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Old 12-15-2012, 06:25 AM   #1
tekkkkkk
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Exclamation Error download metadata end cover
Good Morning,
i have a little problem when downloading metadata and cover.
From today Calibre (V. 0.9.10) fail to download metadata.
View attachment for details

I have noticed, into debug trace file, this row:
calibre 0.9.10 isfrozen: True is64bit: False

But i have Windows 7 x64.....
Regards.

Another trace file
Attached Files
File Type: txt Calibre_trace_W7x64.txt (2.6 KB, 187 views)
File Type: txt Calibre_trace_W7x642.txt (2.6 KB, 171 views)
Last edited by tekkkkkk; 12-15-2012 at 06:37 AM.
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Old 12-15-2012, 06:51 AM   #2
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Quote:
Originally Posted by tekkkkkk View Post
Good Morning,
i have a little problem when downloading metadata and cover.
From today Calibre (V. 0.9.10) fail to download metadata.
View attachment for details

I have noticed, into debug trace file, this row:
calibre 0.9.10 isfrozen: True is64bit: False

But i have Windows 7 x64.....
Regards.

Another trace file
Did you install the Windows 64 version?
The changeover is not automatic.
If you had the original 32bit, that is the version that will be suggested if you use the Get Update.
You need to deliberately make the choice keep using 32 or go with 64.

IIRC you can have both installed, if you want only 64, then un install the 32 bit version. Calibre configuration will remain and that points to the library you are using.
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Old 12-15-2012, 07:26 AM   #3
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Yes.
The first attachment refers to the first installation. The second, to the re-installation.

There is a way to completely remove software (including windows hidden folder like "ProgramData" , etc...) ?
Last edited by tekkkkkk; 12-15-2012 at 07:34 AM.
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Old 12-15-2012, 07:33 AM   #4
kovidgoyal
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Your antivirus program is blocking calibre. See the line

WindowsError: [Error 5] Access is denied: u'C:\\Users\\matteo\\AppData\\Local\\Temp\\calibre _0.9.10_tmp_wf5xv9\\cugi94_metadata_bulk'
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Old 12-15-2012, 07:37 AM   #5
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Quote:
Originally Posted by kovidgoyal View Post
Your antivirus program is blocking calibre. See the line

WindowsError: [Error 5] Access is denied: u'C:\\Users\\matteo\\AppData\\Local\\Temp\\calibre _0.9.10_tmp_wf5xv9\\cugi94_metadata_bulk'
No. I have the same error without Antivirus (KIS2013)
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Old 12-15-2012, 07:47 AM   #6
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Eureka... I have solved the problem. I have execute Calibre as administrator
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