Win7 64 bit 1.4 Upgrade pooched Kobo Desktop App

Chuckels550 · 07-11-2010, 10:19 AM

When I ran the Kobo 1.4 Upgrade, the kobo device upgraded with no problems. However, the desktop application now fails to launch. When I try to launch it, I get a cryptic Kobo application error.

The application was unable to start correctly (0x000007b). Click OK to close the application.

My operating system is Win7 64 bit Home Premium. I would just reinstall the application, except that I don't have access to a version 1.4 Kobo Desktop software.

pholy · 07-11-2010, 10:37 AM

If your computer still recognizes the Kobo (a Win 7 problem for some, I think), you should have a folder called 'Desktop Installers' which has Mac and Windows desktop software.

Failing that, you could try http://download.kobobooks.com/desktop/58/KoboSetup.exe which many others have used.

Chuckels550 · 07-11-2010, 11:47 AM

Thanks! As expected, all I needed to do was reinstall the software.

digital_steve · 07-11-2010, 10:38 PM

I had the exact same issue and had to reinstall the software as well

clintbradford · 07-11-2010, 10:55 PM

From what I have read, 99.999999 percent of those who have installed "64 bit" have absolutely no reason to do so ... they are merely believing that "Well, 64 must be better than 32 ... " as they install Win 7.

I do not mean to insult anyone who KNOWS what they are doing and might have the five or six apps that actually take advantage of 64-bit Windows 7 ....

stephenb · 07-11-2010, 11:41 PM

Quote:

Originally Posted by clintbradford

From what I have read, 99.999999 percent of those who have installed "64 bit" have absolutely no reason to do so ... they are merely believing that "Well, 64 must be better than 32 ... " as they install Win 7.

I do not mean to insult anyone who KNOWS what they are doing and might have the five or six apps that actually take advantage of 64-bit Windows 7 ....

The major benefit of using 64 bit is that it allows you to use more than 3.58GB of RAM, which is the limit that 32 bit Windows can address.

the hatter · 07-12-2010, 12:22 AM

Quote:

Originally Posted by clintbradford

From what I have read, 99.999999 percent of those who have installed "64 bit" have absolutely no reason to do so ... they are merely believing that "Well, 64 must be better than 32 ... " as they install Win 7.

I do not mean to insult anyone who KNOWS what they are doing and might have the five or six apps that actually take advantage of 64-bit Windows 7 ....

This sort of comment is distinctly unhelpful. If everybody had that kind of attitude we'd all still be using windows 95. Don't blame consumers for installing a more modernized version of the operating system. Blame the software developers who write shoddy software for it. The operating system itself works fine.

clintbradford · 07-12-2010, 01:02 AM

>> ... This sort of comment is distinctly unhelpful ...

No - that comment is reflective of tens of thousands of tech support calls to Microsoft from folks who do not know much about their systems. The benefits to the VAST MAJORITY of consumers of 64-bit Win7 over 32-bit are non-existent. The HEADACHES and CRASHES of those who blindly install 64-bit are all over the Windows support forums.

Clint Bradford

digital_steve · 07-12-2010, 01:41 AM

I have 8gb of ram... hence the need for a 64bit OS.
'nuff said

3d0g · 07-12-2010, 07:26 AM

I don't do windows so forgive the ignorance - 32bit Windows doesn't do PAE?

the hatter · 07-12-2010, 10:26 AM

Quote:

Originally Posted by clintbradford

>> ... This sort of comment is distinctly unhelpful ...

No - that comment is reflective of tens of thousands of tech support calls to Microsoft from folks who do not know much about their systems. The benefits to the VAST MAJORITY of consumers of 64-bit Win7 over 32-bit are non-existent. The HEADACHES and CRASHES of those who blindly install 64-bit are all over the Windows support forums.

Clint Bradford

I'm not here to argue with you over the merits of 64-bit windows. Regardless of your feelings on the subject, how is trashing 64-bit going to help somebody in this forum? Nobody is going to re-install their operating system because the Kobo programmers couldn't be bothered to make software that works properly.

techie42 · 07-12-2010, 01:42 PM

Quote:

Originally Posted by clintbradford

From what I have read, 99.999999 percent of those who have installed "64 bit" have absolutely no reason to do so ... they are merely believing that "Well, 64 must be better than 32 ... " as they install Win 7.

I do not mean to insult anyone who KNOWS what they are doing and might have the five or six apps that actually take advantage of 64-bit Windows 7 ....

I do it (win7-64)to support the 12gb of memory in my desktop. (And, yes do I regularly make use of upwards of 8gb of ram.)

Kobo apps works fine for me. So does most everything else.

clintbradford · 07-12-2010, 02:03 PM

>> ... Regardless of your feelings on the subject ...

I do not report "feelings." I report what the reality is on this. And reality is is that for the vast majority of consumers, there is no benefit to 64-bit over 32-bit in their everyday lives. It is KNOWN to cause grief for most who do not know what they are doing, and blindly believe "Well, 64 MUST be better than 32."

SOURCE: Windows 7 Compatibility Center, several cNet articles, PCWorld Magazine.

J. Strnad · 07-12-2010, 09:53 PM

FWIW: I use Win 7, 64-bit, and my Kobo desktop app works just fine after updating to 1.4. It recognizes my Kobo. But, I downloaded my one DRMed book to Adobe Digital Editions and loaded it onto the Kobo from there. Other books go through "calibre."

I also try to run a very "lean machine" as much as that's possible these days, because I found that it was hard to tell what was conflicting with what.

So, basically, who knows what the problem is? Unless you sit down with THAT COMPUTER and futz around with it, you can't really say. (I have a running joke with the IT guy at work that, whenever my computer acts up, "It must be that unapproved screensaver messing things up.")

MDK · 07-12-2010, 11:30 PM

46% PCs worldwide running Windows 7 64-bit edition

32 bit is on the way out as it should be. Enough said.

07-11-2010, 10:19 AM	#1
Chuckels550 Junior Member Posts: 7 Karma: 10 Join Date: Jun 2010 Device: Kobo	Win7 64 bit 1.4 Upgrade pooched Kobo Desktop App When I ran the Kobo 1.4 Upgrade, the kobo device upgraded with no problems. However, the desktop application now fails to launch. When I try to launch it, I get a cryptic Kobo application error. The application was unable to start correctly (0x000007b). Click OK to close the application. My operating system is Win7 64 bit Home Premium. I would just reinstall the application, except that I don't have access to a version 1.4 Kobo Desktop software.

07-11-2010, 11:47 AM	#3
Chuckels550 Junior Member Posts: 7 Karma: 10 Join Date: Jun 2010 Device: Kobo	Resolved Thanks! As expected, all I needed to do was reinstall the software.

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07-11-2010, 10:37 AM	#2
pholy Booklegger Posts: 1,801 Karma: 7999816 Join Date: Jun 2009 Location: Toronto, Ontario, Canada Device: BeBook(1 & 2010), PEZ, PRS-505, Kobo BT, PRS-T1, Playbook, Kobo Touch	If your computer still recognizes the Kobo (a Win 7 problem for some, I think), you should have a folder called 'Desktop Installers' which has Mac and Windows desktop software. Failing that, you could try http://download.kobobooks.com/desktop/58/KoboSetup.exe which many others have used.

07-11-2010, 10:38 PM	#4
digital_steve Muppet Posts: 240 Karma: 442 Join Date: Jul 2010 Location: Tasmania Device: Kobo Aura HD, Sony PRS-650	I had the exact same issue and had to reinstall the software as well

07-11-2010, 10:55 PM	#5
clintbradford Older ... slower ... Posts: 450 Karma: 1924 Join Date: Jun 2010 Location: Jurupa Valley CA US Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.	From what I have read, 99.999999 percent of those who have installed "64 bit" have absolutely no reason to do so ... they are merely believing that "Well, 64 must be better than 32 ... " as they install Win 7. I do not mean to insult anyone who KNOWS what they are doing and might have the five or six apps that actually take advantage of 64-bit Windows 7 ....

07-12-2010, 01:02 AM	#8
clintbradford Older ... slower ... Posts: 450 Karma: 1924 Join Date: Jun 2010 Location: Jurupa Valley CA US Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.	>> ... This sort of comment is distinctly unhelpful ... No - that comment is reflective of tens of thousands of tech support calls to Microsoft from folks who do not know much about their systems. The benefits to the VAST MAJORITY of consumers of 64-bit Win7 over 32-bit are non-existent. The HEADACHES and CRASHES of those who blindly install 64-bit are all over the Windows support forums. Clint Bradford

07-12-2010, 01:41 AM	#9
digital_steve Muppet Posts: 240 Karma: 442 Join Date: Jul 2010 Location: Tasmania Device: Kobo Aura HD, Sony PRS-650	I have 8gb of ram... hence the need for a 64bit OS. 'nuff said

07-12-2010, 07:26 AM	#10
3d0g I make fjords. Posts: 304 Karma: 11192 Join Date: Jul 2010 Location: Colorado Device: kobo 1 (retired), kobo 2, iPad, G2, Galaxy Tab 7+	I don't do windows so forgive the ignorance - 32bit Windows doesn't do PAE?

07-12-2010, 02:03 PM	#13
clintbradford Older ... slower ... Posts: 450 Karma: 1924 Join Date: Jun 2010 Location: Jurupa Valley CA US Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.	>> ... Regardless of your feelings on the subject ... I do not report "feelings." I report what the reality is on this. And reality is is that for the vast majority of consumers, there is no benefit to 64-bit over 32-bit in their everyday lives. It is KNOWN to cause grief for most who do not know what they are doing, and blindly believe "Well, 64 MUST be better than 32." SOURCE: Windows 7 Compatibility Center, several cNet articles, PCWorld Magazine.

07-12-2010, 09:53 PM	#14
J. Strnad Guru Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite	FWIW: I use Win 7, 64-bit, and my Kobo desktop app works just fine after updating to 1.4. It recognizes my Kobo. But, I downloaded my one DRMed book to Adobe Digital Editions and loaded it onto the Kobo from there. Other books go through "calibre." I also try to run a very "lean machine" as much as that's possible these days, because I found that it was hard to tell what was conflicting with what. So, basically, who knows what the problem is? Unless you sit down with THAT COMPUTER and futz around with it, you can't really say. (I have a running joke with the IT guy at work that, whenever my computer acts up, "It must be that unapproved screensaver messing things up.")

07-12-2010, 11:30 PM	#15
MDK Kobo Developer Posts: 76 Karma: 164028 Join Date: Oct 2009 Device: Kobo Aura, Glo, Mini	46% PCs worldwide running Windows 7 64-bit edition 32 bit is on the way out as it should be. Enough said.