Does anyone have Fictionwise's phone #?

[GatorDeb]

They suspended all my downloads because they said my credit card information didn't match

(I can't even download previously-purchased books!).

[JSWolf]

Originally Posted by GatorDeb

They suspended all my downloads because they said my credit card information didn't match

(I can't even download previously-purchased books!).

I found what you want....

Fictionwise Inc.
Private Company, Headquarters Location
407 Main St., Chatham, NJ, United States
(973)701-6773, (973)701-6774 fax, http://www.fictionwise.com
Primary SIC: Book Publishing & Printing, Primary NAICS: Book Publishers
Description: Manufacturing: Publishes fiction in ebook format and also publishes nonfiction, erotica, humor, horror and romance

[GatorDeb]

Thanks!!

They flagged it because I spent too much

I think they're not used to getting calls at that number, he seemed to be wondering why I was calling him

[JSWolf]

So are you all sorted now?

[GatorDeb]

Yep just downloaded a book just fine! Thanks again! BTW how did you find it?

Now I'm just having another problem, I want to delete a Mobipocket ID and add another one but I get a red error message PIN not valid. Sent them an email, I'll see what they say.

[JSWolf]

I found it by searching for "Fictionwise Inc." via Google and found it right off.

[CleverClothe]

Originally Posted by GatorDeb

Thanks!!

They flagged it because I spent too much

I suppose this is a good thing. Although, I don't think it is likely that someone would steal your CC info to go on an eBook buying spree.

[cyan]

Originally Posted by GatorDeb

Thanks!!

They flagged it because I spent too much

I think they're not used to getting calls at that number, he seemed to be wondering why I was calling him

Out of curiosity, how much is too much?

[GatorDeb]

Sorry won't say

[Tommo43]

Originally Posted by GatorDeb

They suspended all my downloads because they said my credit card information didn't match

(I can't even download previously-purchased books!).

They keep on telling me that my address is not the same as my credit card address .but I'ver checked with my credit card company and it is. I can only assume that as their sign in page doesn't give enough boxes to cover my address (my house has a name not a number) causes the confusion.
They haven't stopped my account yet but the address and telephone number may come in handy

Tommo

[MonaLS]

Originally Posted by GatorDeb

Thanks!!

They flagged it because I spent too much

Reminds me of when I bought my second Kindle a week after ordering the first one - my credit card company had a fit - blocked the purchase - called me on the telephone. Had to finally give up and use another card I had so much run around.