10-08-2012, 11:04 AM | #16 |
Zealot
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Indeed, I've been asked to delete any copies when I have claimed for refunds in the past. I'm sure if you repeatedly returned books you would get a caution.
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10-08-2012, 12:13 PM | #17 |
Interested Bystander
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10-08-2012, 12:21 PM | #18 |
Wizard
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It's just the way the Kindle is linked to the Amazon library, I think. The book doesn't have to be DRMed.
Given that it's quite easy to accidentally buy things with One-Click, I kind of suspect that there would be an uprising if they didn't offer this. On the other hand, the goodwill is probably worth more than the losses from fraud. (And if you're that keen to avoid paying for a book, there are plenty of other easy ways that leave less of a trail.) |
10-08-2012, 03:32 PM | #19 |
Grand Master of Flowers
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No, but it's ridiculous to think it's bad when a store is able to protect people from their own mistake. Particularly when almost every B&M retailers would accept a return under similar circumstances...which is why people find it strange that only Amazon offers this.
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10-08-2012, 04:28 PM | #20 | |
Readaholic
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Apache |
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10-08-2012, 06:53 PM | #21 | |
Seriously?
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Quote:
According to the original post there was nothing wrong with the book, he had to open the file to realize HE made a mistake and purchased the wrong one. Instead of receiving an answer to my question, a feeble, if not pathetic, attempt was made to insult me. If people are only interested in having their hand held and their illogical beliefs reaffirmed, they should probably turn to a close, personal friend. Expecting the same treatment on a public forum requires a suspension of reality I have no interest in supporting. |
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10-08-2012, 07:19 PM | #22 | |
Treasure Seeker
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10-08-2012, 08:48 PM | #23 |
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A year?! Wow. That's better than most B&M stores. I must say, with digital media when you can't try before you buy, having this sort of policy is very attractive.
It seems that to deal with Kobo one must telephone. Stuff happens when you do that. By e-mail you get nowhere quickly. It seems they issue in store credits in situations such as this. So, like Diesel, whilst they say "no returns" it looks like you may be able to get one if the circumstances are right. Still, it does seem that Diesel's policy is more open-minded. |
10-08-2012, 10:23 PM | #24 | |
Lovecraft Fan
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10-09-2012, 12:24 AM | #25 | |
Treasure Seeker
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You can auto return a ebook for up to a week. It as simple as clicking a option on MYK page. It's automated now. |
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10-09-2012, 11:29 AM | #26 | |
Wizard
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eP |
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10-09-2012, 02:36 PM | #27 | |
Wizard
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Yep. If you do too many returns - whether it be ebooks or physical merchandise - they may close your account. Amazon is not the only retailer that will do this. |
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10-09-2012, 03:43 PM | #28 |
Evangelist
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I've had people ask for refunds after buying my books. It's clear that some people are taking advantage, but not everyone. I don't understand why people would ask for a refund after reading my free book. That's weird. It's not like their time can be refunded. As for me; I've never asked for a refund for a book, digital or otherwise. I take my chances, but then I can afford to do so.
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10-10-2012, 12:46 AM | #29 | |
eBookworm
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10-10-2012, 11:28 PM | #30 | |
Grand Master of Flowers
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I don't know why you would expect any different reaction. |
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