Kobo Vox keeps Resetting

jacksonwinston · 01-16-2012, 07:40 PM

Last night I shut off my Vox, and today I went to turn it on fully charged. When I turned it on it came up and said Resetting our Kobo eReeader. Your Kobo eReader is being reset, and will restart in a moment, then it says restarting and it never goes any further then that and starts over again. I've tried reseting it holding the button down for 10 seconds. I've tried the factory reset, and I have taken the back panel off and reset it. I dont know what else to do to try and fix it. I called kobo, and they told me to do what I had alread done and then said they would have to send a email to their tier 2 support team. If anyone has any advise in the meantime it would be greatly appreciated.

Insouciant Soul · 01-16-2012, 07:46 PM

Have you tried this version of the factory reset?
https://www.mobileread.com/forums/sho...69&postcount=5

Follow step 2. It took me a few tries to get it right, but once it worked it got my vox going that was seemingly done for.

Cdesja5 · 01-16-2012, 07:50 PM

turn off, then press the up volume and the on-off button at the same time, hold for at least 20 seconds. Try multiple times if it does not work at first. Other users solved their problem doing that. If that doesn' t work, plug into pc, format and start up the Vox again once you've disconnected.

jacksonwinston · 01-16-2012, 10:11 PM

Can you tell me how to format?

Cdesja5 · 01-16-2012, 10:49 PM

plug into your pc and follow the instructions in this thread:

https://www.mobileread.com/forums/sho...ght=vox+format

A few other suggestions that may help are also listed.

01-16-2012, 07:40 PM	#1
jacksonwinston Junior Member Posts: 2 Karma: 10 Join Date: Jan 2012 Device: kobo vox	Kobo Vox keeps Resetting Last night I shut off my Vox, and today I went to turn it on fully charged. When I turned it on it came up and said Resetting our Kobo eReeader. Your Kobo eReader is being reset, and will restart in a moment, then it says restarting and it never goes any further then that and starts over again. I've tried reseting it holding the button down for 10 seconds. I've tried the factory reset, and I have taken the back panel off and reset it. I dont know what else to do to try and fix it. I called kobo, and they told me to do what I had alread done and then said they would have to send a email to their tier 2 support team. If anyone has any advise in the meantime it would be greatly appreciated.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kobo Vox, Kobo preorder	shannont	Kobo Tablets	5	12-17-2012 09:52 PM
Kobo Vox and Kobo Touch now buddies!	Reader Paradice	Kobo Tablets	30	12-16-2011 10:18 PM
Kobo touch resetting by itself	The Terminator	Kobo Reader	2	09-10-2011 04:03 PM
KOBO WIFI resetting view mode	blastyrant	Kobo Reader	1	08-24-2011 11:15 AM

01-16-2012, 07:46 PM	#2
Insouciant Soul Junior Member Posts: 6 Karma: 10 Join Date: Jan 2012 Device: vox	Have you tried this version of the factory reset? https://www.mobileread.com/forums/sho...69&postcount=5 Follow step 2. It took me a few tries to get it right, but once it worked it got my vox going that was seemingly done for.

01-16-2012, 07:50 PM	#3
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	turn off, then press the up volume and the on-off button at the same time, hold for at least 20 seconds. Try multiple times if it does not work at first. Other users solved their problem doing that. If that doesn' t work, plug into pc, format and start up the Vox again once you've disconnected.

01-16-2012, 10:11 PM	#4
jacksonwinston Junior Member Posts: 2 Karma: 10 Join Date: Jan 2012 Device: kobo vox	Can you tell me how to format?

01-16-2012, 10:49 PM	#5
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	plug into your pc and follow the instructions in this thread: https://www.mobileread.com/forums/sho...ght=vox+format A few other suggestions that may help are also listed.

Advert

Advert