Adobe Reader error message

Miss · 02-06-2012, 02:28 PM

When I attempt to open a book through Adobe Reader I get the message that "Adobe Reader could not open '[book name]' because it is either not a supported file type or because the file has been damaged."

I get this for everything I ever try to open with Adobe Reader. Nothing has opened successfully. I have tried at least a dozen different websites. The most recent was Christianbook.com, where I downloaded the free ebook "Finder's Keepers".

I've finally concluded that it can't be an issue with the files, as I had been assuming up until this point.

Anyone have any ideas?

AnemicOak · 02-06-2012, 02:45 PM

Quote:

Originally Posted by Miss

I get this for everything I ever try to open with Adobe Reader. Nothing has opened successfully. I have tried at least a dozen different websites. The most recent was Christianbook.com, where I downloaded the free ebook "Finder's Keepers".

According to their website that book is a DRM'd ePub. You need to install and register Adobe Digital Editions (not Adobe Reader) in order to download and open/read it. The file you downloaded is likely the .acsm file which is a file that gives Adobe Digital Editions the info it needs to download the ePub (or PDF depending on the book).

Miss · 02-06-2012, 03:35 PM

I have already installed Adobe Digital Editions and have an account there. When I double-click the downloaded link to open the ebook and get the Adobe Reader error message, Adobe Digital Editions also opens automatically, but the book never shows up there.

What am I doing wrong?

Miss · 07-14-2012, 05:36 PM

Just to update this, I ended up getting a new computer (for other reasons) and ADE works just fine for me now. At last, now I can get down to the business of actually adding all the books I want to my ereader!

02-06-2012, 02:28 PM	#1
Miss Connoisseur Posts: 75 Karma: 491022 Join Date: Aug 2011 Location: USA Device: Pocketbook 360+	Adobe Reader error message When I attempt to open a book through Adobe Reader I get the message that "Adobe Reader could not open '[book name]' because it is either not a supported file type or because the file has been damaged." I get this for everything I ever try to open with Adobe Reader. Nothing has opened successfully. I have tried at least a dozen different websites. The most recent was Christianbook.com, where I downloaded the free ebook "Finder's Keepers". I've finally concluded that it can't be an issue with the files, as I had been assuming up until this point. Anyone have any ideas?

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02-06-2012, 03:35 PM	#3
Miss Connoisseur Posts: 75 Karma: 491022 Join Date: Aug 2011 Location: USA Device: Pocketbook 360+	I have already installed Adobe Digital Editions and have an account there. When I double-click the downloaded link to open the ebook and get the Adobe Reader error message, Adobe Digital Editions also opens automatically, but the book never shows up there. What am I doing wrong?

07-14-2012, 05:36 PM	#4
Miss Connoisseur Posts: 75 Karma: 491022 Join Date: Aug 2011 Location: USA Device: Pocketbook 360+	Just to update this, I ended up getting a new computer (for other reasons) and ADE works just fine for me now. At last, now I can get down to the business of actually adding all the books I want to my ereader!

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