New Reader Received With Strange Defect

Vienna01 · 12-15-2006, 06:01 PM

[IMG]Strange Persistent Graphic Reader Turned Off[/IMG]
I hope the photo I attached is here.
I received my second Sony reader today (ordered as gift for friend in Australia). It booted up initially with Start-Up screen OK. It then switched to a menu but this "strange" graphic appeared in lower left at bottom of screen.

Debugged with tech support. Performed both simple and major reset-It was not fixed. It persists OVER all menus, book pages, pictures etc. on the screen. It persists when the reader was off. Tech support said to RMA, which I am doing. I emailed a photo to tech support also.

Am I missing an ebay opportunity..to say it has religious significance? I don't think it looks like anything. It may be a distorted part of start-up screen background?

NatCh · 12-15-2006, 06:33 PM

Looks like a busted e-ink panel to me. RMA indeed!

Well, at least they aren't charging you for replacement like iRex did the first couple.

tcv · 12-15-2006, 07:30 PM

Aren't you glad we're all not like used-car salesman here? I once brought a used car on the highway and the steering wheel started vibrating rather violently. I asked him about it. His response:

"Oh! They all do that!"

Hmmmmm....

diabloNL · 12-16-2006, 11:14 AM

Is it the light or is the housing bend on the left side near the spot?

Vienna01 · 12-16-2006, 11:04 PM

No the housing was not bent. No physical damage was seen.

Nightwing · 12-16-2006, 11:55 PM

Deffently bad display.... Trade quickly!

yvanleterrible · 12-17-2006, 10:20 AM

Are you religious? It looks like the right side of the Turin shroud!

That's a keeper!

12-15-2006, 06:01 PM	#1
Vienna01 Old Dog Learns New Tricks Posts: 123 Karma: 142 Join Date: Nov 2006 Location: Maryland USA Device: Sony PRS-500,PocketBook 301, Sony 650	New Reader Received With Strange Defect [IMG]Strange Persistent Graphic Reader Turned Off[/IMG] I hope the photo I attached is here. I received my second Sony reader today (ordered as gift for friend in Australia). It booted up initially with Start-Up screen OK. It then switched to a menu but this "strange" graphic appeared in lower left at bottom of screen. Debugged with tech support. Performed both simple and major reset-It was not fixed. It persists OVER all menus, book pages, pictures etc. on the screen. It persists when the reader was off. Tech support said to RMA, which I am doing. I emailed a photo to tech support also. Am I missing an ebay opportunity..to say it has religious significance? I don't think it looks like anything. It may be a distorted part of start-up screen background? Attached Thumbnails

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12-15-2006, 06:33 PM	#2
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	Looks like a busted e-ink panel to me. RMA indeed! Well, at least they aren't charging you for replacement like iRex did the first couple.

12-15-2006, 07:30 PM	#3
tcv Addict Posts: 330 Karma: 596 Join Date: Oct 2006	Aren't you glad we're all not like used-car salesman here? I once brought a used car on the highway and the steering wheel started vibrating rather violently. I asked him about it. His response: "Oh! They all do that!" Hmmmmm....

12-16-2006, 11:14 AM	#4
diabloNL Gadget Force® Posts: 705 Karma: 2733 Join Date: Jun 2006 Location: The Netherlands Device: Sony PRS-300 + Cybook with funny screen :P	Is it the light or is the housing bend on the left side near the spot?

12-16-2006, 11:04 PM	#5
Vienna01 Old Dog Learns New Tricks Posts: 123 Karma: 142 Join Date: Nov 2006 Location: Maryland USA Device: Sony PRS-500,PocketBook 301, Sony 650	No the housing was not bent. No physical damage was seen.

12-16-2006, 11:55 PM	#6
Nightwing Addict Posts: 303 Karma: 541 Join Date: Oct 2006 Device: Cowon A2 Dell x3i, Sony Reader & Eee PC!	Deffently bad display.... Trade quickly!

12-17-2006, 10:20 AM	#7
yvanleterrible Reborn Paper User Posts: 8,616 Karma: 15446734 Join Date: May 2006 Location: Que Nada Device: iPhone8, iPad Air	Are you religious? It looks like the right side of the Turin shroud! That's a keeper!

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