new apps" box (or whatever the exact wording is) under the apps tab. When it sees a new app on your device that isn't checked in the check-box in the apps section, it asks if you really want to delete it. (One reason you'd have an app on your device without it being selected to sync is because you downloaded it on your device after doing so on a different device.) If you don't want to auto-update all your apps, just check that one in the list for the device (again, in the apps tab) and then it will sync without error.

When you tell it not to remove the app, it's simply canceling the sync altogether.

08-26-2010, 08:16 PM	#1
DianeKM Junior Member Posts: 2 Karma: 10 Join Date: Aug 2010 Device: iPad	Help with Kindle App & iTunes....please Hi. Can someone help me please. I downloaded the Kindle app for my new iPad today. I try to sync my music from iTunes to iPad and it asks me if I am sure I want to delete the Kindle App. I say no and iTunes doesnt let me sync the selected music. Advice would be much appreciated. Thanks.

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08-26-2010, 09:30 PM	#2
kathyfitz Electronics Whore Posts: 115 Karma: 162 Join Date: Feb 2010 Location: The Mountains of Southern California Device: Kindle Paperwhite, iPad, iPad mini, iPhone5, Kindle3	That is strange. Sounds like a glitch. Since it is a free app, you could go ahead and delete it and download it again after you sync. I would try with the app again after that. If syncing is still a problem, you could call Apple support. They are quite helpful and usually very nice.

08-26-2010, 09:39 PM	#3
DianeKM Junior Member Posts: 2 Karma: 10 Join Date: Aug 2010 Device: iPad	Thank you Kathy. I will do that.

08-27-2010, 09:48 PM	#4
Merlintime Junior Member Posts: 1 Karma: 10 Join Date: Aug 2010 Location: VA Device: IPad	There could be a setting in iTunes which may be the cause. While the iPad is connected to your system open iTunes. Select your iPad from the left side, then select the Apps tab in the right window. Look to see if there is a check beside 'Sync Apps'. Put a check in the box (if not already) and perform a sync. I kept getting the same message when attempting to sync photos. Once I put a check beside 'Sync Apps', I was able to sync without deleting the apps I installed. Perhaps your issue is similar.

09-01-2010, 02:51 PM	#5
curiousrobot Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Location: Columbus, OH Device: iPad; Sony 505	Yes, it sounds like what you've done is unchecked the "automatically sync new apps" box (or whatever the exact wording is) under the apps tab. When it sees a new app on your device that isn't checked in the check-box in the apps section, it asks if you really want to delete it. (One reason you'd have an app on your device without it being selected to sync is because you downloaded it on your device after doing so on a different device.) If you don't want to auto-update all your apps, just check that one in the list for the device (again, in the apps tab) and then it will sync without error. When you tell it not to remove the app, it's simply canceling the sync altogether.

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