Gen3 Can't do the upgrade

Conor · 01-01-2010, 05:30 PM

The SD slot seems to be broken.

It's been over a year since I last had an SD card in it. Not needed apart from the 1.2 upgrade, as the main memory is only about 1/3 full. It worked fine then though.
And yes, I did insert in the right way round.
I'd like the 1.5 upgrade, but possibly not enough to pay for the repair. Anyone know how much it would cost? There's no other way of upgrading, I suppose?

K-Thom · 01-01-2010, 06:23 PM

Other than of sending your device to Bookeen, I suppose not.

You may try another SD card, which is much cheaper than any initial postage.

Idoine · 01-02-2010, 09:41 AM

If you used a SD card some times ago, I don't think the SD slot is broken, I'd put it on the SD card !

If you have another one, as HarryT said, try it, if not, try 1. to format the SD card (completely, no fast format) in FAT32, and retry, or 2. to check for problems (right-click, Properties, Tools tab, I think - french version here

)

PS : I had issues with the upgrade too, due to my SD card. Didn't do anything when I pushed the nav button, didn't detect the card, I suppose. I had another one, so I tried it and it went well !

HarryT · 01-02-2010, 09:49 AM

The easy way to see if your SD card is "working" is to look at the library screen - it should display an "SD" symbol at the lower right if the card is inserted and being correctly read.

Conor · 01-02-2010, 09:58 AM

Thanks. I've tried two though, both of which work fine in my laptop. I tried formatting one FAT32 as well.
The one I know worked has gone walkabout. I'll try another.

Crusader · 01-02-2010, 11:49 AM

It could also be that you aren't holding the center button in correctly/long enough during the boot with the SD card inserted. Some users have reported that it helps to put the Cybook down on a table and then pressing down on the center button with a finger or pencil.

Quote:

Originally Posted by fiery

Try to format your SD in FAT32. Then put the update_kernel file there. Mine was formatted in FAT (FAT16) by default. Bookeen requires that SD card must be in FAT32. Notice that on Windows Vista and 7 you will need some third party utility as Seagate DiscWizard to format your SD card in FAT32. Also, make sure that you hold the center button. In my first attempt I found that I was holding also the right navigation button and it started as usual. Then I put the reader on a desk and with my index finger on the center key it worked fine

Quote:

Originally Posted by JOZAWUN

BINGO; it worked when I put it on the desk and pressed down hard with a cylindrical communication device (or, pencil). Thanks for the suggestion. I wasn't being stupid, just ham-fisted!

lmarie · 01-02-2010, 12:16 PM

This may be irrelevant, but I couldn't get the update to work after I downloaded it through Win 7 -- I finally used my Win XP netbook to reformat the SD, redownloaded the update, and was able to get everything to load on the reader that way.

Idoine · 01-02-2010, 03:41 PM

Quote:

Originally Posted by lmarie

This may be irrelevant, but I couldn't get the update to work after I downloaded it through Win 7 -- I finally used my Win XP netbook to reformat the SD, redownloaded the update, and was able to get everything to load on the reader that way.

I use Windows 7 too, and didn't have any problem with the downloaded file, just the SD card !

Conor · 01-02-2010, 05:10 PM

Quote:

Originally Posted by Crusader

It could also be that you aren't holding the center button in correctly/long enough during the boot with the SD card inserted. Some users have reported that it helps to put the Cybook down on a table and then pressing down on the center button with a finger or pencil.

I tried that. Before I thought to try reading books off the SD card.

@ lmarie. I'm still using XP. But switching to Windows 7 shortly.

Conor · 01-03-2010, 10:34 AM

Bingo!
I found a card that worked. And v1.5 now up and running.

Now to rearrange the folders.

lmarie · 01-03-2010, 08:41 PM

Glad it worked for you!

01-01-2010, 05:30 PM	#1
Conor Groupie Posts: 153 Karma: 1011234 Join Date: Aug 2009 Device: Kindle Kobo Touch	Can't do the upgrade The SD slot seems to be broken. It's been over a year since I last had an SD card in it. Not needed apart from the 1.2 upgrade, as the main memory is only about 1/3 full. It worked fine then though. And yes, I did insert in the right way round. I'd like the 1.5 upgrade, but possibly not enough to pay for the repair. Anyone know how much it would cost? There's no other way of upgrading, I suppose?

01-02-2010, 09:41 AM	#3
Idoine Which book will be next ? Posts: 661 Karma: 2172 Join Date: Jan 2009 Location: France Device: Cybook Gen3 1.5, Sony PRS 600 RC, Samsung Omnia...	If you used a SD card some times ago, I don't think the SD slot is broken, I'd put it on the SD card ! If you have another one, as HarryT said, try it, if not, try 1. to format the SD card (completely, no fast format) in FAT32, and retry, or 2. to check for problems (right-click, Properties, Tools tab, I think - french version here ) PS : I had issues with the upgrade too, due to my SD card. Didn't do anything when I pushed the nav button, didn't detect the card, I suppose. I had another one, so I tried it and it went well ! Last edited by Idoine; 01-02-2010 at 09:44 AM.

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01-01-2010, 06:23 PM	#2
K-Thom The one and only Posts: 3,302 Karma: 535819 Join Date: Oct 2008 Location: Berlin, Germany Device: yup!	Other than of sending your device to Bookeen, I suppose not. You may try another SD card, which is much cheaper than any initial postage.

01-02-2010, 09:49 AM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The easy way to see if your SD card is "working" is to look at the library screen - it should display an "SD" symbol at the lower right if the card is inserted and being correctly read.

01-02-2010, 09:58 AM	#5
Conor Groupie Posts: 153 Karma: 1011234 Join Date: Aug 2009 Device: Kindle Kobo Touch	Thanks. I've tried two though, both of which work fine in my laptop. I tried formatting one FAT32 as well. The one I know worked has gone walkabout. I'll try another.

01-02-2010, 12:16 PM	#7
lmarie Dilettante Posts: 148 Karma: 132 Join Date: Dec 2007 Location: Philadelphia area Device: EB1150, Cybook Gen3, Kobo Touch	This may be irrelevant, but I couldn't get the update to work after I downloaded it through Win 7 -- I finally used my Win XP netbook to reformat the SD, redownloaded the update, and was able to get everything to load on the reader that way.

01-03-2010, 10:34 AM	#10
Conor Groupie Posts: 153 Karma: 1011234 Join Date: Aug 2009 Device: Kindle Kobo Touch	Bingo! I found a card that worked. And v1.5 now up and running. Now to rearrange the folders.

01-03-2010, 08:41 PM	#11
lmarie Dilettante Posts: 148 Karma: 132 Join Date: Dec 2007 Location: Philadelphia area Device: EB1150, Cybook Gen3, Kobo Touch	Glad it worked for you!

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