Content Special Offers for new Kindle (KSO) - Page 44

cfo · 10-04-2011, 11:00 PM

Quote:

Originally Posted by Nyssa

1. Thank you for the info.

2. Offers can only be claimed directly through the Kindle? Can I not redeem them through Amazon online? I haven't really used the experimental web browser on my K3 and have only purchased a book or two directly through the Kindle. All other actions were performed from my PC.

Yeah, you claim the offer through your Kindle. Once claimed, you will get a super-fast e-mail that contains the special offer code, which you would then redeem at Amazon. As for claiming an offer online at Amazon instead of through your Kindle, I didn't think it was possible as I assumed each offer code is specific for a Kindle. Also, I could not find a offer claim section in Manage My Kindle or anywhere else.

tubemonkey · 10-04-2011, 11:23 PM

Quote:

Originally Posted by Nyssa

1. Thank you for the info.

2. Offers can only be claimed directly through the Kindle? Can I not redeem them through Amazon online? I haven't really used the experimental web browser on my K3 and have only purchased a book or two directly through the Kindle. All other actions were performed from my PC.

You're welcome.

You must claim offers from your Kindle. You can't do it from your PC. Also, you only have 4 days to claim them once they appear. If you fail to do so, you'll lose out on those offers.

In my opinion, the web browser is a joke; but others think quite the opposite.

Nyssa · 10-04-2011, 11:50 PM

Quote:

Originally Posted by cfo

Yeah, you claim the offer through your Kindle. Once claimed, you will get a super-fast e-mail that contains the special offer code, which you would then redeem at Amazon. As for claiming an offer online at Amazon instead of through your Kindle, I didn't think it was possible as I assumed each offer code is specific for a Kindle. Also, I could not find a offer claim section in Manage My Kindle or anywhere else.

Quote:

Originally Posted by tubemonkey

You're welcome.

You must claim offers from your Kindle. You can't do it from your PC. Also, you only have 4 days to claim them once they appear. If you fail to do so, you'll lose out on those offers.

In my opinion, the web browser is a joke; but others think quite the opposite.

Thank you both!

Claiming them through the Kindle will be okay then, since I can actually redeem them through the website. I just didn't want to have to deal with the Kindle browser itself.

tubemonkey · 10-05-2011, 02:54 AM

Quote:

Originally Posted by pearlrose86

Hmm, thanks for letting me know about the changes in how the KSO offers are loaded. I'm on a wi fi connection now, and I reset the Kindle again, but the offer isn't showing up. I don't particularly want the headphone offer, I'm just concerned about the offers not loading like they normally would.

I e-mailed CS and it says that I only have 2 offers this week, so I'll give it a day or so before I bother them again. Amazon customer service is usually pretty good, but this time I don't think they understand my problem exactly.

Let us know the outcome.

BTW, welcome to the board. I hope you enjoy it around here. This place is huge and the topics vary from really easy stuff to very technical stuff, so it can be quite overwhelming at times. Just pick your comfort level and you'll find plenty of company and things to talk about.

pearlrose86 · 10-05-2011, 09:26 AM

Thanks for the warm welcome. I've been lurking here for a few weeks, and the forums have been great at helping me learn how to utilize the Kindle in a way that works best for me.

As far as the special offers issue goes, I'm still stumped. I left the wi fi enabled all night, and still just the two ads in the morning, no special offers. Amazon CS would like to call me to discuss the issue further, but I don't terribly want to do that. I guess I'll give it one more day before I torture myself with a phone call.

Nyssa · 10-05-2011, 09:35 AM

Quote:

Originally Posted by pearlrose86

Thanks for the warm welcome. I've been lurking here for a few weeks, and the forums have been great at helping me learn how to utilize the Kindle in a way that works best for me.

As far as the special offers issue goes, I'm still stumped. I left the wi fi enabled all night, and still just the two ads in the morning, no special offers. Amazon CS would like to call me to discuss the issue further, but I don't terribly want to do that. I guess I'll give it one more day before I torture myself with a phone call.

Have you dealt w/ Kindle support before? I've found them to be quite curtous, knowledgable, and helpful. Although, I've never had a bad experience w/ Amazon support as a whole, the Kindle support people seem to be specifically top notch.

Best of luck w/ the ad issues and welcome to MobileRead!

pearlrose86 · 10-05-2011, 01:21 PM

Kindle support is generally awesome. My USB cord wasn't charging my kindle properly after I'd only had it for about six weeks, and they sent me a new cord, no questions asked.

I e-mailed again, basically going "My special offers aren't showing up. Period." I think that might have gotten their attention, finally, but it might take three days or so. Which means I'll wait (and hope it corrects itself automatically when it comes time to refresh to the next offer).

shibamistress · 10-07-2011, 01:40 AM

Quote:

Originally Posted by pearlrose86

Kindle support is generally awesome. My USB cord wasn't charging my kindle properly after I'd only had it for about six weeks, and they sent me a new cord, no questions asked.

I e-mailed again, basically going "My special offers aren't showing up. Period." I think that might have gotten their attention, finally, but it might take three days or so. Which means I'll wait (and hope it corrects itself automatically when it comes time to refresh to the next offer).

That's quite odd that you're not getting the special offers. I hope they're able to correct that.

And yes, welcome to the forum!

Blossom · 10-07-2011, 04:28 AM

How many days before they rotate the offers? Is it every week or a few days. So far I've gotten 3 and was wondering when I get to see a new one.

brdwygurl · 10-07-2011, 06:27 AM

Quote:

Originally Posted by Blossom

How many days before they rotate the offers? Is it every week or a few days. So far I've gotten 3 and was wondering when I get to see a new one.

Usually it's every 4 days. But sometimes they switch it up.

tubemonkey · 10-07-2011, 12:38 PM

Quote:

Originally Posted by Blossom

How many days before they rotate the offers? Is it every week or a few days. So far I've gotten 3 and was wondering when I get to see a new one.

Offers appear every 4 days like clockwork and have done so ever since the program began (27 Apr 11). The next offer(s) will appear at 12 am PDT 08 Oct.

I keep a list of all offers in the opening post.

tubemonkey · 10-07-2011, 12:42 PM

Quote:

Originally Posted by brdwygurl

But sometimes they switch it up.

When did that happen? I don't recall any deviation from the 4 day schedule.

Blossom · 10-07-2011, 01:33 PM

Quote:

Originally Posted by tubemonkey

Offers appear every 4 days like clockwork and have done so ever since the program began (27 Apr 11). The next offer(s) will appear at 12 am PDT 08 Oct.

I keep a list of all offers in the opening post.

Okay thanks! I can't wait to see the next ones. I love good deals!

brdwygurl · 10-07-2011, 06:21 PM

Quote:

Originally Posted by tubemonkey

When did that happen? I don't recall any deviation from the 4 day schedule.

Mine don't always show up on schedule, and I have wifi always on. I even sync and check for new items. Maybe it's just a fluke.

MickeyMark · 10-07-2011, 08:19 PM

I understand that you can let Amazon know what types of ads you prefer, and they'll tailor the ads specifically to you. How well does that work?

Sorry, but I don't need Oil of Olay, and don't even care to see those ads.

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10-05-2011, 09:26 AM	#650
pearlrose86 Junior Member Posts: 8 Karma: 1152 Join Date: Oct 2011 Device: Kindle	Thanks for the warm welcome. I've been lurking here for a few weeks, and the forums have been great at helping me learn how to utilize the Kindle in a way that works best for me. As far as the special offers issue goes, I'm still stumped. I left the wi fi enabled all night, and still just the two ads in the morning, no special offers. Amazon CS would like to call me to discuss the issue further, but I don't terribly want to do that. I guess I'll give it one more day before I torture myself with a phone call.

10-05-2011, 01:21 PM	#652
pearlrose86 Junior Member Posts: 8 Karma: 1152 Join Date: Oct 2011 Device: Kindle	Kindle support is generally awesome. My USB cord wasn't charging my kindle properly after I'd only had it for about six weeks, and they sent me a new cord, no questions asked. I e-mailed again, basically going "My special offers aren't showing up. Period." I think that might have gotten their attention, finally, but it might take three days or so. Which means I'll wait (and hope it corrects itself automatically when it comes time to refresh to the next offer).

10-07-2011, 04:28 AM	#654
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	How many days before they rotate the offers? Is it every week or a few days. So far I've gotten 3 and was wondering when I get to see a new one.

10-07-2011, 08:19 PM	#660
MickeyMark Learning to read... Posts: 118 Karma: 36432 Join Date: Jan 2011 Device: K3-3G, KDXG	I understand that you can let Amazon know what types of ads you prefer, and they'll tailor the ads specifically to you. How well does that work? Sorry, but I don't need Oil of Olay, and don't even care to see those ads.

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