REALLY bad formatting

SeaBookGuy · 01-04-2011, 09:33 PM

Earlier today I bought a book and transferred it to my Kindle for PC app. Well, the formatting was atrocious! I mean bad, with mid-sentence line breaks galore, strange markings such as "1/4", etc.

It's a more-or-less self-published book, not from a major house.

Has this happened to you, and if so, what did you do???

JSWolf · 01-04-2011, 09:35 PM

Contact Amazon and ask for a refund. I've never had to do that, but that's what I would do if I found a badly formatted eBook.

JMikeD · 01-04-2011, 10:48 PM

And don't forget to leave feedback about the formatting at the bottom of the book's page on Amazon.

Jcas · 01-04-2011, 10:55 PM

Yes i think you have a right to expect the formatting to be good, i would let them know as well ..

Nyssa · 01-04-2011, 10:58 PM

What everyone above has said:

Request a refund & write a review - making sure to include the poor formatting.

HarryT · 01-05-2011, 01:38 AM

If it's a self-published book I'd also contact the author and express my displeasure at their poor formatting.

bookoffers · 01-05-2011, 02:26 AM

I haven't any problem with my Kindle. And I think they are right return it to where you bought it. Just make it sure it is covered by their time of warranty.

kindlekitten · 01-05-2011, 02:27 AM

Quote:

Originally Posted by bookoffers

I haven't any problem with my Kindle. And I think they are right return it to where you bought it. Just make it sure it is covered by their time of warranty.

it's an error with the book, not the device

SeaBookGuy · 01-05-2011, 01:17 PM

Thanks, folks!

I just got off the phone with Kindle support -- full refund provided. I did leave a review as well warning of the problem.

DreamWriter · 01-05-2011, 03:29 PM

I second what Harry said about contacting the author/publisher, if possible. Most do care and would want to know that there is a problem so they can correct it.

01-04-2011, 09:33 PM	#1
SeaBookGuy Can one read too much? Posts: 2,015 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	REALLY bad formatting Earlier today I bought a book and transferred it to my Kindle for PC app. Well, the formatting was atrocious! I mean bad, with mid-sentence line breaks galore, strange markings such as "1/4", etc. It's a more-or-less self-published book, not from a major house. Has this happened to you, and if so, what did you do???

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01-04-2011, 09:35 PM	#2
JSWolf Resident Curmudgeon Posts: 73,983 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Contact Amazon and ask for a refund. I've never had to do that, but that's what I would do if I found a badly formatted eBook.

01-04-2011, 10:48 PM	#3
JMikeD Evangelist Posts: 473 Karma: 15000 Join Date: Jul 2008 Device: Various and sundry	And don't forget to leave feedback about the formatting at the bottom of the book's page on Amazon.

01-04-2011, 10:55 PM	#4
Jcas Zealot Posts: 143 Karma: 9668 Join Date: Aug 2010 Location: Kellevie, Tas. Device: Kindle PW2,Kindle DXG,iPhone 4	Yes i think you have a right to expect the formatting to be good, i would let them know as well ..

01-04-2011, 10:58 PM	#5
Nyssa Series Addict Posts: 6,180 Karma: 167189477 Join Date: Dec 2010 Location: Florida, USA Device: Kindle Paperwhite (2nd Gen)	What everyone above has said: Request a refund & write a review - making sure to include the poor formatting.

01-05-2011, 01:38 AM	#6
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	If it's a self-published book I'd also contact the author and express my displeasure at their poor formatting.

01-05-2011, 02:26 AM	#7
bookoffers Connoisseur Posts: 52 Karma: 10 Join Date: Mar 2010 Device: NOne	I haven't any problem with my Kindle. And I think they are right return it to where you bought it. Just make it sure it is covered by their time of warranty.

01-05-2011, 01:17 PM	#9
SeaBookGuy Can one read too much? Posts: 2,015 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	Thanks, folks! I just got off the phone with Kindle support -- full refund provided. I did leave a review as well warning of the problem.

01-05-2011, 03:29 PM	#10
DreamWriter Books are brain food. Posts: 2,950 Karma: 4836916 Join Date: Nov 2010 Location: U.S. Device: Paperwhite · Fire HD6/HD8/HD10 · Galaxy Tab A7	I second what Harry said about contacting the author/publisher, if possible. Most do care and would want to know that there is a problem so they can correct it.

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