PRS-T2 The application reader has stopped unexpectedly

AlexBell · 11-22-2013, 12:41 AM

My T2 still allows me to set notes and bookmarks. But when I try to retrieve them I get the error message

Sorry! The application Reader has stopped unexpectedly. Please try again.
Force close.

I've tried to return to default settings, but that doesn't work either.

Can anyone help?

speakingtohe · 11-22-2013, 11:59 AM

I don't do notes, but shutting down the reader usually stops that error message. Also I believe you can use calibre to retrieve your notes.

Helen

4691mls · 11-22-2013, 08:05 PM

I don't do notes either, but I sometimes get that error when I look up a word in the dictionary, then try to exit back to the book I was reading. Once it happens, it will keep happening every time I use the dictionary until I completely shut down and restart the reader.

AlexBell · 11-22-2013, 09:47 PM

Thanks to you both, but I've completely shut down in the past - even not used the reader for several days - and it didn't help.

Medard suggested in a private email that it might be due to a poorly formed epub that the reader couldn't cope with. So I deleted some suspicious ebooks, and without shutting down did a note on an ebook I know validates, and closed the ebook. I then opened the ebook, and could read the note. I then did a book mark, closed the ebook, re opened it, and could find the bookmark with Notes.

So now I can use Notes on my T2 to proof read the ebooks I design. Thanks again, Medard.

If I get the problem again I may validate every ebook before I load it on to my T2.

speakingtohe · 11-23-2013, 01:11 AM

Good to here it is fixed.

Helen

bla · 11-23-2013, 10:44 AM

It's good practice to validate your epub before loading it... saves lots of trouble.. personally I run all mine through a calibre conversion to strip off any css built in fonts and to reset the base font size.. you can also use SIGIL if you wish .. I also do a power recycle once a week or so....

11-22-2013, 12:41 AM	#1
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	The application reader has stopped unexpectedly My T2 still allows me to set notes and bookmarks. But when I try to retrieve them I get the error message Sorry! The application Reader has stopped unexpectedly. Please try again. Force close. I've tried to return to default settings, but that doesn't work either. Can anyone help?

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11-22-2013, 11:59 AM	#2
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	I don't do notes, but shutting down the reader usually stops that error message. Also I believe you can use calibre to retrieve your notes. Helen

11-22-2013, 08:05 PM	#3
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	I don't do notes either, but I sometimes get that error when I look up a word in the dictionary, then try to exit back to the book I was reading. Once it happens, it will keep happening every time I use the dictionary until I completely shut down and restart the reader.

11-22-2013, 09:47 PM	#4
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	Thanks to you both, but I've completely shut down in the past - even not used the reader for several days - and it didn't help. Medard suggested in a private email that it might be due to a poorly formed epub that the reader couldn't cope with. So I deleted some suspicious ebooks, and without shutting down did a note on an ebook I know validates, and closed the ebook. I then opened the ebook, and could read the note. I then did a book mark, closed the ebook, re opened it, and could find the bookmark with Notes. So now I can use Notes on my T2 to proof read the ebooks I design. Thanks again, Medard. If I get the problem again I may validate every ebook before I load it on to my T2.

11-23-2013, 01:11 AM	#5
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	Good to here it is fixed. Helen

11-23-2013, 10:44 AM	#6
bla E bookworm Posts: 358 Karma: 2013666 Join Date: Jul 2010 Location: Ontario, Canada Device: Sony PRS T1,Android Tablet, I phone	It's good practice to validate your epub before loading it... saves lots of trouble.. personally I run all mine through a calibre conversion to strip off any css built in fonts and to reset the base font size.. you can also use SIGIL if you wish .. I also do a power recycle once a week or so....

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