MobileRead Forums
Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader
Reload this Page Help! Purchased books not showing on reader

Notices

Reply
 
Thread Tools Search this Thread
Old 07-09-2010, 10:39 PM   #1
maggieb5555
Member
maggieb5555 began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Apr 2010
Device: KOBO, Aluratek Libre
Help! Purchased books not showing on reader
Hi everyone, Just purchaseda Kobo and bought a few epub books online...they show up on both the kobo app and ADE...but they dont show up on reader. When I view on my laptop folder view they are there.

I am so confused...the only books that show up are the pre loaded ones..I check settings on Kobo and I have tried checking show all and show just my books..nothing....

I have the latest software from what I can see ..it says revision 58 software version1.4 june 27 2010

any help greatfully appreciated!

Maggie
maggieb5555 is offline   Reply With Quote
Old 07-09-2010, 10:45 PM   #2
SameerH
Product Manager
SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.
 
SameerH's Avatar
 
Posts: 487
Karma: 590887
Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Hi Maggie,

If you open up the Kobo App and connect the eReader, you will see a 'sync' button on the bottom left hand side. Silly question, but have you clicked on sync to sync from the desktop app to the Kobo eReader?
SameerH is offline   Reply With Quote
Old 07-09-2010, 10:56 PM   #3
maggieb5555
Member
maggieb5555 began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Apr 2010
Device: KOBO, Aluratek Libre
LOL...yep...synced til I am blue in the face! This is sooo frustrating.....
maggieb5555 is offline   Reply With Quote
Old 07-09-2010, 11:00 PM   #4
SameerH
Product Manager
SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.
 
SameerH's Avatar
 
Posts: 487
Karma: 590887
Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Quote:
Originally Posted by maggieb5555 View Post
LOL...yep...synced til I am blue in the face! This is sooo frustrating.....
What happens when you try and sync it? Does it do anything?
SameerH is offline   Reply With Quote
Old 07-09-2010, 11:03 PM   #5
maggieb5555
Member
maggieb5555 began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Apr 2010
Device: KOBO, Aluratek Libre
Yes..it says it is syncing then it says its downloading each book (4 of them) and then they dont show up on reader but they are there because I can see them when I view files from PC
maggieb5555 is offline   Reply With Quote
Old 07-09-2010, 11:12 PM   #6
SameerH
Product Manager
SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.
 
SameerH's Avatar
 
Posts: 487
Karma: 590887
Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Quote:
Originally Posted by maggieb5555 View Post
Yes..it says it is syncing then it says its downloading each book (4 of them) and then they dont show up on reader but they are there because I can see them when I view files from PC
very strange indeed.

Can you press menu > settings and then see if it has your email address listed there. If it does then it means it did sync with your account at least once.

Can you also check if you have an "I'm Reading" heading at the top of the screen?

Can you let me know one of the books you purchased?

Sorry for all the questions, just trying to get an idea of the situation.
SameerH is offline   Reply With Quote
Old 07-09-2010, 11:18 PM   #7
maggieb5555
Member
maggieb5555 began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Apr 2010
Device: KOBO, Aluratek Libre
Quote:
Originally Posted by SameerH View Post
very strange indeed.

Can you press menu > settings and then see if it has your email address listed there. If it does then it means it did sync with your account at least once.

Can you also check if you have an "I'm Reading" heading at the top of the screen?

Can you let me know one of the books you purchased?

Sorry for all the questions, just trying to get an idea of the situation.
No please keep asking questions! I appreciate the help..this is very strange and frustrating..yes it shows my email..The " I'm reading "just shows one book Huckelbery Finn...which I must have clicked when I first got reader....one of the books purchased is Nora Roberts Midnighty in Death....

.in case this matters I did have an SD card in with all my other non DRM books and I could read them no problem so I am thinking this may have something to do with ADE?? SD card is not in there right now....
maggieb5555 is offline   Reply With Quote
Old 07-09-2010, 11:39 PM   #8
maggieb5555
Member
maggieb5555 began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Apr 2010
Device: KOBO, Aluratek Libre
Thanks so much for help..will touch base tomorrow.....

Maggie
maggieb5555 is offline   Reply With Quote
Old 07-10-2010, 12:12 AM   #9
maggieb5555
Member
maggieb5555 began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Apr 2010
Device: KOBO, Aluratek Libre
Okay...I was searching the forums and found the member "cancan" who had same problem as me..he deleted the file koboreader.sqlite and reset to factory settings..it deleted the "free" books which I didn't want anyway..followed rest of his advise


https://www.mobileread.com/forums/showthread.php?t=88957


and I am now just using adobe as my software and it works!!

Thanks cancan!!
maggieb5555 is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Purchased books not showing up after syncing peachykeen Kobo Reader 10 09-10-2010 01:14 AM
About Purchased Books (and where to request?) cancelx Ectaco jetBook 5 07-21-2010 09:35 PM
Classic Purchased Nook Books Showing Up Unavailable?? ow88 Barnes & Noble NOOK 15 02-26-2010 11:01 PM
How many books have you purchased? pwalker8 Sony Reader 47 11-11-2008 05:28 PM
Converting Palm purchased books to Reader? SciFiReader Sony Reader 5 02-23-2007 06:00 AM


All times are GMT -4. The time now is 01:59 AM.

Contact Us - FAQ - Guidelines - Privacy - Top

MobileRead.com is a privately owned, operated and funded community.