My PRS350 seems to have locked up

GlenBarrington · 12-06-2012, 03:20 AM

when my PC went to sleep. The reset button doesn't seem to work either. The screen displays continuouly a "Charging Stopped" message. Any suggestions?

FizzyWater · 12-06-2012, 03:52 AM

I had one of the Sony's (can't remember if it was the 350 or the 650) lock up so bad, I pretty much had to leave it sit overnight and it drained the battery enough to shut it down completely. Which then let me plug it in and turn it back on.

Mark Nord · 12-06-2012, 05:15 AM

Quote:

Originally Posted by GlenBarrington

... The reset button doesn't seem to work either. The screen displays continuouly a "Charging Stopped" message. ...

This is normal, as the reset-button only shuts off the device. NOT clearing the screen - as one would expect. BTW this "feature" of e-ink - to hold a image infinite, without any power consumption, is used with StandbyImages"

You will have to restart the reader with the power-switch.
But as FizzyWater wrote, a connected PC in standby can have drained your battery.

So recharge, preferred with a main-charger. Almost any cellphone charger with Mico-USB tip will do.

GlenBarrington · 12-06-2012, 11:23 PM

No luck, The charging LED doesn't seem to light up either, but I left it connected to the charger all day. I wonder if the battery needs replacing. Does anyone know what they cost?

Edit:Sheesh! NOW the charging LED lights up. I'll take a look in the morning and see if it's any better.

Analogus · 12-07-2012, 03:10 AM

Everything you describe sounds normal to me.

Your reader seems to be completely discharged and even the charging light needs some power to lighten up.

A.

GlenBarrington · 12-07-2012, 06:17 AM

Good to go now. I had forgotten the 350's charging 'quirks'.

Pinecone · 12-10-2012, 01:26 PM

When you computer went to sleep, it probably dropped power to the USB port. And in some cases, it will actually drain the battery.

And an eink screen holds the last image until it is actually changed, and it can't change without power.

FizzyWater · 12-10-2012, 11:12 PM

Glad to hear you're back in business! The 350 is such a nice little reader, it would be sad if it were dead.

Gardenman · 12-13-2012, 04:12 PM

I have a 350 I just got that had the same problem. Thanks to the info here, I got it going again.

12-06-2012, 03:20 AM	#1
GlenBarrington Cheese Whiz Posts: 1,986 Karma: 11677147 Join Date: Jan 2010 Location: Springfield, Illinois Device: Kindle PW, Samsung Tab A 10.1(2019), Pixel 6a.	My PRS350 seems to have locked up when my PC went to sleep. The reset button doesn't seem to work either. The screen displays continuouly a "Charging Stopped" message. Any suggestions?

12-06-2012, 11:23 PM	#4
GlenBarrington Cheese Whiz Posts: 1,986 Karma: 11677147 Join Date: Jan 2010 Location: Springfield, Illinois Device: Kindle PW, Samsung Tab A 10.1(2019), Pixel 6a.	Been on charge all day No luck, The charging LED doesn't seem to light up either, but I left it connected to the charger all day. I wonder if the battery needs replacing. Does anyone know what they cost? Edit:Sheesh! NOW the charging LED lights up. I'll take a look in the morning and see if it's any better. Last edited by GlenBarrington; 12-06-2012 at 11:24 PM. Reason: My life is a soap opera of no particular importance.

12-07-2012, 06:17 AM	#6
GlenBarrington Cheese Whiz Posts: 1,986 Karma: 11677147 Join Date: Jan 2010 Location: Springfield, Illinois Device: Kindle PW, Samsung Tab A 10.1(2019), Pixel 6a.	Thanks All! Good to go now. I had forgotten the 350's charging 'quirks'.

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12-06-2012, 03:52 AM	#2
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	I had one of the Sony's (can't remember if it was the 350 or the 650) lock up so bad, I pretty much had to leave it sit overnight and it drained the battery enough to shut it down completely. Which then let me plug it in and turn it back on.

12-07-2012, 03:10 AM	#5
Analogus Fanatic Posts: 568 Karma: 2170348 Join Date: Apr 2011 Device: 2x Sony PRS-350; PRS-300 (†), Paperwhite (†), Voyage	Everything you describe sounds normal to me. Your reader seems to be completely discharged and even the charging light needs some power to lighten up. A.

12-10-2012, 01:26 PM	#7
Pinecone Guru Posts: 902 Karma: 1660722 Join Date: Nov 2009 Location: Maryland Device: PRS-650, PRS-600, PRS-350	When you computer went to sleep, it probably dropped power to the USB port. And in some cases, it will actually drain the battery. And an eink screen holds the last image until it is actually changed, and it can't change without power.

12-10-2012, 11:12 PM	#8
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	Glad to hear you're back in business! The 350 is such a nice little reader, it would be sad if it were dead.

12-13-2012, 04:12 PM	#9
Gardenman Wizard Posts: 1,097 Karma: 9177222 Join Date: Oct 2010 Location: USA Device: sony prs-350,Nook HD+, Kindle 2nd gen, kindle keyboard	I have a 350 I just got that had the same problem. Thanks to the info here, I got it going again.