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Old 03-29-2016, 06:29 AM   #1
mr.roma
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Device: Onyx Boox M96 plus
Exclamation Onyx Boox M96 plus: Export issue

Hi,

I am an academic, I mostly used the M96 to read pdf, highlight them, and then export it to my library on my PC.

The thing is, on some pdf, scribbles and highlight are not exported correctly.
The line are on the pdf, but the text is no longer there.

I got the last firmware, and the latest stable android version 4.0.4

Any clue ?
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Old 03-30-2016, 12:09 PM   #2
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Quote:
Originally Posted by mr.roma View Post
Hi,

I am an academic, I mostly used the M96 to read pdf, highlight them, and then export it to my library on my PC.

The thing is, on some pdf, scribbles and highlight are not exported correctly.
The line are on the pdf, but the text is no longer there.

I got the last firmware, and the latest stable android version 4.0.4

Any clue ?
Hi,

Is it possible to give me your original PDFs to test the export behaviour. We need to figure out, what could cause the problem on those PDFs, but cannot do it without them..
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Old 04-01-2016, 05:02 AM   #3
mr.roma
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Hi,
Thanks for your help.

Here is the original PDF + the PDF of what happened when I use the scribble function
https://www.dropbox.com/s/vv0rosrn4t...02014.pdf?dl=0
https://www.dropbox.com/s/prvvamcxuk...xport.pdf?dl=0

This one is even more wierd, as only the first page didnt export correctly
https://www.dropbox.com/s/cwf9qiwg35...Power.pdf?dl=0
https://www.dropbox.com/s/2malm4avrp...xport.pdf?dl=0

However, I realized recently that they can be opened correctly when using Foxit pdf reader (7.3.4.311) or even the dropbox viewer instead of using Adobe Acrobat Reader DC (2015.010.20060).

So I guest that would mean that the issue is from the pdf reader is use on my computer and not from the Boox M96. But I'm still wondering why is it happening.
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