09-18-2009, 11:40 AM | #1 |
Enthusiast
Posts: 28
Karma: 10
Join Date: Jul 2009
Device: sony 505
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cord issues
All of a sudden now when I connect my reader to the computer nothing happens. I can't charge my reader or add books to it. Its not the cords fault because because it still works fine with other items. So it must be a problem with the reader. If the readers usb connector is broke some how I am not sure how to go about fixing it. I know I could get a wall charger to charge the reader but I would still be unable to connect to the computer.
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09-18-2009, 11:25 PM | #2 |
Enthusiast
Posts: 28
Karma: 10
Join Date: Jul 2009
Device: sony 505
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The funny thing is that when I first connect the PRS to the computer for just a few seconds the light comes on blinks and then goes out. Thats it though , the computer never recognizes the PRS and the PRS behaves like its not hooked up to anything. It looks like I am going to have to send it to Sony and trade it for a refurbished one, I wonder how long that will take?
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09-20-2009, 11:51 AM | #3 |
Wizard
Posts: 3,442
Karma: 300001
Join Date: Sep 2006
Location: Belgium
Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear
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Try another USB cable/and or USB port.
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09-20-2009, 12:26 PM | #4 |
Enthusiast
Posts: 28
Karma: 10
Join Date: Jul 2009
Device: sony 505
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I have tried different cables and both ports on the computer. It sadly seems to be a problem with the usb port on the reader itself.
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09-21-2009, 02:51 AM | #5 |
Liseuse Lover
Posts: 869
Karma: 1035404
Join Date: Jul 2008
Location: Netherlands
Device: PRS-505
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Try these things before you send it in, trying to connect after each step:
- rebooting your PC. - complete shutdown and restart of reader (settings > advanced settings > device shutdown). - format of reader memory (kills all books on the reader!) - settings > advanced settings > format internal memory. |
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09-26-2009, 12:50 PM | #6 |
I eat books
Posts: 601
Karma: 5124
Join Date: Jun 2009
Location: Milan, Italy
Device: Gen3 PRS-505 PRS-600 PB360 PB302 K2 Opus BebookMini OnyxBoox K3 KDXG
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If you're on a Mac, try to reset the PRAM too.
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